Issue with Excel add in

Hi Experts,
Some of the users receive the following error message while attempting to retrieve data on a previously-working query in essbase excel add in:
"Essbase has encountered an internal Excel error. Your sheet will not be overwritten and none of your data will be lost. However, you are strongly urged to exit Excel and restart in order to clear up the problem"
Also tried uninstalling and reinstalling Essbase client and also tried with essbase add in version 9.3.1.3, but nothing worked.
Please let us know your thoughts on the below issue.
Thanks,
Raja
Edited by: user647562 on Apr 27, 2009 1:21 PM

I, too, would recommend rebuilding the workbook.. Excel workbooks can get some funny behaviors, particularly if they contain VBA code. VBA in Excel stays 'semi-compiled' and never really clears itself out and a bunch of phantom references remain (and are completely hidden). I have seen some very strange behavior cleaned up by rebuilding the workbook..
My old friend, Excel MVP Rob Bovey, has a utility specifically built to rebuild workbooks at http://www.appspro.com/Utilities/Utilities.htm.
Tim Tow
Applied OLAP, Inc

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