Issue with Beta Zone account

I'm not sure if this is where I need to post this, but I am hitting a dead end trying to find help.
I had to reset my BlackBerry ID due to to many PIN changes.  What I did was change the email address on the account that had too many changes, and recreate a new BlackBerry ID with my usual email.  This caused me to have to pay again for some downloaded apps and I lost my BBM contacts as well.
I haven't logged into Beta Zone in quite some time, but decided to see if I could get BBM for Android.  I used to be able to login with a username and password, but now it requires a BBID (which is understandable) but when I try to login, it needs my BBID and when I try to go to https://beta.webapps.blackberry.com/defaults/bbidlink it has my email address in the username field and I can't change it.  I even tried to create a new Beta Zone ID and it says my email address is already in the system.
I sent an email to [email protected] a week or two ago and got no response.  I also sent a tweet to @BlackBerryHelp this morning.  I really need to get this straightened out.  So if anyone can help me, I would really appreciate it.
Thanks!
Solved!
Go to Solution.

Hi and Welcome to the Community!
Massonite wrote:
I used to be able to login with a username and password, but now it requires a BBID (which is understandable) but when I try to login, it needs my BBID and when I try to go to https://beta.webapps.blackberry.com/defaults/bbidlink it has my email address in the username field and I can't change it.
That is not at all what I experience. When I go to that link, I have to first press the "Sign In" button, and then I'm presented with fields to enter for my BBID. Anything that is pre-populated to those fields is being done by your browser...by default, those fields are always empty, and the site is actually coded to prevent most standard ID/password saving methods from working. So, anything that is in those fields now is being done by your browser or some ID/password assistant you have installed...not by the site itself. Not being able to change it is even more of such an indicator that something local to you is in control here.
Massonite wrote:
I even tried to create a new Beta Zone ID and it says my email address is already in the system.
Which would be logical if you previously created a BBID with that email address -- there can be only one BB ID account per email address.
Massonite wrote:
I sent an email to [email protected] a week or two ago and got no response.  I also sent a tweet to @BlackBerryHelp this morning.  I really need to get this straightened out.  So if anyone can help me, I would really appreciate it.
The issue isn't with the site, it's with your BB ID as well as your local browser and whatever add-on ID/password helper you have installed. I've no idea what your browser is nor what your ID/password helper is...you'll need to figure those out locally. Or try installing a different browser that does not have such an add-on and, if you know your BB ID credentials, you should be able to access them.
BB ID is sort of a "single sign on" for multiple BB-related products and services, so the core of your issue is with that rather than the specific site you were trying to access. And your local browser issue is I think really at the root of it all.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

Similar Messages

  • I'm having issues with my gmail accounts in Mail since I upgraded to OS X Mavericks. All the mails start downloading again! How do I correct this so that only the new mails in these accounts get downloaded?

    I'm having issues with my gmail accounts in Mail since I upgraded to OS X Mavericks. All the mails start downloading again! How do I correct this so that only the new mails in these accounts get downloaded?

    I'm having issues with my gmail accounts in Mail since I upgraded to OS X Mavericks. All the mails start downloading again! How do I correct this so that only the new mails in these accounts get downloaded?

  • User is having a issues with accured vacation account on payroll.

    user is having a issues with accured vac account on payroll. the account will not balance and they need some help
    can you please guide me how to solve this issue. Its a P1 issue and I need to solve this by EOD.

    User gave me the below inputs:
    My accrued vacation pay hourly account# 23650200 is out of balance.  On 2/11/2010 I transmitted $8765.68 in vacation pay but this account shows $15197.72 a difference of $6432.04.  I can see a debit for $6432.04 made by RMARWAH on the same date, 2/11/2010.  We think this transaction is part of the problem but we are not for sure.

  • Performance Issue with BSIS(open accounting items)

    Hey All,
          I am having serious performance issue with a accrual report which gets all open GL items, and need some tips for optimization.
    The main issue is that I am accesing large tables like BSIS, BSEG, BSAS etc without proper indexes and that I am dealing with huge amounts of data.
    The select itself take a long time and after that as I have so much data overall execution is slow too.
    The select which concerns me the most is:
      SELECT zuonr hkont gjahr belnr buzei budat blart wrbtr shkzg xblnr waers bukrs
                 INTO TABLE i_bsis
                  FROM bsis
                  WHERE bukrs = '1000'
                  AND hkont in r_hkont   
                  AND budat <= p_lcdate
                  AND augdt = 0
                  AND augbl = space
                  AND gsber = c_ZRL1   
                  AND gjahr BETWEEN l_gjahr2 AND l_gjahr
                  AND ( blart = c_re      "Invoice
                  OR    blart = c_we      "Goods receipt
                  OR    blart = c_zc      "Invoice Cancels
                  OR    blart = c_kp ).   "Accounting offset
    I have seen other related threads, but was not that helpful.
    We already have a secondary index on bukrs hkont and budat, and i have checked in ST05 that it does use it. But inspite that it takes more than 15 hrs to complete(maybe because of huge data).
    Any Input is highly appreciated.
    Thanks

    Thank you Thomas for your inputs:
    You said that R_HKONT contains several ranges of account numbers. If these ranges cover a significant
    portion of the overall existing account numbers, then there is no really quick access possible via the
    BSIS primary key.
    Unfortunately R_HKONT contains all account numbers.
    As Rob said, your index on HKONT and BUDAT does not help much, since you are selecting "<=" on
    BUDAT. No chance of narrowing down that range?
    Will look into this.
    What about GSBER? Does the value in c_ZRL1 provide a rather small subset of the overall values? Then
    an index on BUKRS and GSBER might be helpful.
    ZRL1 does provide a decent selection . But I dont know if one more index is a good idea on overall
    system performance.
    I assume that the four document types are not very selective, so it probably does not pay off to
    investigate selecting on BKPF (there is an index involving BLART) and joining BSIS for the additional
    information. You still might want to look into it though.
    I did try to investigate this option too. Based on other threads related to BSIS and Robs Suggestion in
    those threads I tried this:
    SELECT bukrs belnr gjahr blart budat
      FROM bkpf INTO TABLE bkpf_l
            WHERE bukrs = c_pepsico
            AND bstat IN (' ', 'A', 'B', 'D', 'M', 'S', 'V', 'W', 'Z')
            AND blart IN ('RE', 'WE', 'ZC', 'KP')
            AND gjahr BETWEEN l_gjahr2 AND l_gjahr
            AND budat <= p_lcdate.
    SELECT zuonr hkont gjahr belnr buzei budat blart wrbtr shkzg xblnr waers bukrs
               FROM bsis INTO TABLE i_bsis FOR ALL ENTRIES IN bkpf_l
                         WHERE bukrs = bkpf_l-bukrs
                          AND  hkont IN r_hkont
                          AND  budat = bkpf_l-budat
                          AND  augdt = 0
                          AND  augbl = space
                          AND  gjahr = bkpf_l-gjahr
                          AND  belnr = bkpf_l-belnr
                          AND  blart = bkpf_l-blart
                          AND  gsber = c_zrl1.
    The improves the select on BSIS a lot, but the first select on BKPF kills it. Not sure if this would help
    improve performance.
    Also I was wondering whether it helps on refreshing the tabe statistics through DB20. The last refresh
    was done 7 months back. How frequently should we do this? Will it help?

  • Issue with Game Center Accounts

    I believe this was posted previously by richardgraham90, but i am having an issue with game center. It seems that i somehow have two active game center accounts under one apple ID. I have been using one ever since i got the itouch 4, and just a few weeks ago game center asked me to create another account? im not sure why, but now whenever i open games it asks me to log on to game center, as if my previous game center account isnt working. my old account had all of my freinds and achievements on it, and this new account has nothing. i was just wondering if it was possible to delete this "secondary" account that was somehow created on my apple id. this is a very annoying glitch and game center will not stay signed in to my previous account. if anyone has any ideas or fixes regarding this, that would be extremely helpful. thanks

    hey mate, i just updated my software, and it fixed it

  • Strange issue with rights of account, used by SSIS (Foreach Loop Container does not return file names without Admin rights on server)

    Hello everyone.
    Faced very strange issue with account, which is used to run SSIS package.
    The specific package uses Foreach Loop Container to retrieve file names within the specified folder, and put them into Import file task.
    The package is set up to run under specific service account. This service account is given all permissions (Full control) to the folder where source files reside.
    So the issue is: SSIS package fails to execute this task (Foreach Loop Container and then Import), and shows that no files are found in the directory (although files ARE there).
    Once we're adding the service account into local Administrators group on the SQL Server, it works! Removing - does not work again. We cannot leave the service account as SQL server's admin as it's prohibited by our IT policies, and is just a bad practice.
    Any ideas, please? 
    MCP

    Here's the real log output:
    Date 16.04.2014 12:47:09
    Log Job History (RU-BW: Update)
    Step ID 1
    Server Server
    Job Name RU-BW: Update
    Step Name bw_import_cust_master_data
    Duration 00:00:02
    Sql Severity 0
    Sql Message ID 0
    Operator Emailed
    Operator Net sent
    Operator Paged
    Retries Attempted 0
    Message
    Executed as user: service_account Microsoft (R) SQL Server Execute Package Utility  Version 10.50.4286.0 for 64-bit  Copyright (C) Microsoft Corporation 2010. All rights reserved.    Started:  12:47:09  Error: 2014-04-16 12:47:11.45
        Code: 0xC0202070     Source: bw_import_cust_master_data Connection manager "Input"     Description: The file name property is not valid. The file name is a device or contains invalid characters.  End Error  Error:
    2014-04-16 12:47:11.47     Code: 0xC0202070     Source: bw_import_cust_master_data Connection manager "Input"     Description: The file name property is not valid. The file name is a device or contains invalid characters.  End
    Error  Error: 2014-04-16 12:47:11.48     Code: 0xC0202070     Source: bw_import_cust_master_data Connection manager "Input"     Description: The file name property is not valid. The file name is a device or contains invalid
    characters.  End Error  Error: 2014-04-16 12:47:11.48     Code: 0xC020207E     Source: Import file Flat File Source [1]     Description: The file name is not valid. The file name is a device or contains invalid characters.
     End Error  Error: 2014-04-16 12:47:11.48     Code: 0xC004701A     Source: Import file SSIS.Pipeline     Description: component "Flat File Source" (1) failed the pre-execute phase and returned error code 0xC020207E.
     End Error  DTExec: The package execution returned DTSER_FAILURE (1).  Started:  12:47:09  Finished: 12:47:11  Elapsed:  2.324 seconds.  The package execution failed.  The step failed.
    MCP

  • Password Issues with Charter Mail Account

    Hi,
    I am setting up my new iPad Wi-Fi 4G with my email accounts for Charter. With this I have run into the following issue:
    -email accounts with only alpha or only numeric passwords work fine.
    -email accounts with a alpha/numeric passwords will not work. A user name or password incorrect error is received.
    All email accounts are valid and passwords validated. The support people at Charter have also confirmed this. Additionally, I have tried cutting and pasting account information in to make sure no typing errors occurred.
    The support people at apple have had me reset the iPad and then totally reloaded the software, of which neither resolved the issue.
    At this point an Apple senior advisor was contacted and I was told to contact Charter and see if they could change my passwords to all alpha or all numeric characters. This was the only action apple support could give. This however cannot be done due to new password guidelines at Charter.
    Has anyone else found this issue and resolved it?
    Regards,
    SSS

    I am not experiencing this problem on iPad2 .. my charter password has alpha & numeric characters in it.  HOWEVER, I did find that the charter username for HBOGo was my charter email & email password and NOT the user name & password I set up when I was setting up HBOGo the first time.  Maybe something like this is the problem, and not the password structure. 

  • SSAS issue with Domain user account

    Hi
    I have SSAS 2008 R2 set up running on Windows Server 2012 Standard.
    The server is registered as a part of domain.
    I have had an issue of domain user accounts accessing to a cube and it's starting to get worse. There has been no problem with a local user account (I set up a few for testing purpose). 
    I ran the role report from BIDS Helper and it finds all the domain user accounts invalid. 
    It looks like SSAS is not talking well with the domain server (Windows 2003 server standard) to verify user credentials. But the thing is that everyone is ok with the domain server except for SSAS. IT does not have a clue what's going on here and everything
    is just pointing at me right now.
    I'd like to know if there is anyway to monitor that communication between SSAS and domain server for user credential verification and any guideline on how to resolve it. Most of time, it just works again..  like 10 minitues later.. it resolves by itself.
    But this time, not!!!
    All I know is that 1. Registering the server as a part of domain 2. use domain user account to set the security. 
    MY IT department has set up network monitoring tool and says that they are 100% percent working (No connection loss. It's monitoring Active directory as well). The application installed is 'ManageEngine Applications Manager' 
    I don't know what to do here. 
    P.S Will it be related something like 'Error
    while Add user to SSAS Server - The trust relationship between the primary domain and the trusted domain failed' but it's all the domain accounts including mine are not working.
    Cheers!!!

    First check your DNS servers setting on the server you have SSAS installed. You should only use the IP addresses of the DNS servers (e.g. Domain Controllers) of your domain. Active Directory relies on proper DNS server settings. Adding public DNS servers,
    even if they are on the bottom of the list, will mess up name resolving Active Directory names. This should have been done when IT had provisioned the server. Same goes for own workstation if you run your development/management software not on the server.
    Second make sure SSAS is running under a service account that has access to Active Directory. This can be either a domain account, the local system account, or the network service account. Running SSAS under a local account or the local service account will
    not work because local accounts do not have access to Active Directory. Running SSAS under either a Managed Service Account or a Virtual Account will not work because those features require the domain at least the Windows Server 2008 R2 functional
    level.
    Third make sure the account you use to log on to SSAS is a domain account and has appropriate permissions in SQL Server and SSAS. Local accounts and SQL Server account do not have access to Active Directory

  • Issue with Mountain Lion Account

    So heres my problem,
    When Mountain Lion came out earlier this year I purchased it, but since I didnt have a credit card I just downloaded it off a friends account. Ever since I have downloaded it I have been having issues with mail accounts. It always comes up with his name and email adress when ever I add a new account (details are already saved when you add a new mail). I couldnt stand it any longer so I made my own Apple ID and redownloaded Mountain Lion off my account it since I have reccently got a credit card. Yet the still problem occurs even after re-installing mountain lion off my own account.
    I have deleted all mailing accounts and added them again but still the same thing happens. Do not have a clue why this happens because the Mountain Lion I am running now was bought off my own account. It really annoys me and do not want some preset details popping up everytime I want to add something to my computer.
    Hope this makes sense to you all.

    This is because while you've re-installed the system, you've preserved the user account.You need to do a  "clean" install meaning a reformat and install. If the Mac orginally shipped with Lion or ML you can redownload via Recovery Partition but if the Mac shipped with Leopard 10.5.x or Snow Leopard 10.6.x then you need the OEM discs that shipped with it. You can call Apple and they will send you the discs for a nominal charge.

  • UI issues with beta 8

    First off, let me confirm that the correct way to upgrade from beta 7 to beta 8 was just to install beta 8 on top on beta 7. Is that correct or should I have deleted beta 7 first?
    If that's correct, then I am having a whole bunch of issues.
    First issue: My basic Tab Bar Controller application does not display (in the simulator) the UIView the first time you visit the tab but does display it the second time you visit a tab. Anyone every seen this and if so any ideas on the root cause?
    Second issue: Once the view does display, I am having some issues with controls. When I try to add "IBOutlet NSTextField* distanceLabel;" to my interface for the view controller (subclassed from UIViewController), the compiler flags this with "syntax error before NSTextField". Am I missing some special syntax sugar for the iPhone here?
    Third issue: I have hooked up a button "touch up" event to a method in my controller with this signature: "- (IBAction) start:(id)sender;" This hooks up all nice and good but when the button is pressed, the app crashes in GDB with a selector not found error.
    Anyone seen this with beta 8 or otherwise?
    Thanks,
    Tim

    Actually, i just notice this in GDB. This looks like a problem -- has anyone ever seen this before?
    This GDB was configured as "i386-apple-darwin".warning: Unable to read symbols for "/System/Library/Frameworks/UIKit.framework/UIKit" (file not found).
    warning: Unable to read symbols from "UIKit" (not yet mapped into memory).
    Program loaded.
    I also reformated my dev machine and clean installed beta 8 so I am pretty sure that is not the issue now...
    Tim

  • Strange issues with multiple Exchange accounts with iOS4

    Strange thing, I have
    - one corporate account with Exchange
    - one gmail account with traditionnal setup from iPhone
    - other imap email accounts.
    Since iOS4 came out, I decided to move Gmail to Active Sync mode. It worked, I had issues sending emails, even when connectivity was ok. I decided to delete all accounts and start from scratch so
    - I began with Gmail: setup with Exchange/Active Sync
    - I sent an email from Gmail to my corporate account (I didn't have it anymore on the iPhone)
    Results:
    - First the sent email gave me an error, I went to the outbox, clicked on resend, it worked after 2 retries
    - Surprise: the mail sent from my gmail account to the corporate account was in my corporate inbox...but also in my gmail!

    Hi,
    You can use the following cmdlet to repair this problematic mailbox and check the result.
    New-MailboxRepairRequest -Mailbox xxx -CorruptionType FolderView
    If the issue persists, you can move this problematic mailbox to another mailbox database and verify the result.
    Hope this can be helpful to you.
    Best regards,
    Amy Wang
    TechNet Community Support

  • Issue with G/L Account Determimation in the sales order.

    Hi All,
    We have an issue while saving a sales order. The document is complete and while saving it says G/L no. missing . It allows me to save but Revenue account is not determined.
    Have defined new account determination table with sales area/ sales doc type/Ord.reason/AcctAss for customer/Acc *** of material/Account key. and assigned G/L account also.
    Placed it in Access. Seq. and assigned to cond. type and then in the acct. determination procedure.
    But there is another table Sales org./Distr. chl/AcctAssgGr/AcctAsgnmt/Acct key which is being accessed instead of the one we ahve created.
    The pricing procedure and doc types are also different.
    Please advice.
    Basha

    Hi Friend,
    In the account determination you have to ensure correct combination had mentioned
    And also make sure the accounting keys are entered in the pricing procedure V/08 for your pricing procedure for each condition type.
    You can directly those settings in OV35 Against your pricing procedure.
    please go through this link 
    http://www.sap-hefte.de/download/dateien/1159/110_leseprobe.pdf
    please revert if you need further clarification.
    regards,
    santosh
    Edited by: santosh kumar vemuri on Jun 7, 2009 6:02 PM

  • Issue with Mail's Accounts.plist

    Hi, I've got the following issue: I used to save e-mails to different directories on the hard drive of an extern file server at work, so as to store them there and so that everyone in the office had access to those correspondenses. Anyway, I work with Apple Mail, and used to use "File>Save as..." in the menu. In the save as dialog window I chose "Formated text" and clicked on "Add attachments" (Note: I work on a German system, so I do not exactly know the phrases used on an English Mac). Worked just fine, everytime I did this with an e-mail that had attachments enclosed to it, I ended up with an rtfd-suffixed file and could always see the attachments by ctrl-clicking the rtfd-file etc. Ever since I have upgraded to Lion however, something goes wrong during the process of saving everything to the hard disk. After trying to find the source almost all day now, I am quite sure the culprit is found in this file:
    ~/Library/Mail/V2/MailData/Accounts.plist
    Twice I replaced this file by renaming it and restarting Mail. In both cases (and after I had set up one mail account again, because that's obviously what the file Accounts.plist is for - storing the information about the accounts used with Mail) the save process worked perfectly well, with the attachments in place and everthing. Then, in the first of my two tries, the trouble came back after I added just one more of the accounts I administer on my Mac. I tried again, and this time I succeded and set up all my accounts as I need them and everything was great and working. After a wee break for celebrating my triumph I played a little more with Mail, changing its settings here and there, just to make it looking nice etc. Then the thought came up, that I should - just to be on the safe side - one last time try and see if saving the mails in the way, I want to do it, still works. It didn't. Same trouble back. What now?

    I quit mail and then opened it again, and everything is now correct...incoming server is now filled in correctly, and mail is now working again...

  • Quality Issues with Drop Zones - Newbie ALERT!

    Hello!
    First post for me here...
    Just started working with Final Cut Studio 5.1 and I have some issues that I have been running into. In DVD Studio, I am grabbing a menu template (Panes Blue) and I am creating a simple text animation in Motion (720x480) NTSC and saving the Motion file then importing the Motion file into DVD studio and setting up the drop zone asset to my motion file. When I preview, the text quality is very poor! At first I thought it was just the preview, but it still looks horrible on the TV when I burn.
    How do I get the best quality when creating an animation in Motion that I would like to use in a DVD studio Drop Zone?
    Please let me know if you need further info!
    Jason

    here's the issue:
    DVDSP doesn't encode progressive scan. it doesn't matter what your encode settings are. I've done extensive testing on this issue. here's what happens:
    I made an element that fits perfectly into a specified drop zone. the menu Background image or movie is rendered progressive scan (not interlaced). I drop the element into the drop zone and hit Simulate. Since the Drop zone and it's element need to be encoded to Mpeg2 in order to play properly, DVDSP interlaces it to make it work. Result: bad image compression and the drop zone area is badly interlaced while the rest of the image isn't.
    This was something that frustrated me for weeks while i was trying to find a solution. As far as I know there is only one solution; Since DVDSP uses Compressor to encode files on build, there must be a way of intercepting the process and changing the settings that DVDSP uses to encode it's files. There is no preference for this and since the encoding takes place in the background, there is no way of changing this without getting a programmer to figure out how to do it, and even then, i don't know if it's possible. If someone can figure out how do do this, there'll be a lot of Happy people wanting it.

  • IMAP issue with one gmail account

    O2 have been useless. I cannot add a certain gmail address to my Blackberry Curve 9360.
    As soon as I connect one specific gmail address with the BB I immediately get an "action required" email telling me to turn on IMAP within gmail. It is enabled. I have been able to add another gmail address all with the exact details and settings other than the username and password.
    O2 have come to the conclusion that this is Google's issue and has nothing to do with them. It's taken them 10 weeks, a replacement SIM card and a replacement Curve to come to this conclusion. What do I do?! O2 won't even swap the phone to another make/model as in their eyes the phone is working .
    Any suggestions?

    Can you see if the account is still lingering on http://www.o2email.co.uk/ ?
    See if you can add the account from there.  It will then push to your phone.
    If this doesn't work, then
    From the device, go to mobile.blackberry.com
    Scroll to Communicate and click on Email.
    Click on Integrate now for the email service you want to add and see if that works.
    Please click the Thumbs Up icon if this comment has helped you!
    If your issue is resolved, please click the solution button on the resolution!
    Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!

Maybe you are looking for