Issue with .GIF images in Adobe Reader 10

Hello,
It seems when you open our PDFs (created in Adobe Acrobat 4) with Adobe Reader X (version 10), .GIF images appear to be greyed out. This doesn't happen with .JPGs, only GIFs.
Anyone have any insight into why this is happening? It is causing a number of issues for our clients.

We our using Acrobat 4 within our application, which creates PDF files that are emailed out to the general public, so we cannot control the computer that it is opened on. From troubleshooting, the images appear fine in Reader 6,7,8 and 9.
A sample file can be found here: https://sendnow.acrobat.com/?i=x9fiKCw*GAP6LhNXco1YSQ

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We have a customized forms, with very simple javascript to print document on a remote server (printing to a pdf to tiff converter)
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Greg

Hi,
What's the operating system of remote PC we log onto? Here, I am not sure that this can help but we can give a try by disabling the following policy setting:
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Regarding this point, the following KB article can be referred to for more information.
The client printer may print the documents by using an incorrect paper size if the "Use Remote Desktop Easy Print printer driver first" policy is enabled
https://support.microsoft.com/en-us/kb/980056
Best regards,
Frank Shen
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