Issue with Ford Sync (Microsoft Sync) & iPhone 4--Playing Music via USB

I have a 2011 Ford Flex and and iPhone 4. The Sync system will not play music via the USB connection. It is quite temperamental with the bluetooth as well. Any suggestions? Thanks.

Well I have a 2010 Fusion with Sync and an iPhone 4. Have had various issues getting things to work right all the time. I'm not sure if Sync in the 2011's is much different.
When you say it doesn't play music, what does it do when you give it the USB command? Does the iPhone charge when plugged into the USB port? If the phone charges and it seems to let you select USB but doesn't play any music, on your iPhone, go to iPod and you may see an accessory connected screen. Touch the icon next to SYNC and you will see SYNC and doc connector listed. Touch doc connector and see if the music is heard.
If you haven't already register at www.syncmyride.com you will find some community forums there with hints/steps on getting Sync and iPhone to work properly.
Generally though, there have been a lot of issues with SYNC and Apple devices.
Hope this helps.

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