Issue with Crystal Report Server

Hi,
I have a .Net application that uses Crystal Reports Server. The application runs from two servers through load balancing and one of them hosts RAS(Report Application Server) component as well. The issue I am facing is that the server that does not host RAS gives a timeout error periodically when reports are run, inspite of RAS running fine in the other server.
Can anyone let me know if this problem has been identified before?
Regards,
Ashwin

Hi Ashwin,
What is the error message you are getting?
After how many minutes does the timeout error occur?
What is deployed on each of these 2 servers?
Can you please provide some more details on the workflow that causes the timeout?
Thanks
Jonathan

Similar Messages

Is Voyager included with Crystal Reports Server 2008 V1?

Hi all,
Is Voyager included with Crystal Reports Server 2008 V1?
Regards,
Janice

Hi
the CRS licensing model does not support Voyager. You may want to consider installing BO Edge or BO Enterprise for this. I would recommend to contact your local SAP sales office to get more information on this.
Regards,
Stratos

Does CR 2008 work with Crystal Reports Server 11.5

I currently have CRS 11.5 and am using CRXI. I would like to upgrade CRXI to CR2008 (visual advantage), but not upgrade CRS at this time. Does CR2008 work with CRS11.5? Any known issues to be aware of?
Thanks,
Jsr

Unfortunately, CR 2008 is compatible with CR Server 2008 only You could refer to the [CR Server 2008 Supported Platforms|https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/90e0d1a4-ae34-2b10-198c-f309bfa21e91]
Kindly refer to the [Crystal Reports Server XI Release 2 Info|https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/20d9fe63-396c-2b10-e7a8-efddd1a910f6]
Hope it helps !!

Console login trouble with Crystal Reports Server XI

I installed Crystal Reports Server XI on a new box (replacing old), then applied SP1, and then SP2 bringing it up to the same level as the old box - Version Name: BOXIWIN_SP2 Build Number: 11.0.101.8004.
However, when I restarted the server and logged into Windows, I received the error "CRSXI_MLB_Autorun.exe encountered a problem and needed to close." Although, all the services are running in Central Configuration Manager, I am unable to login to the Central Management Console with the default "Administrator" account (the screen just blanks the User Name: Administrator" field when I click "Log On".
The new server is running Win2003 R2 Enterprise Edition SP2. Old server is running Win2003 Standard Edition SP2. I am using the same install media as was used on the old server, though installation on the old server was done before W2K3 SP2 was installed. Could it be W2K3 SP2, or perhaps the use or R2 or Enterprise Edition? Any thoughts on how to fix this so I can login to CMC?
Regards,
Joe

XIR1 used to have issues with Microsoft DEP, I don't recall exactly but you can set DEP to windows services only from my computer > properties > data execution prevention.
Also when logging in try changing the URL to (local host on the server, the IP address, or the FQDN) see if that helps. When there is no error the problem is likely not the CMS but could be in the web/app.
I don't think anything that was installed should be starting a file called "CRSXI_MLB_Autorun.exe" Could that have gotten added to the windows run registry key or startup group by accident?
Also if you login to a client tool like crystal reports, business views with administrator what error do you receive?
Regards,
Tim

Creating Crystal Reports with Crystal Report Server XI

Hello,
I am new to Crystal Reports, i installed Crystal Reports Server XI R2 on Windows 2003 server with SP2 and was able to launch Inforview application and also Central Management Console Log On.
I can also see some sample reports which are installed during installation.
Now my next task is to create Crystal Reports using Crystal Report Server XI R2. How can we create a crystal report now by only using Crystal Report Server XI R2?
Do we have to install some other application to create Crystal Reports? I donot see any link on my server which i can use to create crystal reports. The only links which i can see are :
Business Objects-->
     Crystal Report Server-->
                        .Net Administration LaunchPad
                        .Net Infoview
                        Business View Manager
                        Central Configuration Manager
                        Data Source Migration Wizard
                        Data Source Migration Wizard Help
                        Import Wizard
                       Online Developer Library
                        Publishing Wizard
                        Registration Wizard
                       Release Notes
                       Repository Migration Wizard
Please help
Thanks
Vipin

Two ways to create reports:
1) You install the Crystal reports Designer (CRW32.exe).
With your Crystal Report Server, you should also have received a second CD that would have the CR designer.
2) You use the RAS SDK and create reports on the fly using the RAS report creation APIs - .NET or Java. Since you are in the .NET developer forum, I assume you might be interested in the .NET RAS SDK. Here is a list of resources i would recommend:
Links to samples are [here|https://www.sdn.sap.com/irj/scn/wiki?path=/display/bobj/netBusinessObjectsEnterpriseSDKSamples]
[How to use the RAS SDK .NET with In-process RAS Server|https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/10b840c0-623f-2b10-03b5-9d1913866b32]
[Programing RAS|https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/b050afe0-2fa5-2b10-658d-98f214ba6a4a]
[Choose the Right SDK for the Right Task|https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/f006a5e6-7e64-2b10-8a84-8b15ca5cacfc]
For more help, search these forums (there are some great posts in here), the [notes database|https://www.sdn.sap.com/irj/scn/advancedsearch?cat=sdn_ossnotes&query=&adv=true]
[articles|https://www.sdn.sap.com/irj/sdn/businessobjects-articles] and [downloads|https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/bobj_download/main.htm]
Ludek

Zoom functionality with Crystal reports server

Hello,
in crystal report there's a great functionality to zoom in a diagram. Is this functionality also available when I start the report within InfoView (Crystal Reports Server 2008) ?
regards,
Silvia

in Crystal Reports Designer you can 'zoom in' a diagram, when you right click the mouse and choose this option, but I can't see this option, when I start the report within InfoView.
There's a big difference between choosing this option and zooming the entire report !!
Regards,
Silvia

Performance Issues with crystal reports 11 - Critical

Post Author: DJ Gaba
CA Forum: Exporting
I have migrated from crystal reports version 8 to version 11.
I am experiencing some performance issues with reports when displayed in version 11
Reports that was taking 2 seconds in version 8 is now taking 4-5 seconds in versino 11
I am using vb6 to export my report file into pdf
Thanks

Post Author: synapsevampire
CA Forum: Exporting
Pleae don't multiple forums on the site with the same question.
I responded to your other post.
-k

Label Printing issues on Crystal Reports Server

I built a label that prints off beautifully on my local machine with Crystal XI installed. However, when I post the label to the reports server, and a user tries to print it off, it prints off two blank labels behind each good label. I have racked my brain on this for days. The printer settings are identical to my local machine. Any idea what might be causing this?

I think the following information might help you
Symptom
A label report was viewed over the web using the Web Component Server, and printed on a label maker printer DYMO 330. The labels were being resized to 8 1/2 x 11 instead of printing the size of the label. Even after selecting the correct size, the labels print one per page, followed by 3 blank labels.
When printing was done through a distributed report or the report designer, the labels printed to the correct size and only printed one label with no blank labels.
What is causing the label report to print incorrectly when printed from the web viewer?
Resolution
Steps to Resolve
1. Open the report in the Crystal Reports 8 designer on the web server.
2. Click on 'File' then click 'Printer Setup'. If a printer is already selected then set it to 'No Printer', click 'OK', then save the report.
3. Click on 'File' then click 'Printer Setup' again. Select the default printer and clear the 'Default Properties' checkbox.
4. Click 'OK' and save the report.
5. Click on Start > Settings > Control Panel > Services and double click 'Seagate Page Server' service. Set this service to run under an 'Administrator' account.
6. Stop and restart the service, and close down all browsers.
The label reports now will print successfully over the web.
Background
Incorrect printing from a web viewer can have several causes, including:
· The report is designed with a designated printer, but the encapsulated page format (EPF) files are being created in 'No Printer' mode.
· The server does not have access to the printer.
· A valid printer is not saved with the report on the server.
· The printer driver is not installed on the server.
Regards,
Raghavendra.G

Issue with Crystal Report based on 2 different data sources

Hi there,
I am having a frustrating problem with a report I've designed and I'm hoping someone might be able to assist please.
The report has 3 different prompts, each of which is based on a dynamic list of values retrieved via views within a SQL server db.
We are wanting to introduce the use of Universes as much as possible, so the data returned is based off a BO Universe data source query.
I have uploaded the report into BO and have provided the necessary database logon information for the report (in the "Process" > "Database" settings in the CMC) for both the direct db datasource connection (for the views) and the BO Universe query connection.
When the report is run however, the report still prompts for the database user name & password credentials. I have triple checked my db connection settings, and also have "Use same database logon as when report is run" set to true. I also tested a cut-down version of the report without the Universe connection with the same db logon credentials I provided and there was no credentials prompt when it was run, proving those values are accepted.
Does anyone know why this is happening & if there is a way around it? Alternatively, is there some way that a report prompt may be based on a dynamic list of values retrieved via a Universe connection? This way I'd be able to remove the db connection for the views and have the report solely based on the Universe.
Another issue that occurs is out of the 3 prompts, a user can select a User Name OR Number, and also must select a Period. However if the User Name or Number is left blank the message "The value is not valid" is shown. So I tried a cut-down version of the report with only the BO Universe as a data source (static prompts) and this didn't occur, i.e. I was allowed to leave either the User Name or Number empty.
I hope this all of makes sense - let me know if not. If anyone is able to help out with any of this it would be very much appreciated.
Cheers,
Marco

Please re-post if this is still an issue to the Business Objects Forum or purchase a case and have a dedicated support engineer work with you directly

XCelsius Engage Server 2008 integration with Crystal Reports Server 2008

Hi there....
I am kinda new to XCelsius and am confused with the integration points XCelsius Engage Server offers for 'Crystal Server 2008' users.
The trial install package for XCelsius Engage Server (SP1) has a binary installation for XCelsius and then for Adobe LifeCycle DataServices. The installation document in the distribution does not talk about what the 'engage server' part is? and how it can get integrated to an existing CS 2008 installation ?
any suggestions/pointers would be appreciated. Also is there a document/white paper explaining how this whole family of CS and XCelsius products fits together ?

user12111287,
To answer your question.....No, I do not. But we have run Crystal Reports using P6 data.
As far as I know Crystal Reports only needs a database of some kind in order to do its thing. Are you attempting to set up a "real time" data link (ODBC) to Crystal via SDK?
If not, you could just build your own P6 exports or develop your own reports that would provide the data for feeding Crystal Reports. Maybe set up an automated Job Service task to run a batch of reports on a daily basis.
Hope this helps.
Edited by: p3_scheduler on Mar 25, 2010 1:18 PM

Having issues with starting Reports Server on RHEL5 after installation

Hi, I installed Oracle Application Server 10.1.2 on RHEL, ran the patches to move it up to 10.1.2.3. I've also put a couple patches in addition.
When I go to my application server console, I noticed everything is started up but my Reports Server. I've tried to manually start it via the browser, and it tells me it starts up. But when I go back to the main page of the application server console, it shows still as down. I've tried to log onto the server and issue a statement to start the reports server. However, it still will not start.
I followed the steps made in Metalink Document 564174.1 and did everything that was asked.
Anybody got any ideas on what might be causing this?
The only error (warning message) I received during any part of the installation process was the OPMN Process Manager didn't start. I went ahead and continued (not sure if that's my problem). But that was the only issue. And like I say, the forms server seems to work fine. No issues. I've set up my application and I can call all the forms in my application. It works.
Regards,
Chris

One thing is that the status in EM console is showed ad Stoped and indeed it's stoped and other is that the EM is not able to see if the process is up. Lots of times I had problems like this where the Reports Server is showed as down but the proc exist and the service is attending request.
Have you try to test report server running a sample report?
Have you check is exist a proces for the report server?
Have you use the rwdiag.sh -findall to see if the process exists?
Hope this helps
Greetings.

Issue with Crystal Report export to PDF

Have a report in Crystal Report 2008. The report runs fine, but would like to export it to PDF/EXCEL, but nothing happens when I select the Export type(i.e. PDF,Excel, etc).
Steps to replicate:
1. Run Crystal Report
2. Click on EXPORT button.
3. Select the Export type (PDF).
4. Click on EXPORT - Nothing happens nor does it return any error.
Would someone be able to provide some tips on this issue
Thanks

The problem is that the 3rd party is using some CR SDK. We don't even know what SDK that is. They should be coming here and asking us to help them on your behalf. It is almost impossible for us to help, not knowing how they implemented the SDK, which SDk, etc..
- Ludek
Senior Support Engineer AGS Product Support, Global Support Center Canada
Follow us on Twitter

Issue with Crystal Report & SAP B1 8.8

Hello,
I imported my crystal report in SAP.
When I want to edit the report throught SAP, it opens the report on crystal report session.
The problem is when I want to save the file. It wants to save in a temporal file.
How I can solve it ? where SAP save the .RPT flie ?
Thanks

Hi,
You can save your edit CR (Crystal Report) in .rpt file.
Once you have imported CR
Admin > Setup > General > report n layout....
Select Your CR
Click on Edit button
now new window is open that is CR in editable form
Go in File Menu of CR > Save As > "Give your location"
Which will save as .rpt format....
Thanks
King Kevin

Issue with crystal reports 2008 clickonce fix pack 1.7

Hi,
When we try to extract the crystal reports 2008 clickonce fix pack 1.7 then we get a message saying that the zip file is corrupt. Anyone got this problem or has a solution for it ?

Hi;
It should be updated in the next few days. In the meantime, You can use the following download. It contains the msi and should work for you as well
https://smpdl.sap-ag.de/~sapidp/012002523100007863642009E/cr120_fp17_redist_install.zip
Regards,
Jonathan

Issue with Crystal Report integration with SAP Portal

Hi,
Crystal Report using Crystal Reports 2008 trail version is created.This .rpt file is present on my desktop and I would like this report to be published on SAP Portal.Can anyone please let me know steps to do so?
Regards,
Madhu.

You need to install SAP integration kit. There are some configurations you need to do.Please go through the below URLs for more details:
[http://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/a00ee3b2-5283-2b10-f1bf-8c6413e0898f;jsessionid=(J2EE3414800)ID0872910550DB10406683879540656926End]
[http://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/004aacbb-4983-2b10-8da7-cdff5dcbb948;jsessionid=(J2EE3414800)ID0872910550DB10406683879540656926End]
Publishing:
[http://www.sdn.sap.com/irj/scn/weblogs;jsessionid=(J2EE3414800)ID0872910550DB10406683879540656926End?blog=/pub/wlg/11144]
[http://www.sdn.sap.com/irj/scn/weblogs;jsessionid=(J2EE3414800)ID0872910550DB10406683879540656926End?blog=/pub/wlg/11146]
[http://www.sdn.sap.com/irj/scn/weblogs;jsessionid=(J2EE3414800)ID0872910550DB10406683879540656926End?blog=/pub/wlg/11147]
Hope this helps!!!

Issue with Crystal Report Server

Similar Messages

Maybe you are looking for