Issue with Creative Cloud program itself - Won't launch

Hi,
I'm having an issue with CC.
The app is launched and it opens. I enter the email address and password. It thinks for a while and then disappears from the screen.
The icon is there in the systray and as soon as you click on it, the applications appears again but is blank and there is a small window on top of the main with the CC logo on it but that's all.
End task is the option to close it.
I searched the KM and saw a reference on deleting the OOBE folder in the Users area but all this did was to force it to ask again for login details and then did the same thing.
I've had this issue previously and I think I uninstalled the CC app and reinstalled it. This forced ALL the installed adobe programs to be redownloaded and installed again, which I'm hoping to avoid that and having to sort out all the plugins again.
Win 8.1
i7 quad core
32GB ram
Could I please get some advice so I can get my daughter in action again?
Thanks
Screenshot attached.

HollyTAust removing and reinstalling the Creative Cloud Desktop application should not cause you to need to reinstall you already installed Creative Cloud Desktop application.
If reinstalling resolved your difficulties previously then please try removing and reinstalling the Creative Cloud Desktop application. If you then face difficulties with your Adobe applications not being listed properly please see CC desktop lists applications as "Up to Date" when not installed - http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html.

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Error
There was an error with this action. Try again later.
03609ef9-3083-48b3-b374-035f743103c7

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Issue with Creative Cloud program itself - Won't launch

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