Issue with HP Bluetooth Mouse z5000

I love this mouse. It worked great, scrolled smoothly across my screens. Now it lags. It holds up. I changed the battery, but it continues to have the same issue. I have tried completely removing it from the bluetooth profile on my computer and reconnecting it back. I get the same issue. Help! I love this mouse!

Yes, just purchased the same mouse works well but only sometimes. Depending on the weather I guess. After connecting via Bluetooth the curser lags, judders, accelerates and stalls, not keeping up with your hand movements at all. Similarly the mouse key presses can lag and be quite retarded. The strangest thing it does this based on no known or obvious conditions. I get it to work eventually by re-booting the PC. Problem is that it takes 5 or 6 re-boots to clear out the issue. I have tried to download the drivers but HP only have drivers for the z6000 and not the z5000.
Anyone have any ideas what may be causing this, and more importantly, how to fix it?

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Issue with Logitech Bluetooth mouse

Hi everyone!
I have some problems in correctly configuring my Logitech v270 bluetooth mouse. I followed all the steps in http://wiki.archlinux.org/index.php/Bluetooth_Mouse, but I still can't connect automatically at startup. Each time I boot my laptop, I must type
/etc/rc.d/bluetooth stop
/etc/rc.d/bluetooth start
at the root prompt to get it work.
Please note that I also completed this step: I added to my /etc/rc.local this line:
hidd --connect <enter here your bluetooth mouse address (No capitals!!!)>
Some ideas?
Thank you!

Same issue, been a problem since I purchased last Christmas. Sometimes I want to throw this piece of crap out and buy a mac. Lenovo, get your head out of your ass.

Ugly issue with my Magic Mouse

I have a Magic Mouse that has work essentially flawlessly for quite a while.
I run VMware Fusion so I can run Windows XP and the Magic Mouse worked great there as well. Tonight I was trying something and I told VMware Fusion to connect the Apple Bluetooth USB Host Controller to Windows XP. Well, at this point my Magic Mouse connectivity stopped and man did my troubles begin.
I quickly told Vmware to disconnect the USB Host Controller from Windows but this hasn't fixed my new issues with the Magic Mouse. At this point my Magic Mouse is barely functional.
The symptoms are this:
- If I disconnect the mouse using the tool bar blue tooth indicator and then reconnect it, the blue tooth indicator says the mouse is connected but it doesn't work. I have to physically power down the mouse and back on before it work.
- When it does kinda work, the mouse at times "jumps" across the screen so I have to be very careful how quickly I move it at times.
- The multi-touch scroll feature no longer works. It worked in Windows XP as well ... not any more.
- When I click on the bluetooth icon and try to bring up the Mouse Properties it takes QUITE a long time.
When I try to get the system to "discover" the mouse again, it can take quite a long time and the following shows up in the Console App:
10/7/10 2:32:58 AM kernel [0e65d000][BNBMouseDevice::init][54] init is complete
10/7/10 2:32:59 AM kernel [0e65d000][BNBMouseDevice::handleStart][54] Done
10/7/10 2:32:59 AM kernel [10ee2880][AppleMultitouchDevice::start] entered
10/7/10 2:32:59 AM kernel [0f5f3900][AppleMultitouchHIDEventDriver::start] entered
10/7/10 2:33:02 AM kernel [BNBMouseDevice][waitForData][d8-30-62-38-b8-ff] Timeout waiting for data
10/7/10 2:33:02 AM kernel [BNBMouseDevice][getExtendedReport] getReport returned error e00002d6
10/7/10 2:33:02 AM kernel [BNBMouseDevice][updateBatteryLevel] Couldn't get battery percentage from device
10/7/10 2:33:06 AM kernel [BNBMouseDevice][waitForData][d8-30-62-38-b8-ff] Timeout waiting for data
10/7/10 2:33:06 AM kernel [0e65d000][BNBMouseDevice::_simpleGetReport][54] ERROR: getReport returned error 0xe00002d6
10/7/10 2:33:06 AM kernel [0e65d000][BNBMouseDevice::_getMultitouchReport][54] Bad argument: *length is 0
10/7/10 2:33:06 AM kernel [10ee2880][AppleMultitouchDevice::_deviceGetReportWithLookUp] ERROR: getMultitouchReport returned error 0xe00002c2
10/7/10 2:33:09 AM kernel [BNBMouseDevice][waitForData][d8-30-62-38-b8-ff] Timeout waiting for data
10/7/10 2:33:09 AM kernel [BNBMouseDevice][getExtendedReport] getReport returned error e00002d6
10/7/10 2:33:09 AM kernel [BNBMouseDevice][updateBatteryLevel] Couldn't get battery percentage from device
10/7/10 2:33:13 AM kernel [BNBMouseDevice][waitForData][d8-30-62-38-b8-ff] Timeout waiting for data
10/7/10 2:33:13 AM kernel [0e65d000][BNBMouseDevice::_simpleGetReport][54] ERROR: getReport returned error 0xe00002d6
10/7/10 2:33:13 AM kernel [0e65d000][BNBMouseDevice::_getMultitouchReport][54] Bad argument: *length is 0
10/7/10 2:33:13 AM kernel [10ee2880][AppleMultitouchDevice::_deviceGetReportWithLookUp] ERROR: getMultitouchReport returned error 0xe00002c2
10/7/10 2:33:17 AM kernel [BNBMouseDevice][waitForData][d8-30-62-38-b8-ff] Timeout waiting for data
10/7/10 2:33:17 AM kernel [0e65d000][BNBMouseDevice::_simpleGetReport][54] ERROR: getReport returned error 0xe00002d6
<snip>
I want my Magic Mouse back !!!!
Any idea anyone ?
P.S. I'm sssssoooo freak'n mad to VMware right now.

Sounds to me like you have one of several issues going on there.
You may have a lot of interference in the same frequency as your bluetooth device.
Or - you may have a bad bluetooth transceiver in either your mouse or your computer.
Take the mouse to another computer with bluetooth on it and sync it to that - if it works fine then your computer or your environment is the culprit there ( um this assumes that you took your mouse to another location, say your friends house where the interference threshold is bound to be different than at your house), and you should then take your computer out of the house for the day, and see how the mouse works away from home.
If the mouse is bad - you will have issues if you take it to another location - replace it - check warranty
If you think is is your house / place you have your computer, that may contain an the interference that messes with your mouse:
Try turning everything off you can think of in your house / office, and see if it gets better. Also - a big one - make sure that your computer and mouse are not to close to any speakers / etc, as they do have a magnetic field that could cause a mess with bluetooth mice. (rare but it happens)
As you can see in your error message:
10/7/10 2:32:59 AM kernel 0f5f3900AppleMultitouchHIDEventDriver::start entered
10/7/10 2:33:02 AM kernel BNBMouseDevicewaitForDatad8-30-62-38-b8-ff Timeout waiting for data
10/7/10 2:33:02 AM kernel BNBMouseDevicegetExtendedReport getReport returned error e00002d6
it made a connection - then timed out -
Also check the silly things - like are the batteries dead?
Last thing I can think of - is to delete the mouse all together, then re-discover it -
Um - after replacing the batteries of coursse - just to be SURE.
Then you can turn everything back on in vmware etc - you may also want to make sure that you have the latest version and additions etc installed.
Good luck!

I have some issue with my bluetooth im using an iphone 5 its just keep on searching bluetooth devices it cannot detect other bluetooth device, any solutions to my problem?

I have some issue with my bluetooth im using an iphone 5 its just keep on searching bluetooth devices it cannot detect other bluetooth device, any solutions to my problem?

Hi miffyzoo,
If you are having bluetooth pairing issues with your iPhone and your Mac, you may find the troubleshooting steps outlined in the following article helpful:
iOS: Troubleshooting Bluetooth connections
http://support.apple.com/kb/TS4562
Regards,
- Brenden

Crashes with different bluetooth mouse

I bought a Macally bluetooth mouse (BTMOUSEJR) a while ago for my iMac. Whenever I use it with the builtin bluetooth module, the system has suspend issues and either eventually crashes, or hangs in 'sleep mode' when shutting down.
The mouse works fine with a separate bluetooth module (usb), but this doesn't work as convenient in general (i.e. no wake from usb device, finding keyboard/mouse takes al long time, etc)
I've tried everything I could think of, I've even consulted the online support chat twice without success.
My guess is that there's an issue with the builtin bluetooth module, either firmware, hardware, or kernel driver.
I have noticed that the imac wakes when the mouse itself goes to sleep and disconnects, something the Apple BT mouse doesn't seem to do.

Yes, our mouse behaves exactly the same way. I've gone back to an RF mouse.
Webb

Problems with HP Bluetooth Mouse x4000b with HP Elitebook laptop

Hi - I bought an HP EliteBook laptop earlier this year and a few months ago purchased a HP Bluetooth Mouse x4000b (after losing a different mouse during travel). I've had terrible problems, almost since the beginning, with the mouse just not working. Sometimes it works if I switch the batteries (flip the positions of the existing ones) but that tends to last only for a short time. I replaced the originally batteries (which were supposedly good for 9 months) after just 3 months; and have just replaced the replacements and the problem is still unsolved. I've checked the drivers; I can't find a power setting for Bluetooth on my HP laptop (someone with a Dell had that). I've turned the mouse off, rebooted, turned the mouse on and reconnected; I've tried turning the mouse off and on again; I've tried to ensure that the batteries are in snugly with the plastic piece that sits over that batteries inserted as far back into the body of the mouse as possible (replicating the setup that I found when I first opened the mouse up to deal with this problem). Any suggestions? Or can anyone suggest a better mouse?

Hello ayd135,
It is helpful if you would post the full model number of your Elitebook please.
Read through this HP Bluetooth manual to see how to use the HP Wireless assistant to help troubleshoot issues.
http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c01948661
Read through the info above first and try the steps.
If this still does not solve the problem, then it sounds like you have a faulty mouse considering the battery issue you described. In which case, the only fix would be to replace the mouse.
Pundravac,
Even though you have an Elitebook also, your's could be a completely different issue. Did you install all the latest drivers for your old XP machine after installing Windows 7 on it?
Please post your question in a new thread and post the full model number of that laptop also.
Thank you.

Any issue about Apple Bluetooth mouse ???

Hello there
I was reading so many issues about the Apple Bluetooth mouse in the Apple Store page for this item.
I was reading it because i want to change my Kensington PilotMouse for the Apple mouse. Actually i have so many issues with the PilotMouse, like the lately wake up on the sytem startup, battery eater and so many times work in slowly way.
I don't want nothing of this with the Apple mouse and i read all of this in the feedback pages. I love the 3 buttoms from the PilotMouse but i prefer the technically "no problem way" from Apple.
Any of you know any issue about the Apple Bluetooth mouse (before go to store for one) ???
I have a good experience with the Apple Bluetooth keyboard (i have one), but i don't know nothing about the mouse.
Thanks for any recommendations or comment about this item.

Hello junihh:
I use one myself and it has performed flawlessly. I have no other data except my personal experience.
If you scan this forum, you will find posts about problems. Those are not representative - only people with problems post.
Barry

Hello, I cannot get my iPhone 4s to connect to any wifi. When I look in my settings it doesnt give me the option to turn it on. It is just grayed out. I am having the same issue with my bluetooth. Does anyone know how to fix this.

Hello, I have just done a download of the new iPhone software and I am still having an issue with not being able to connect to WiFi or BlueTooth. Both of these under my settings are grayed out, so I have no option to even turn them on. Does anyone know what I can do to fix this issue.
Thanks

See: http://support.apple.com/kb/TS1559
If this doesn't resolve the problem you have a phone with a hardware failure.

MAC OS X 10.6.3 issues with iTunes/Magic mouse

This is strange. Somehow I was able to upgrade Snow Leopard 10.6 to 10.6.3. How was that possible? I did this about a week or so ago. 10.6.3 is not available on Apple's download site today 2-7-2010. How did I get access to it?
A couple of weeks ago, I bought the Snow Leopard CD and installed it over my Tiger OS, without any problems. Then i bought a wireless keyboard and magic mouse which prompted me to upgrade Snow Leopard to 10.6.2., as well as upgrade the software to the wireless peripherals. Went to Apple's download page and somehow downloaded OS X 10.6.3. Hmmm? I also installed the latest security update at this time too. After all installs, at this point, I wasn't experiencing any issues with my laptop.
But then, I upgraded iTunes to 9.0.3. At this point I started experiencing problems after shutting down and then booting up the next day. iTunes began playing music slowly, music wasn't garbled, but the songs sounded out of tune (playing from my hard drive). Also, my wireless magic mouse got jumpy and exhibited delayed reaction. I ended up reinstalling OS X 10.6 (from the cd) over the existing OS (10.6.3), and now iTunes works just fine. The reinstall of OS X 10.6 from the cd did wipe out my software upgrades for the wireless peripherals and i have yet to upgrade them. i'm just glad iTunes is working well again.
My questions are: Was the problem with iTunes playing slowly an iTunes issue? Or was the root problem from the upgrade to OS X 10.6.3, and therefor an OS problem? Why was my mouse also displaying problems? And how was I able to get OS X 10.6.3 from Apple several days ago when they don't have that version available for download on the site today? Confusing.

My questions are: Was the problem with iTunes playing slowly an iTunes issue? Or was the root problem from the upgrade to OS X 10.6.3, and therefor an OS problem?
Even if a user has access to the beta, and knew of an issue they are working on, he/she would not be able to comment on it here. This forum is only for OS's that have been released and is covered by a Terms of Use agreement.
Sounds like you got an unintended update in some sort of fluke accident, and since you've removed it, there's no way of telling what caused the problem or if it was the OS or program or both.

Serious issue with password manager - mouse selection in MS word 2007

A little while ago, after installing some thinkvantage updates, I started to loose selection with the mouse in microsoft word 2007 after few minutes of usage (and derivatives such as outlook). I have a T61 with Windows 7 64 bit ultimate.
I did many internet searches and surprisingly many other users who had this issue were Lenovo users so I'm not even sure if this issue is windows 7 specific.
Disabling totally the password manager solved the problem - so there might be a serious issue there...
Erik.

Confirmed here http://forums.lenovo.com/t5/Windows-7-Discussion/Weird-issues-with-T61-and-Win-7/td-p/179635
I forgot to subscribe to the topic

Issues with Car Bluetooth and the 9630

Hey guys,
Over at the crackberry forums there are many people reporting issues with the tour and car bluetooth. Basically, for people that are syncing the tour with the bluetooth in their cars, people can barely hear them. We can hear everyone just fine, but when talking the person on the other end reports that our voice is very low. This is happening on VZW, Sprint, Bell and Telus, which leads me to belive this is an issue with the OS itself. The link to the discussion at crackberry is http://forums.crackberry.com/f141/car-bluetooth-tour-issue-they-can-t-hear-me-well-267206/ I'm hoping someone from RIM cam comment on this or provide some help. This is a VERY frustrating issue to Tour owners especially with so many places having "hands free" laws.
Thanks!

Greetings from Charleston!
I was using a Verizon 8830 World Edition until I upgraded to the Verizon Blackberry Tour on launch day July 12. I never had any Bluetooth issues before and I'm not having any now. As a matter of fact, I would say the quality is a tad better. My volume is controlled by my car when the Blackberry is connected via Bluetooth and I've actually had to turn it down sometimes because it has been so loud. I drive a 2007 Toyota Landcruiser. I suspect it has less to do with the Blackberry than it does with the car. Perhaps there's a Bluetooth software/firmware update necessary for some of your vehicles?
All in all, I love this new Blackberry!!
Cheers!

Problems with a bluetooth mouse and others operating systems

Hello, I have an error related to bluetooth devices.
I have on my Mac mini apart from Mountain Lion, a Linux distribution.
Steps to follow to find the error:
1. - Connect a bluetooth mouse to Mountain Lion and set it up.
2. - Reset the mini, start with Linux and also configure the mouse.
Now the mouse works fine on Mountain Lion and Linux.
Start again with Mountain Lion, you will see that the mouse does not work, but the system has added and configured.
That mistake I've seen for the first time in Snow Leopard, Lion has continued and now with Mountain Lion.
The only way to fix it is to connect a USB mouse, remove the Bluetooth mouse and add it again.
The configuration fails again when using the mouse in Linux.
Tested on another Mac (Mac-Pro) with the same result.
(I tested it with a Dell BT Travel Mouse and a Magic Mouse)
Regards

First, excuse my poor english
It's not offend, but I understand that at the time that Linux is off, and OSX is on, is OSX which is not able to work with the mouse.
I do not know what is the reason for which the operating system is not able to operate the mouse, even if it is paired and authorized.
The system also says that the mouse is working properly, when it is obvious that it is not.
Moreover, the Bluetooth preference pane is completely slowed and functioning incorrectly.
And finally, to comment that the mouse works properly on Linux after having done in OSX ..., which shows that the problem is OSX.
If I open this post is for someone to try and investigate.
Would be nice if Apple released a patch as it is clear that something is not working well in OSX.
What I did not expect was to listen that having a Linux through the middle, there is no problem.
regards

Scrolling and selecting text with a bluetooth mouse. (Possible bug?)

I currently have an Apple Keyboard and Magic Mouse hooked up to my Playbook. They work very well, the implementation is incredible. However, I cannot for the life of me figure out how to scroll with the the mouse. It really limits the PB since if I hook it up to my television I cannot scroll unless I have the PB near me. Has anyone gotten this to work or is this something we are hoping to get in a future update? Aslo, is there a way to select text and bring up the copy/paste menu without having to use the touch screen? I can select text by holding shift / arrow keys on the keyboard but am unable to perform any actions without having to use the touchscreen.
Thanks!

Hold on there, @jnko -- are you saying you can scroll with the mouse (as in, use the virtual scroll wheel), or are you saying you can use the mouse to click on the document in, say, Word To Go, and drag it to make the screen scroll? I can only do the latter, and, like you, can't scroll at all in the web browser. Stinks that this wasn't fixed with the last update...

MACbook Pro/Bluetooth?Disconnect issues with an Apple mouse and keyboard

Well Folks-
The disconnect issue I have with my Macbook Pro using a wireless Apple Keyboard and mouse is BACK. I wiped the hard drive clean and I reinstalled and I updated the O.S. system including purchasiing Lion via the ineternet one by one and the disconnect issue has retuned on Day 4. What else is there left to do? Anyone?

Hi....
Might be corrupted Bluetooth preferences (.plist)
Go to /Library/Preferences
Move the com.apple.Bluetooth.plist file from the Preferences folder to the Trash.
See if that helped. You may need to re, "pair" your devices and the Mac OS X will re geneate a new .plist file for you.
Make sure the batteries are fresh also.

Anyone had scrolling issues with standard MacPro mouse?

my mouse no longer scrolls down. i either drag the bar down, or use key. once down, i can use scroll-ball on mouse to scroll back up, the only direction that is functional. at one time, only an intermittent issue, but degraded to becoming unusable. any suggestions?

The 4 no microscopic magnetic rollers below the ball are covered in fluff and finger oils.
Even using the recommended cleaning method eventually fails to loosen the fluff because the ONLY way out of the mouse for this build up is by collecting back on the ball then out onto the paper.
Below the ball is a microswitch unit so the debris can not fall into the body space of the mouse.
Finally the bottom of the mouse has been glued shut preventing easy general maintenance.
If you are adventurous you can carry out some surgery to repair the mouse.
You need a scalpel, some super glue, a very small cross bladed screw driver, and a pair tweezers
Right turn the mouse up side down , with the scalpel carefully separate the OUTER grey bezel ring from the mouse top and set aside.
Now press the two side buttons and with your thumb press the front of the top mouse body away from you .
It should click free.
It still may be held by two hinge posts about 25mm/1" from the rear of the mouse so use the screw driver to leverage these free with a snap.
'The body will now be separated however you will now find that the two parts are connected by two ribbon cables.
These are just pressure fitted to the logic board but being careful you shouldn't dislodge them.
So twist the bottom plate through ninety degrees and you will see the microswitch held by three cross head screws.
Unscrew these and set aside.
Now you can finally clean those little magnets using the tweezers.
Now reassemble in reverse and finally using the super glue reattach the bezel.
Allow time to dry and finally plug in USB/Repair if bluetooth and test run what should now be a functioning mouse.

Issue with HP Bluetooth Mouse z5000

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