Issue with Bluetooth

I try to connect a speaker in bluetooth. My phone find the device, on Devices list I have only one item: "OVC3860" paired. When I click on this device, a message appears: "Only one audio device can be connected at a time". But in Devices list I got only this device, could you help me with this issue please?

Hello wokberry and welcome to the BlackBerry Support Community Forums.
Sorry to hear you're experiencing an issue with your Bluetooth.
Delete the pairing from your BlackBerry Q10 and reboot by pulling the battery. 
After your device powers on, re-pair your device to the speakers. Are you now able to connect and use the speakers? 
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

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