Issue with Elan Touchpad disabling with Toshiba Satellite P55W-B5112 after startup

Upgraded the laptop from 8.1 to Windows 10 and after I rebooted it a couple of times, the cursor/touchpad becomes disabled after a few minutes. I can go to settings and re-enable in Mouse settings, but then the left/right click pads don't work. I saw some older postings about this in a Windows community related to older builds of Windows 10 but would have thought this would be fixed by now. Looked for newer drivers and not finding anything. Anyone else having this issue and figure out a way to fix it?

Jerry_Lippey wrote:
Satellite S55T-B5158 Downloads here. And put the part number (PSPQCU-004001) in here. Update the drivers and utilities for Windows 10.Jerry, any help for P55W-B users? this post is about this model but I see no solutions, this is frustrating! please help!!!

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Satellite A500 - Freezes after startup

My A500 is about 18 months old and just recently it has started to freeze within 5 minutes of starting up. It runs in safe mode for as long as I want. I have run PC - Doctor from an external HDD in this mode and found no problems.
Next trick I'd like to try is restore back to factory settings from the hidden partition, that I know how to do. Before I do that I have a couple of questions please.
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***Running Windows 7 32bit.***

Hello again and thanks for your help.
I did a clean install from WIn7 disc... no problems.
Completed all the updates from Microsoft.... no problems.
Could not install all Toshiba A500 software as I could not access the site untill now.
Ran for over 6hrs without freezing.
BUT after I udated the Graphics driver from Nvidia on the first restart the computer froze within 5 seconds.
...Maybe the problem lies with the on board Standard VGA graphics adapter.
Where to go from here?
Take it to the doctor, or can a separate display adapter be fitted and the standard one be bypassed.
Me thinks that a repair to the onboard adapter might be expensive, that's if the fault lies there.
Any opinions.
Once again thanks fo all contibutions, much appreciated.

Touchpad Problems on my Satellite C50-A-157

Hi, I have been having some problems with the touchpad on my *Toshiba Satellite C50-A-157* laptop.
I use windows 8, and i have had my laptop for a couple of weeks, but all vof a sudden,
I can only use the touchpad and operate the cursor when i have either of the mouse buttons held down.
I have been having to use the "Tab" key and the "Arrow Keys" to navigate through menus and options.
The *F5* key does not work and i have already tried updating/reinstalling the device drivers. Troubleshooting does not seem to work either.
However, whenever i have not got the mouse button pressed down, and the sursor is not movning, when i move my finger up and down on the touchpad, it will navigate through the vertical series of options closest to the left edge of the screen.
For example, in the windows 8 start menu, the mouse will be stationary in the middle of the screen, but when i move my finger up and down on the mouse pad, it seems to scroll through the tiles on the left of the menu, highlighting each one on the way up or down.
I realise this is quite a long, boring post, so thanks for reading this far and any help/suggestions you can give will be greatly appreciated, thanks.

Hi
In my opinion this isn't software realted issue.
Looks like a strange touchpad module problem but of course the notebook should be recovered to factory settings before talking about an hardware problem
Please post some feedback after the notebook has been set to factory settings.
In case the touchpad would not work even using factory settings, you should contact the service in order to check the hardware.

Help - Internal Microphone Problem Toshiba Satellite M305-S4910

Hello,
I really hope someone can help me. 2 days ago I bought a Toshiba Satellite M305-S4910 after reading rave reviews on BestBuy.com. After attempting to use the internal microphone I discovered the following problem.
When I am on a video chat, it sounds like there is a lot of static on the line. As soon as I plug in a headset, the sound goes away. I called best buy for the free 14 day support and they said I have two options. Bring it in to exchange for a new laptop or PAY for a service person to come troubleshoot it for me. I have spent the last 3 days transferring files, loading programs, and now I have just about everything set up on this laptop. I do not want to go EXCHANGE it for a new one and do that all over again. I can reload software if its something simple like that. Does anyone have any ideas how I can diagnose and possibly repair myself? Part of the reason I liked this one is the built in mic and webcam since I video chat A LOT!
Thanks
Kristine

Hi,
Since that the problem goes away with the use of external mic, it is very likely that the internal mic is malfunctioning or maybe a loose wire to the mic is causing the problem. Fixing these yourself means taking the notebook apart and possibly voiding your warranty.

Flash player lags bad with Firefox but not with google chrome,what is the problem ?

Every time i try to play any game using flash player with Firefox i have a lot of lag time. I have to stop playing and wait for things to catch up to play to play any more,I do not have this problem with google chrome playing the same games.I have updated all add ons and plugins.
== This happened ==
Every time Firefox opened
== about a month ago

Everyone can blame flash player if they want, but the truth is for me I went from an earlier version that had plugin container which created lag for me. I disabled the plugin container in about:config settings, and firefox worked fine. Plugin container screwed up any videos i tried to watch on the internet by freezing, lagging, and crashing firefox. I was fine after I disabled plugin container, but then eventually some time later down the road I received a warning that i would soon be forced to update my mozilla so I eventually/reluctantly gave in and complied. At this point the same problems started again!!! I disabled plugin container again and it did help a bit right away. But this version 12.0 even with plugin container disabled with just a few tabs open I receive choppy video (like a snapshot of the video at 3 seconds in, and then another snap at 6 seconds in) I'm only seeing snapshots of the video like every 3 seconds while the audio continues on fine. That"s how bad the lag is. This is horrible performance for a browser. If I try to load a video while one is already playing, just that little bit of stress (2 youtube videos open at once) is all it takes to crash this poor performing version of firefox. I mean I can't even close the tabs after these situations and the audio sometime runs after closing for me as well. These problems did not start until the version changes of firefox and the addition of plugin container, not flash player. I have been a loyal mozilla fan, but my patients is wearing so so thin with the performance of this browser at the moment. Unfortunately I just realized for the first time ever I actually have to (against my will) install another browser just to watch videos. How sad is that? Considering watching videos is one of the main uses of a browser, I consider this version a failure. How could I not??? I guess I have no choice but to Chrome it up. I hope a fix for this problem can be found soon for I miss the great performing days of this previously top performing browser. Fingers Crossed!!!

Hard Disk issue with Toshiba Satellite P755-S5390

Well, I'm at my wit's end on this one so after several months of searching for an answer I'm presenting this one to my fellow Toshiba users.
I have a Toshiba Satellite P755 that I purchased around March of 2012 so it is well out of warranty unfortunately. I'm having an odd issue that could just be a faulty hard drive but I wanted to see if anyone had any similar experiences with their Toshibas that might lead this to be a recurring issue with other Toshibas.
The first symptoms my laptop experienced were the computer locking up and the hard drive light staying lit constantly. This first happened right after I was using WIn 7 disk management to shrink the main partition so I could create a second partition. The exact step this happened at was when I had already shrunk the main partition and had just finished creating the second partition. It hadn't even refreshed the disk management screen when it just locked up completely.
I left it locked up for almost a half hour and then did a forced shutdown and when it came back up it was really slow and the hard drive light was staying lit constantly. Eventually it wouldn't even start up and the drive light still stayed on constantly (not even blinking, just solid on).
My first thought was obviously hard disk failure so I grabbed a spare that should have worked perfectly as it was just harvested from a perfectly fine little netbook. I popped the drive in and reinstalled Win 7 and it worked fine...for a few weeks. Then it did the exact same thing except this time it eventually just wouldn't recognize any boot media. I cursed my bad luck in having two failed hard drives and used an older one that I had spare that, as I recall, worked fine when I harvested it from the old laptop it came out of. It worked again...for a couple of days. Then it did the same thing as the first (hard drive light staying lit, not responding hardly at all). I even hooked all these little laptop hard drives up to my file servers SATA ports and they loaded fine and I was able to back stuff up.
My dilemma here is that I know it could just be that I was using old hard drives and maybe by some chance they all failed because they were old but I'd hate to buy a new hard drive if that's not the problem.
Has anyone had any similar experiences with their Toshibas? I even tried testing the RAM and even removing one module at a time. I also tried pulling the battery and running it straight from the charger thinking maybe it was shorting something out.
As an additional note. One interesting thing that happened after the third drive went bad was that I plugged in the original hard drive thinking I could further troubleshoot and it worked perfectly fine for about a month. It then proceeded to do the same thing again. That's about where I am now. The only other thing I did was yesterday when I pulled the battery and tried it. It did respond very well for at least long enough to almost finish the reinstall to factory partitions but it failed at the last minute and rebooted. It then loaded the Windows startup screen and locked up with the hard drive light staying lit solid.
Sorry for the novel but I wanted to make sure all my troubleshooting steps were documented so no one suggested those. My last step is to pop in another used drive and install Ubuntu and see what happens then.
Solved!
Go to Solution.

Satellite P755-S5390 Specifications
Satellite P755-S5390 Support Page
justinmbarnes wrote:....I popped the drive in and reinstalled Win 7 and it worked fine...for a few weeks.
How did you reinstall Win 7 on the replacement drive? Did you use the the Toshiba Recovery Disks you should have created as per the directions on page 74 of your User's Guide, following the recovery directions on page 76, and return your unit to its factory default out-of-the-box setup? What happens if you return your unit to its factory default set up? This is considered the gold standard test on whether you have a hardware problem/failure, as opposed to a driver-software-conflict problem.
You seem quite familiar with Windows Disk Management software, yet you don't mention running the built in disk 'Error-checking' utility.
If you believe you may be suffering from some kind of hard drive problems, this would seem a logical step. You can access this utility by clicking on 'Start' -> click on 'Computer' -> right click on 'C:' drive -> click on 'Properties' -> click on the 'Tools' tab -> under 'Error-checking' click the 'Check now...' button -> put check marks on both the 'Automatically fix....' and 'Scan for...' options -> click the 'Start' button. The utility will inform you it can't be run now and ask if you want to schedule for the next restart, agree and restart your computer. Depending on the size of your hard drive and the problems the utility may encounter this could take from 20 minutes to several hours.
Let us know what happens. Good luck.
Mike

Multiple Problems with Toshiba Satellite A505-S6980 laptop??

Hi,
We purchased the Toshiba Satellite A505-S6980 laptop at Best Buy about a week ago. However, we seem to be having multiple problems with it, that I wouldn't have expected from a brand new Toshiba.
Problems:
Whenever I'm in Mozilla Firefox browser, it crashes 90% of the time. Firefox was always my favorite on our previous computer, and still is, I just can't use it because it continually crashes.
In Outlook, whenever I try to open a message or reply, or basically any general command, it pops up an error message that says, "Could not install the custom actions," and then does whatever I'd wanted it too. It's a pain, as we do a lot of email and calendar through Outlook.
In Outlook, when I tried to import our Contacts, it says that we do not have the appropriate permissions to access the files. We are the only user account on this computer. We don't do seperate ones for each family member; we just turn on the PC.
It seems to me like the internet crawls on this computer. Every time we try to play a video (e.g. ABC, CNN, Youtube), it won't buffer. It just stops and starts all throughout the video about every 3 seconds. HUGE nuisance. We watch a lot of videos.
Minor issue: In Firefox, before it has crashed that is, on my old computer I used to be able to type "cnet" without the quotes into the address bar, and it would take me to www.cnet.com. If it couldn't find the page, it would take me to my default search engine's page (Yahoo) with the search results. On this one, if I type anything into the address bar (like search terms/keywords) it bring up search results with a My Start Incredimail search engine. I want my Yahoo search engine, and I want it to find the page if it can.
I cannot seem to get the Aero Flick (I think) to work. That was one of the main things I was looking forward to, but I can't figure out how to do it.
It seems to me like the Windows Explorer freezes a lot.
There have been multiple times when I'm typing that the keys don't work. Like I would have to press the A key about 10 times to get it to show up on the screen once. It's hit and miss and doesn't do it all of the time.
This isn't a problem - just a question. Is it best to leave the computer plugged in all of the time if it's stationary? Or once it's fully charged, should I unplug it and let the power run down, and then re-charge it?
**CLARIFICATION: It's not Outlook Express, it's Microsoft Office Outlook 2007. The one that you have to pay for. Surely it works with 7, considering it's Microsoft?!?!
If you can help me answer any of these problems/questions, I would really appreciate it.
Have a safe and Merry Christmas!

Yes, everything was fine with Firefox. However, I have uninstalled it, and am just using Internet Explorer for now.
Thanks for battery info...
I'm well within the return window, but overall really like the laptop. I've put a lot of time into it, and just want it to work right if possible.
Thanks for the info.
ScottinFla wrote:Concerning Firefox, have you checked your add-on list for any faulty plug-ins or extensions? Try disabling them and see what happens. Also, that search engine you mentioned may have somehow been installed on your machine. Have you checked the "Manage search engines..." window available from the search bar? Check your add-ons as well. You could always reinstall Firefox from scratch.
As for the battery, it may not be best to continually run down the battery - followed by a long charge. Once a month or so should be fine. Otherwise, just try to give the battery some exercise every now and then.
Are you still within the return window? Your unit may have a bad install, some bad RAM, or...
I have the same model and it works just fine.

Toshiba Satellite C855-SS530 touchpad issues: left-click randomly releases

Brand new Toshiba Satellite C855-SS530 Windows 8. My touchpad will very often respond erratically. As I hold down on the left button and scroll, often times scroll will randomly release and then sometimes re-engage. This will happen with web pages, holding windows, etc. I'll be dragging a window or file or what-have-you, it will release the hold of it's own accord (without me releasing the left button) then sometimes re-engage (picking up other random files, selecting stuff on the desktop or other random things I didn't want to do). Most often I am holding down the left button and scrolling down a web page, and it will randomly "let go" of the scroll (before I have let go of the left button). Occassionally the touchpad will not immediately respond. It's too annoying to keep this laptop.
It isn't clear to me whether this is hardware or software related...Could be a bad button, bad touchpad, loose wire, or even a memory-glitch error which disrupts the touchpad signal. Does anyone know if this is a known issue with the Satellite C855-S5350. The touchpad is vital. It can't glitch out even 1% of the time. If I can't solve the issue, it'll likely be returned. I turned off most of the Synaptics silly stuff (edge swipe, etc) and it didn't resolve anything. There are nearly no services running eating up RAM so I have no idea why the touchpad would be freezing up...

You might want to try these suggestions:
The touchpad does not work properly
- Peter

Satellite P300 - Touchpad freeze with AC adaptor

My english is not very good.
I can use the touchpad of my Satellite P300 only with battery. With the AC Adaptator, I have some freeze, and pointing is not possible

Hello
I'm coming back. I've bought another compatible AC Adaptator for Toshiba Satellite P300 (DLH STD-19063, 19V-6.3A).
The trouble is the same. Freeze is continuing when the AC Adaptator is plugged in.
The touchpad works good only when the AC DAdaptator is plugged off. I can work correctly only on battery.
I'm fed with this machine!!!! I'm going to send it to the Tohsiba SAV

Toshiba satellite hangs with one user .

Dear Toshiba : I purchased my Toshiba satellite laptop here in Moscow Russian federation last year . It is a vista home premium so ...Its with 2 gb ram & 160 gb hard disk .....& a core 2 duo.... It had the same problem before & so I thought it might be due to some virus / spyware attack so I formatted it ( I always use kaspersky ) ...i usually have 3 user id's ..though i only use it i always have a spare user with admin & a guest account .....but when i open the main user account it just hangs within few seconds & never recover's & has no prob with the other account ....i even removed kaspersky & replaced it with avast...& removed mozilla & gtalk too assuming tht they may be the reason... i'm sending you the list of softwares tht i use as an attachment . [img]http://www.rxpgonline.com/modules/Shack/uploads/pearllysun/softwares.jpg[/img] kindly solve my issue or if this issue is serious then kindly inform me then i'll go to the shop where i purchased it ..got 1 more year as warrrenty ... regards

Which computer? Which Windows?
when i open the main user account it just hangs within few seconds & never recover's & has no prob with the other account
So one account hangs when you log in? And it's the only account with that problem?
What happens when you make a new account?
But mainly: Which computer and which Windows?
-Jerry

HDMI sound problem - Toshiba Satellite L500D-149 (with ATI HD3200)

Hello,
I'm fighting with my issue for two days but I'm not able to resolve that... Maybe you will able to help me...
...I bought HDMI cable to connect my laptop to TV. I've got the video but no sound. I tried to re-install drivers -audio and video- from Toshiba, Realtek sites, also tried install AMD Catalyst (looks like ccc is not fully supported by my laptop) but no success... (maybe I've used incorrect drivers..)
...In sys tray I can see HDMI device as default so everything seems to be fine. However if I try to test HDMI device in "Control Panel/Sounds" I've got message: "Unable to play testing signal" or something like that..
...tried to find anything about Audio in BIOS but there is nothing about that.
I believe it's a driver issue but I'm not able?? to find the correct ones.
Adding few pictures how it looks like now (I have Slovak win so not all words are eng )
http://2i.cz/7aa33e14c7
http://2i.cz/58811c36e5
http://2i.cz/2ff66b4192
FYI:
TV: LG flatron m237wd
Laptop: Toshiba Satellite L500D-149 (with ATI HD3200)
OS: win 7

This is the forum only for Toshiba USA. You should try contacting Toshiba in your region. I know that Toshiba Europe has a forum.
Toshiba Europe Computer Forum
- Peter

Problem with brightness control on Toshiba Satellite R830 [SOLVED]

Ever since I've been using Linux on my Toshiba Satellite R830 laptop I had problems with the brightness setting after wakeup from sleep. The solution I had found was to use a custom xorg.conf setup. Actually I was creating a 20-intel.conf file in /usr/share/X11/xorg.conf.d/ with the following content:
Section "Device"
Identifier "card0"
Driver "intel"
Option "Backlight" "intel_backlight"
BusID "PCI:0:2:0"
EndSection
This worked until today. Now I realised that Xorg is somewhat ignoring this configuration file. I looked in the wiki and this suggested that any such config files should be in /etc/X11/xorg.conf.d/. I copied the file there and rebooted. I opened a terminal and checked the value of /sys/class/backlight/intel_backlight/actual_brightness. Modified the brightness with the Fn + F6/F7 and checked again and it was controlling these.
But after closing the lid and leaving it for a while, and wakeing up the PC the Fn +F6/F7 keys started controlling /sys/class/backlight/toshiba/ which never worked after sleep. Somehow on wakeup the custom config files are being ignored. It seems this is related to the upgrade to Gnome 3.16. I'm using linux-lts kernel.
How do I make Xorg use intel_backlight instead of Toshiba for brightness control?
Last edited by entodoays (2015-05-18 15:21:04)

It seems that the culprit is /usr/lib/gnome-settings-daemon/gsd-backlight-helper. In this page: http://ubuntuforums.org/showthread.php?p=11910629 there's a procedure to patch the source file (for an older version). There's a section of the code like this:
/* available kernel interfaces in priority order */
static const gchar *backlight_interfaces[] = {
"nv_backlight",
"asus_laptop",
"toshiba",
"eeepc",
"thinkpad_screen",
"acpi_video1",
"mbp_backlight",
"acpi_video0",
"fujitsu-laptop",
"nvidia_backlight",
"samsung",
NULL,
Patching this file, eliminating the toshiba device from the preferred list and adding intel_backlight to it might solve the issue.
On another page, https://github.com/mate-desktop/mate-po … issues/135 they suggest another possible hack: changing the priority of device type
file plugins/power/gsd-backlight-helper.c
/* search the backlight devices and prefer the types:
* firmware -> platform -> raw */
path = gsd_backlight_helper_get_type (devices, "firmware");
if (path != NULL)
goto out;
path = gsd_backlight_helper_get_type (devices, "platform");
if (path != NULL)
goto out;
path = gsd_backlight_helper_get_type (devices, "raw");
if (path != NULL)
goto out;
Changing the order to firmware -> raw -> platform would solve the problem for me too.
Unfortunately I've never done any patching yet. How would I go about it?
Last edited by entodoays (2015-05-12 07:22:06)

Hp Envy X2 issues with the touchpad gestures

I am experiencing some issues with the touchpad gestures after every time it wakes up. I am already update the drives posted in the hp web site, is anybody out there with the same issues?

I couldn't find any graphic drivers for that notebook, but here is an updated chipset that is available for your notebook: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-114872-1&cc=us&dlc=en&lc=en...
It was released 6 days ago, so it might enable that option for you. It can't hurt to try it out. If not, you might just have to hold out a little bit until they update the driver.
-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

[SOLVED] Touchpad issues with Eee 900A, only with Arch.

Hi guys, posting here because I'm having a hard time tracking down this issue.
I recently aquired an Eee PC 900A, which I have running the 2-09 arch build no prob, but I'm having one massively annoying issue with the touchpad under X.
Whenever I lift my finger and replace it on the touchpad, at anything but super slow speed (and sometimes even then), the cursor will jump, an in or so back..
Now I thought this might be a hardware issue, so I've tried booting into different distros (after trying tons of configs for the synaptics driver in xorg.conf), and this dosen't occur in the Xandros distro that ships with the Eee, or in Eeebuntu..
I'm pretty certain it's not a config issue, Eeebuntu uses hal, I've tried using hal, and dozens of xorg.confs.. I've also tried the zen-eee kernel for the 1000/901's, which is older, and still has the same issue.
So I'm sure this is a software issue, but I'm not sure which.. It even happens if I dont have the xf86-input-synaptics driver installed.. I'm not going to post my xorg.conf here, because it's irrelevant.. I've tried using tons, including the one that ships with xandros..they all change aspects of the synaptics driver, but none affect this issue.
Anyone else having this issue? Fixes, suggestions?
Thanks.
Last edited by dissimilation (2009-03-03 14:11:31)

hi guys,
I had a similar bug on my netbook with the Elantech touchpad. I have reported a bug to the maintainer of the Elantech driver and I get a patch that fix it.
description of my bug:
with two fingers above the touchpad, tap alterrnatively with each finger on the touchpad.
- expected behaviour: the cursor does not move.
- actual behaviour: the cursor jumps sometimes to the left or the right.
this only happens when configuring the touchpad with synaptics (by defaults, mine is detected as a mouse)
is your bug the same than mine ?
are you using both the proto=exps option and synaptics ? (I still have the bug in this configuration)
if it is the same bug, I have submited the patched kernel to AUR

Issue with Elan Touchpad disabling with Toshiba Satellite P55W-B5112 after startup

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