Issue with Apple mail account? Please can someone help!

I was hoping I could contact an Apple support adviser, but it lead me to this forum - hoping someone can help.
My query is that my colleague does not receive any of my emails when I use my MAC me account. She is able to send them to me, however, when I reply they simply go somewhere but not back to her! They are not in her spam either, or stuck in my Outbox.  It is baffling me.  When I send emails to her now, I have to resort to using my Gmail account, which is proving more reliable I am tempting to get rid of this one!
Can anyone recommend where I go for help for this query or if you are able to assist that would be great.  H

Hi Tony - thanks for the swift reply - I have tried this and it works fine. Not sure if this is at her end and the Onedrive email accounts. However she does receive messages from my Gmail just not from the ME account.  I can see messages have gone from my Sent Items, with no bounce back! Ho hum if all else fails I shall stick to Gmail when I email her.

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