Issue with iChat AV 4.0

Just upgraded to Leopard and tried to have a chat with my son in Miami. I got the same error message no matter which one of us tried to initiate the chat. It timed out on his side and I got a message saying that he had ended the chat (although he had not). We're both using Intel imacs. He's using Tiger. Any help would be appreciated
Here's the text of the message:
Date/Time: 2007-10-26 17:46:23.840 -0400
OS Version: 10.5 (Build 9A581)
Report Version: 4
iChat Connection Log:
2007-10-26 17:46:07 -0400: AVChat started with ID 1317383442.
2007-10-26 17:46:07 -0400: 0xfe45990: State change from AVChatNoState to AVChatStateWaiting.
2007-10-26 17:46:07 -0400: [email protected]: State change from AVChatNoState to AVChatStateInvited.
2007-10-26 17:46:13 -0400: 0xfe45990: State change from AVChatStateWaiting to AVChatStateConnecting.
2007-10-26 17:46:13 -0400: [email protected]: State change from AVChatStateInvited to AVChatStateConnecting.
2007-10-26 17:46:20 -0400: 0xfe45990: State change from AVChatStateConnecting to AVChatStateEnded.
2007-10-26 17:46:20 -0400: 0xfe45990: Error -7 (0xfe45990 cancelled the connection.)
2007-10-26 17:46:20 -0400: [email protected]: State change from AVChatStateConnecting to AVChatStateEnded.
2007-10-26 17:46:20 -0400: [email protected]: Error -7 (0xfe45990 cancelled the connection.)
Video Conference Error Report:
13.072134 @SIP/SIP.c:2719 type=4 (900A0015/0)
[SIPConnectIPPort failed]
Video Conference Support Report:
11.072026 @SIP/Transport.c:2353 type=1 (00000000/0)
[INVITE sip:user@rip SIP/2.0
Via: SIP/2.0/UDP sip:47922;branch=z9hG4bK634218b77108e985
Max-Forwards: 70
To: "u0" <sip:user@rip>
From: "0" <sip:user@lip:16402>;tag=1244114203
Call-ID: e2131720-840c-11dc-8df9-c6119fce4012@lip
CSeq: 1 INVITE
Contact: <sip:user@sip:47922>;isfocus
User-Agent: Viceroy 1.3
Content-Type: application/sdp
Content-Length: 744
v=0
o=rmichaelrice 0 0 IN IP4 sip
s=0
c=IN IP4 sip
b=AS:2147483647
t=0 0
a=hwi:1056:2:2160
a=iChatEncryption:NO
a=bandwidthDetection:YES
m=audio 47922 RTP/AVP 110 121 12 3 0
a=rtcp:16402
a=rtpmap:121 speex/16000
a=rtpmap:122 speex/8000
a=rtpmap:113 X-AAC_LD/44100
a=rtpmap:110 X-AAC_LD/22050
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:2004044683
m=video 47922 RTP/AVP 123 126 34
a=rtcp:16402
a=rtpmap:123 H264/90000
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO 16402 VIDEO 16402
a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
a=rtpID:4242363588
11.572429 @SIP/Transport.c:2353 type=1 (00000000/0)
[INVITE sip:user@rip SIP/2.0
Via: SIP/2.0/UDP sip:47922;branch=z9hG4bK634218b77108e985
Max-Forwards: 70
To: "u0" <sip:user@rip>
From: "0" <sip:user@lip:16402>;tag=1244114203
Call-ID: e2131720-840c-11dc-8df9-c6119fce4012@lip
CSeq: 1 INVITE
Contact: <sip:user@sip:47922>;isfocus
User-Agent: Viceroy 1.3
Content-Type: application/sdp
Content-Length: 744
v=0
o=rmichaelrice 0 0 IN IP4 sip
s=0
c=IN IP4 sip
b=AS:2147483647
t=0 0
a=hwi:1056:2:2160
a=iChatEncryption:NO
a=bandwidthDetection:YES
m=audio 47922 RTP/AVP 110 121 12 3 0
a=rtcp:16402
a=rtpmap:121 speex/16000
a=rtpmap:122 speex/8000
a=rtpmap:113 X-AAC_LD/44100
a=rtpmap:110 X-AAC_LD/22050
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:2004044683
m=video 47922 RTP/AVP 123 126 34
a=rtcp:16402
a=rtpmap:123 H264/90000
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO 16402 VIDEO 16402
a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
a=rtpID:4242363588
12.572890 @SIP/Transport.c:2353 type=1 (00000000/0)
[INVITE sip:user@rip SIP/2.0
Via: SIP/2.0/UDP sip:47922;branch=z9hG4bK634218b77108e985
Max-Forwards: 70
To: "u0" <sip:user@rip>
From: "0" <sip:user@lip:16402>;tag=1244114203
Call-ID: e2131720-840c-11dc-8df9-c6119fce4012@lip
CSeq: 1 INVITE
Contact: <sip:user@sip:47922>;isfocus
User-Agent: Viceroy 1.3
Content-Type: application/sdp
Content-Length: 744
v=0
o=rmichaelrice 0 0 IN IP4 sip
s=0
c=IN IP4 sip
b=AS:2147483647
t=0 0
a=hwi:1056:2:2160
a=iChatEncryption:NO
a=bandwidthDetection:YES
m=audio 47922 RTP/AVP 110 121 12 3 0
a=rtcp:16402
a=rtpmap:121 speex/16000
a=rtpmap:122 speex/8000
a=rtpmap:113 X-AAC_LD/44100
a=rtpmap:110 X-AAC_LD/22050
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:2004044683
m=video 47922 RTP/AVP 123 126 34
a=rtcp:16402
a=rtpmap:123 H264/90000
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO 16402 VIDEO 16402
a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
a=rtpID:4242363588
Video Conference User Report:
0.000000 @:0 type=5 (00000000/16402)
[Local SIP port]
0.000015 @:0 type=5 (00000000/16402)
[Local SIP port]
6.578666 @Video Conference/VideoConferenceMultiController.m:1476 type=5 (00000000/0)
[IP And Port Data With Caller IP And Port Data: Obtained 200 bytes of local IP and port data (5 entries). Remote data was 120 bytes (3 entries).
11.025276 @Video Conference/VideoConferenceMultiController.m:1509 type=5 (00000000/0)
[Initiate Conference To User Cert Version: u0 with 120 bytes of connection data.
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0x93505000 - 0x93a1afff com.apple.WebCore 5523.10.3 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x93a1b000 - 0x93a74fff com.apple.opengl 1.5.4 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x93b3b000 - 0x93b98fff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
0x93b99000 - 0x93b99fff com.apple.Cocoa 6.5 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x93b9a000 - 0x93cd2fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
0x93cd3000 - 0x93cd3fff com.apple.CoreServices 32 /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x93dfa000 - 0x93f3ffff com.apple.ImageIO.framework 2.0.0 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x93f40000 - 0x93f47fff libgcc_s.1.dylib /usr/lib/libgcc_s.1.dylib
0x93f48000 - 0x93f48fff com.apple.Accelerate 1.4 (Accelerate 1.4) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x93f49000 - 0x93fa5fff com.apple.htmlrendering 68 (1.1.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x93fa6000 - 0x93fd5fff com.apple.AE 402 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x93fd6000 - 0x93fddfff com.apple.CoreGraphics 1.351.0 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x93fde000 - 0x93fe0fff com.apple.CrashReporterSupport 10.5.0 (156) /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x9404e000 - 0x940dafff com.apple.LaunchServices 283 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x940db000 - 0x940f6fff com.apple.ImageIO.framework 2.0.0 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x940f7000 - 0x940f9fff com.apple.securityhi 3.0 (30817) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x940fa000 - 0x940fbfff libffi.dylib /usr/lib/libffi.dylib
0x940fc000 - 0x94183fff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x94184000 - 0x9418bfff com.apple.agl 3.0.9 (AGL-3.0.9) /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x94199000 - 0x94199fff com.apple.ApplicationServices 34 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x9419a000 - 0x94249fff com.apple.DesktopServices 1.4.2 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x9424a000 - 0x95042fff com.apple.QuickTimeComponents.component 7.2.1 /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTim eComponents
0x95043000 - 0x95052fff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
0x95053000 - 0x9505ffff com.apple.opengl 1.5.4 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x95060000 - 0x950acfff com.apple.QuickLookUIFramework 1.0 (168.0) /System/Library/PrivateFrameworks/QuickLookUI.framework/Versions/A/QuickLookUI
0x950ad000 - 0x951aefff com.apple.PubSub 1.0.0 (59) /System/Library/Frameworks/PubSub.framework/Versions/A/PubSub
0x951af000 - 0x951befff com.apple.DSObjCWrappers.Framework 1.2 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x951cb000 - 0x9520dfff com.apple.NavigationServices 3.5 (160) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x9520e000 - 0x9520efff com.apple.MonitorPanelFramework 1.2.0 /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPane l
0x9520f000 - 0x9522efff com.apple.ImageIO.framework 2.0.0 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x9522f000 - 0x95245fff com.apple.DictionaryServices 1.0.0 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x95246000 - 0x952f6fff edu.mit.Kerberos 6.0.11 /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x952f7000 - 0x95315fff com.apple.QuickLookFramework 1.0 (168.0) /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x95316000 - 0x95334fff com.apple.DirectoryService.Framework 3.5 /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x95335000 - 0x95362fff com.apple.Accelerate.vecLib 3.4 (vecLib 3.4) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x95363000 - 0x953a7fff com.apple.DirectoryService.PasswordServerFramework 3.0 /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
0x953a8000 - 0x953b8fff com.apple.LangAnalysis 1.6.4 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x953b9000 - 0x953bbfff com.apple.ImageIO.framework 2.0.0 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x953bc000 - 0x956c2fff com.apple.HIToolbox 1.5.0 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x956c3000 - 0x9593cfff com.apple.Foundation 6.5 (677) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x9593d000 - 0x95945fff com.apple.DiskArbitration 2.2 /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x95946000 - 0x95c1ffff com.apple.CoreServices.CarbonCore 783 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x95c20000 - 0x95c7afff com.apple.CoreText 2.0.0 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x95c7b000 - 0x95c82fff libbsm.dylib /usr/lib/libbsm.dylib
0x95c83000 - 0x95c87fff com.apple.OpenDirectory 10.5 /System/Library/PrivateFrameworks/OpenDirectory.framework/Versions/A/OpenDirect ory
0x95c88000 - 0x95cacfff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x95cad000 - 0x95cc5fff com.apple.openscripting 1.2.6 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x95d04000 - 0x95e82fff com.apple.AddressBook.framework 4.1 (687) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x95e83000 - 0x95fddfff libSystem.B.dylib /usr/lib/libSystem.B.dylib
0x95fde000 - 0x95fe7fff com.apple.speech.recognition.framework 3.7.24 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x95fe8000 - 0x963a6fff com.apple.Accelerate.vecLib 3.4 (vecLib 3.4) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x963a7000 - 0x9644efff com.apple.QD 3.11.49 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x9644f000 - 0x96ae6fff com.apple.CoreGraphics 1.351.0 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x96ae7000 - 0x96b1dfff com.apple.SystemConfiguration 1.9.0 /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x96b1e000 - 0x96b2cfff libz.1.dylib /usr/lib/libz.1.dylib
0x96b2d000 - 0x96b2dfff com.apple.quartzframework 1.5 /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x96c84000 - 0x96cc3fff com.apple.ImageIO.framework 2.0.0 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x96cc4000 - 0x96cd7fff com.apple.IMUtils 4.0 (578) /System/Library/Frameworks/InstantMessage.framework/Frameworks/IMUtils.framewor k/Versions/A/IMUtils
0x96cd8000 - 0x96cdcfff com.apple.ImageIO.framework 2.0.0 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib

Hi,
Certain functions like web browsing and mail tend not to be effected by networking issues.
However in this case it would seem that as you can get on line some of the basic stuff has been brought across.
Ok in Panther and Tiger to changed or check the IP you got from your router or modem you went here
http://www.ralphjohnsuk.dsl.pipex.com/iChatPicsFolder/7System_Prefs-Network/slides/iChat_Network-PreferencePane.html
If you now click the left arrow just above the pic you will see where that went next.
Two clicks to the right arrow leads on to the next bit (as the pics are out of order).
Now you get a pane that lists the connections you could use down the left.
The Drop down for Automatic or the location is at the top on the right.
Under that you have the choice of which Network you are connected to (for Airport)
Further down is the Advanced Button.
This opens up to display what was the tabs with some things moved from other parts of the OS.
You have to set the TCP/IP stuff in here (No problem if DHCP to the Airport)
You may have to re-enter the DNS Servers (Use the Add Button for each choice you have)
In the WINS bit you can add the SMB WORKGROUP name if using other computers on your LAN (This used to be in Directory Access in the Utilities folder).
The WINS server should not be important. (nor the Proxies if you did not use them before)
Check to see if this info is the same as it was before.
The Firewall has also moved.
It was in Sharing
http://www.ralphjohnsuk.dsl.pipex.com/iChatPicsFolder/6iChat%20Ports/slides/1_iChat_PortsFirewall-Sharing.html
These pics are in order
Now it is in Security on the top row of the System Preferences and is simplified to naming apps if you Restrict it but you do have to list them like Exceptions on a Windows computer.
Most likely it is the DNS server info that you need.
11:41 PM Friday; October 26, 2007

Similar Messages

ISight Camra issues with iChat

I see the same error when I try connecting in ichat with my dad. I'm able to connect with other sites without problems, but cannot connect with him. the console shows this error:
1/1/08 6:33:27 PM iChat[6364] .sdef error: Operation could not be completed. (NSXMLParserErrorDomain error 1549.)
1/1/08 6:33:27 PM iChat[6364] line number: 2
1/1/08 6:33:27 PM iChat[6364] .sdef error: Operation could not be completed. (NSXMLParserErrorDomain error 1549.)
1/1/08 6:33:27 PM iChat[6364] line number: 2
1/1/08 7:12:43 PM iChat[6364] No iChat delegate set for vcc:initiateConferenceCompletedForParty:
1/1/08 7:29:24 PM iChat[6900] NSOpenGLAutoscaleBounds=NO
1/1/08 7:29:24 PM iChat[6900] .sdef error: Operation could not be completed. (NSXMLParserErrorDomain error 1549.)
1/1/08 7:29:24 PM iChat[6900] line number: 2
1/1/08 7:29:24 PM iChat[6900] .sdef error: Operation could not be completed. (NSXMLParserErrorDomain error 1549.)
1/1/08 7:29:24 PM iChat[6900] line number: 2
On a successful connection, however the messages are very different:
1/1/08 5:13:12 PM iChat[6364] Detected bandwidth (kbits/s): 404 up, 404 down. (00000000)
1/1/08 5:15:51 PM iChat[6364] Detected bandwidth (kbits/s): 412 up, 412 down. (00000000)
1/1/08 5:47:15 PM iChat[6364] Detected bandwidth (kbits/s): 434 up, 434 down. (00000000)

Hello nagendramishr
I am uncertain whether this is merely an information post or whether you are asking for iSight help.
If you think you have an iSight problem, use the suggestions in How to test your iSight to ensure it is functional to determine whether the problem is related to your external iSight and to fix common user-correctable problems.
Whether you are using external or built-in iSight, be sure to consider all relevant suggestions from Apple's iSight troubleshooting page.
If your iSight works correctly with any app or in any user account, iSight is NOT your problem. In that case you will need to determine whether the problem is with your applications software or your OS.
Unless the problem you post about here is the same one that you are already working with Ralph in your iChat AV 3 post at
http://discussions.apple.com/message.jspa?messageID=6232695#6232695 ,
if your only problem is another issue with iChat AV, I suggest you search or post in iChat AV 3 Discussions.
If using the above links does not give you the answers you need to your iSight question, when you post your specific question(s), please also include specifics on the following:
(a) which iSight you are using,
(b) what you found by your iSight troubleshooting,
(c) which software works with your iSight and
(d) which does not,
(e) are ALL the problems EXACTLY the same in every user account you try,
(f) how the problem differs on your different Macs, and
(g) how the problem your post about here differs from the issue you are posting about in iChat AV 3 Discussions.
We will try to provide more focused suggestions based on the details in your response.
EZ Jim
PowerBook 1.67 GHz w/Mac OS X (10.4.11) G5 DP 1.8 w/Mac OS X (10.5.1) External iSight
Message was edited by: EZ Jim

Local transfer issues with ichat with different os

i have updated a few machines to 10.6.3 but others are still on 10.5 (latest release).
since the update no transfer on the local network will go through succesfully between the different systems.

Hi,
On the 10.6.3 machines have you tried Repair Permissions in Disk Utility (Application.Utilities) ?
I would also try a PRAM reset.
Shut down the computer.
Restart it holding down APPLE(or ⌘ )ALT(⌥)+PR Keys until you have heard three Start Up Bongs.
Also if you are using MobilMe try turning Off Back to My Mac in System Preferences > MobileMe
I have this issue from iChat 5.0.3 to iChat 4.0.8 but not in the other direction.
9:12 PM Friday; April 2, 2010
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

Major issues with ICHAT in Snow Leopard

I upgraded my computer to Snow Leopard just recently. Had issues got them fixed and now have worse issues. I could use my iChat yesterday and now all of a sudden when I try to sign in it says I don't have any accounts set up in iChat. When I try to go set it up and hit the + key to add my account it does not let me. Yesterday when I tried to screen share with my boss. It kept closing iChat and said unexpected error. I'd hit reopen and try it again and iChat would log me out. Now I cannot even get on iChat or setup my account. Please help

Hi,
Since you set up iChat and possibly the Mac User account you are logged in with have you enabled Parental Controls - either in the Mac User Account or with the same iChat Details in a Test/Second Mac User Account ?
8:43 PM Sunday; December 20, 2009
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

Serious dial-up issues with iChat and Mail

I've got three Macs on a network: G4 Mac Mini, G4 PowerBook, and a MacBook Pro all upgraded to Leopard. I live in a rural setting and am stuck with dial-up for the moment. My usual set-up with Tiger was to connect the Mini via dial-up via the Juno service. This is set to share the connection via Ethernet to Airport Express. Typically there is only one user at a time accessing either the MacBook Pro or the g4 Powerbook via the wireless share. In Tiger this worked perfectly. iChatting, web, and email all worked flawlessly. Every now and then a large download in Mail or Safari might time out but only large downloads 4mb or larger and rarely.
Since upgrading to Leopard none of the Macs can send an email with lots of content... say somewhere around 70 kb or more. Inline text or an attachment, does not matter... it will time out. This happens whether directly connected via the phone or via the wireless share to the Mini. iChat is also nearly useless with time out errors between each bubble of text sent as well as frequent disconnects. Adium also has problems with basic text chat. I've tried connecting the PowerBook via Juno directly to bypass possible problems with the Mini and it is experiencing the exact same problems when connected. Web browsing is perfectly fine as are ftp transfers. The problem seems to be limited to AIM (regardless of client) and email.
Thoughts?

I seem to have solved my various internet related problems and the source problem is the software provided by my dial-up isp, JUNO. The solution was to connect directly via OS X network preferences using PPP. In the past I've always used the JUNO software to connect. Earlier today it occurred to me that I have never even tired to bypass the JUNO software. Since logging on via Leopard's built in PPP I've not had any iChat errors and am also now able to send larger emails via smtp. So, perhaps in my case the culprit was an incompatibility between Leopard and the JUNO software.

Compatibility issues with iChat Server/clients

I have the iChat server configured and running on my 10.5.1 (Build 9B18) server.
NAT/Ports on the firewall are configured for text/audio/video.
Server has the same FQDN on the outside of the firewall and inside the firewall.
The problem comes up that I have varying client versions in my environment.
An eMac, with 10.4.9 could not add me as a buddy on my 10.5.1 client. Kept getting accept/deny pop-up.
The 10.4.9 client could buddy with a 10.4.10.
10.4.10 could buddy with 10.5.1
My question:
Is this a server authentication problem (Open Directory, Kerbos, etc.)?
I will also be asking this in the iChat AV thread area.

The answer to your problem is very easy: you should change the authentication settings in your jabberd server files.
Here's an Apple support topic on how to do it: http://docs.info.apple.com/article.html?artnum=306749
And here's another topic solving this same problem: http://discussions.apple.com/thread.jspa?messageID=5995966
Hope this helps!

I'm having connection issues with iChat

Every time I try to sign on, I keep getting "iChat Connection Alert: Lost connection with AIM; The connection to the host was unexpectedly lost." It's been like this for awhile now. What can I do to fix this?

i just changed my port to 443 after checking another post and it fixed the problem!

Ichat dropping out issue with Broadband Tuner?

All,
I posted before when I was having this issue and Ralph suggested that since I had a FIOS connection and OS 10.3 I limit my bandwith to 100 in video preferences. That fix works(thanks Ralph), although my image is not as crisp.
Now I have 10.5.2 and downloaded the Broadband Tuner. Still have issue with Ichat just breaking down (running connection doctor show audio and video dropping off). I was wondering if I maybe need to do something else besides just install the Tuner? It came up with a successful install, but it seems like it is doing nothing?
Any help would be appreciated.
Jon

Hi Jon,
I see it says not for Airports at the bottom
http://www.apple.com/support/downloads/broadbandtuner10.html
I don't know if this effect you.
I am not sure where to look on a Mac to find out if it is working or not.
I would recheck the Bandwidth option in iChat to see which works best for your try anything up to 500kbps.
Do you know if your Connection speed is varying greatly ?
This is the normal issue with FiOS.
9:59 PM Tuesday; March 4, 2008
Message was edited by: Ralph Johns (UK)

IChat issue with Siemens SE567 Router

I have just signed up with a new ISP and they insist I have to use the Siemens SE567 router. It works fine for the internet most of the time, but I can not do screen sharing or video chat. The strangest thing is I could do both with my last ISP the only difference now is the router and ISP. I have tried all different configurations and been on tech support with both Apple and my ISP to not avail. Anyone else having any issues with this router?
Thanks,
Pam

Hi,
I am not sure if this was you I was Texting to yesterday (20th).
I linked the person to the Port Forward site
Their Set up pages were blue and white as opposed to this grey and Orange.
They were set to UPnP and NAPT as it is called on this device had no ports set.
The Computer was using Tiger with the Firewall Off.
Stealth (Ping Blocking) was also Off
We tried calling from both ends.
The result was an Error 7 at the Siemens end until we made sure the Quicktime Setting was done.
A second computer that had no camera had iChat turned Off to prevent any confusion about IP addresses.
The User did not think the ISP Offered VoIP and had no Vonage device (an issue with ichat 2 and 3)
My Error 8 log did not identify that the far end was using Tiger and iChat 3
(Should list port 5060 as SIP port)
Firewall in the Siemens was set to Low.
DMZ was Off.
There seem to be no Ping Blocking (Not that the log got that far) or DoS or SPI settings.
File Sharing in System Preferences > Sharing is not an issue in Tiger so not checked.
From reviewing the Chat I can see I did not check if System Preferences > Quicktime > Streaming was at 1.5Mbps
If you have to change this and iChat is Open restart iChat.
Also in the Firewall on the Mac in the Advanced Button is Block UDP Connection Active ?
IF so it will need deselecting as most of iChat's A/V Stuff is on UDP.
The Port Forward set of Pic suggest that the one they had was Branded for Telus as an ISP so it could be that this has slightly different software/firmware.
I suggested posting here as I had run out of iDeas on this device.
8:09 PM Thursday; January 21, 2010
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

How do u get help from apple support with iChat? I was able to chat with support last week to solve my problem but now the same issue is back and I don't see the option to chat now?

qHow do u get help from apple support with iChat? I was able to chat with support last week to solve my problem but now the same issue is back and I don't see the option to chat now?

For what it is worth I have noticed a similar issue from the iPad3 while at work and home. At work we have two Apple TV 3rd Generation installed and tied to our A/V system. I believe the issue has to do with a timeout on the broadcast saying "here I am" and allowing devices to connect.
For example:
At work we have several Wi-Fi SSID being broadcast from Cisco APs. The only one we can use with the Apple TV is the one that uses a WEP since the others are either setup to be hidden, require web page authentication, or have a login requirement from employees. Essentially, what I believe the issue is that the Apple TV periodically broadcasts a message to other iOS devices that support Mirroring. When the Apple TV does not get a response from a device it goes into a dormant mode and requires either a command from the remote control or a reboot. This has been tested with both the power management enabled and not enabled with the same results.
As for when I come home, the Apple TV3 has not seen the device in some time and therefore is not broadcasting it's location information. A simple click of the circle or menu keys on the remote will give it the command to start broadcasting again and allow the iPad3 to see the Apple TV. When trying to Home Share the computer can not play (iTunes 11, Win8RTM) until the Apple TV is awoken then it will show up for mirroing.
This may or may not assist you but, it hopefully explains how the issue may be happening.

Lion Ichat client issues with logging into SL Ichat server

We run the iChat server on our OD master running 10.6.8. We have about 250 users and it's working great for everyone on Leopard or SL (the majority of our users).
We just started upgrading people to Lion, as well as getting some new lion machines. The people who are on Lion Pre-Configured machines seem ok, but the people who we upgrade are having issues with logging into it. Sometimes it will work just fine, and other times they just can't log in. They get the ~ symbol by their status and can't connect to the server.
The only fix seems to be trashing their prefs AND rebooting, just trashing them or just rebooting don't seem to be enough to fix this. Anyone seen or have a better fix for this? It has happened more than once for the same user.

Same problem here [https://discussions.apple.com/message/23114338#23114338].
Were you ever able to troubleshoot or fix this? File a bug report?

Issues with both iChat and AIM

Recently I have been having issues with both iChat and AIM. I was hoping someone here could shed some light on what the problem may be.
AIM allows me to log-in and chat with people. However, if I close an IM window or Buddy Info window, the AIM program will quit and the "Unexpectedly Quit" notice will pop up.
In regards to iChat, I did a clean install of iChat using the Tiger install disk. However, when I launch iChat and go through the initial setup it freezes up and I get the spinning rainbow and have no choice but to do a force quit.
Any ideas as to what the problem may be?

Hi
Seeing you re-installed iChat you will need to run the 10.4.10combo http://www.apple.com/downloads/macosx/apple/macosx_updates/macosx10410comboupdat eppc.html to bring iChat back upto date.
Tony

How do i use my apple id with ichat?

how do i use my apple id with ichat?

Hi,
Only @Mac.com and MobileMe Apple IDs are valid AIM names as well (And the Passwords need to be 16 characters of Less - AIM end Issue).
If you have any other form of Apple ID then you will need to register for either an @mac.com name or create an AIM one.
NOTE The @Mac.com Registration requires you link an active Email to the @Mac.com name.
THIS CANNOT BE an Email address you have used for an Apple ID already.
The AIM Registration asks for Email address for Security and Password Recovery and is not Hard Linked in the same way (you could use the same email to set up multiple accounts/Screen Names)
To state things another way:-
A MobileMe ID is an Email address.
It is an Apple ID and will work in those places it is supposed to, iTunes, Apple Support Communities (with Alias set up), Face Time (With Registration) Apple On-Line Store, Mac App Store.
It is a Vlaid AIM NAme as well (If the password is kept to 16 characters or less).
@mac.com names are Apple IDs with the same access as above.
It is a Valid AIM Screen Name.
If it was registered before MobileMe started it maybe linked to a Current MobileMe account as a valid Email.
A Current Registration is purposely for iChat use and Requires a Non Apple current Email that is NOT linked to any other Apple ID
Any other name or Email used to create an Apple ID is not an Email with/through Apple.
It is NOT a valid AIM screen Name.
It is only an Apple ID that allows access to the places listed above.
If it is an email this cannot be used to Register with @mac.com
I hope this is clear.
8:18 PM Saturday; July 2, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb( 10.6.8)
 Mac OS X (10.6.7),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Problem with iChat changing my custom away message after 30 minutes

Lately, I've been having a big problem with iChat changing any custom away message that I put up to "Away" after 30 minutes or so. Is there anything I can do to make it stop? Another issue I'm having is that sometimes when people on my buddy list change their away message, it doesn't show up on iChat unless I go offline and then sign back on. Any idea why it's doing that, and what I can do to get it to stop?
Thanks.
- Danielle
G3 iMac Mac OS X (10.3.9)

Hi ienjoyanime,
Go to the General Section of iChat Preferences.
Does it say you are set to Go to Away when you log off/QUit iChat ?
is the computer going to Sleep at this point ?
10:59 PM Saturday; April 1, 2006

Not able to start any outside contact with iChat : please help !

Hello there,
I will try to cut my long story short : I am from Belgium and presently in Kosovo for a several months mission over there. I was really looking forward to use Apple iChat to stay in contact with my family and kids back home .... but it's not working !
I know there are other solutions eventually but anyway I'd like to understand what's the problem with iChat.
I came first with my Powerbook G4 1,5 Ghz + 1,2 Gb RAM + IceCam + OS 10.4 and "old" iChat on it : not working at all : it would keep saying "not enough bandwidth" for every sort of connection attempts (video, audio only) only text chat was working. I had read that there were lots of problems with this version, so I purchased LEOPARD to have the newest version available and upgraded my internet connection here in Kosovo to a 8 Mbps one !
Unfortunately I crashed my computer with the upgrade process ... anyway, the "advantage" is that I start now from a "clean" copy of Leopard and iChat .... but it isn't working neither ?
Now the message is slightly different though.
You see it's "trying" to get through (takes a little more time to issue the error message ....?) and it states now "connection closed because didn't get any answer for 10 seconds" (I translate the message because my system is in french in fact).
I have copied the details of the error message but can you tell me which part is important, not to paste 3 pages of unuseful text to this post maybe ?
It would be very kind of you if you could help me figure this out because I cannot think of a reason why "we" shouldn't get this to work, right ?
Furthermore, it would help a poor Mac user to stay in touch with his family "back home" !
Thanks in advance.

This is a "paste" of one of the error logs : they basically all say the same thing I guess.
If needed (following a suggestion for example) I could try to come in contact with the support helpline of the company (although it's Kosovo ....) to try to "fix" or answer any technical question you should have without any other mean for an answer than "ask" ....
By the way, my wife "at the other side" in Belgium is behind my PowerMac G5 dualcore with same configuration (Leopard, latest iChat etc.).
Here is the abstract :
Date/Time: 2007-11-11 15:18:03.200 +0100
OS Version: 10.5 (Build 9A581)
Report Version: 4
iChat Connection Log:
2007-11-11 15:17:32 +0100: AVChat started with ID 791289891.
2007-11-11 15:17:32 +0100: messagepads1: State change from AVChatNoState to AVChatStateWaiting.
2007-11-11 15:17:33 +0100: 0x72b4a60: State change from AVChatNoState to AVChatStateInvited.
2007-11-11 15:17:44 +0100: 0x72b4a60: State change from AVChatStateInvited to AVChatStateConnecting.
2007-11-11 15:17:44 +0100: messagepads1: State change from AVChatStateWaiting to AVChatStateConnecting.
2007-11-11 15:17:49 +0100: 0x72b4a60: State change from AVChatStateConnecting to AVChatStateConnected.
2007-11-11 15:17:49 +0100: messagepads1: State change from AVChatStateConnecting to AVChatStateConnected.
2007-11-11 15:17:59 +0100: 0x72b4a60: State change from AVChatStateConnected to AVChatStateEnded.
2007-11-11 15:17:59 +0100: 0x72b4a60: Error -20 (No data has been received for the last 10 seconds.)
2007-11-11 15:17:59 +0100: messagepads1: State change from AVChatStateConnected to AVChatStateEnded.
2007-11-11 15:17:59 +0100: messagepads1: Error -20 (No data has been received for the last 10 seconds.)
Video Conference Error Report:
17.468060 @VCU/streamer/RTPTransport.c:2301 type=4 (80010017/0)
[Bandwidth Detection]
[Timeout after a retry - got an ACK]
Video Conference Support Report:
1.737558 @Video Conference/VCInitiateConference.m:1582 type=2 (00000000/0)
[Connection Data for call id: 1 returns 1
12.481176 @Video Conference/VCInitiateConference.m:1597 type=2 (00000000/0)
[Prepare Connection With Remote Data - remote VCConnectionData: 1, local VCConnectionData: 1
12.484009 @Video Conference/VCInitiateConference.m:1701 type=2 (00000000/0)
[Initiate Conference To User: u0 with Remote VCConnectionData: 1 with Local Connection Data: 1 conferenceSettings: 1]
13.281037 @SIP/Transport.c:2353 type=1 (00000000/0)
[INVITE sip:user@rip:16402 SIP/2.0
Via: SIP/2.0/UDP sip:16402;branch=z9hG4bK21e89c2f2d559eae
Max-Forwards: 70
To: "u0" <sip:user@rip:16402>
From: "0" <sip:user@lip:16402>;tag=1327000398
Call-ID: df57767e-9060-11dc-a621-ce7b0d374012@lip
CSeq: 1 INVITE
Contact: <sip:user@sip:16402>;isfocus
User-Agent: Viceroy 1.3
Content-Type: application/sdp
Content-Length: 446
v=0
o=Doch 0 0 IN IP4 sip
s=0
c=IN IP4 sip
b=AS:2147483647
t=0 0
a=hwi:70:1:1499
a=iChatEncryption:NO
a=bandwidthDetection:YES
m=audio 16402 RTP/AVP 12 3 0
a=rtcp:16402
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:1816032462
m=video 16402 RTP/AVP 34
a=rtcp:16402
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 20:352:288
a=framerate:20
a=RTCP:AUDIO 16402 VIDEO 16402
a=rtpID:3212172719
13.387879 @SIP/Transport.c:347 type=2 (00000000/0)
[SIP/2.0 100 Trying
Via: SIP/2.0/UDP sip:16402;branch=z9hG4bK21e89c2f2d559eae
To: "u0" <sip:user@rip:16402>
From: "0" <sip:user@lip:16402>;tag=1327000398
Call-ID: df57767e-9060-11dc-a621-ce7b0d374012@lip
CSeq: 1 INVITE
User-Agent: Viceroy 1.3
Content-Length: 0
13.397252 @SIP/Transport.c:347 type=2 (00000000/0)
[SIP/2.0 180 Ringing
Via: SIP/2.0/UDP sip:16402;branch=z9hG4bK21e89c2f2d559eae
To: "u0" <sip:user@rip:16402>;tag=787369386
From: "0" <sip:user@lip:16402>;tag=1327000398
Call-ID: df57767e-9060-11dc-a621-ce7b0d374012@lip
CSeq: 1 INVITE
Contact: <sip:[email protected]:46526>
User-Agent: Viceroy 1.3
Content-Length: 0
13.425030 @SIP/Transport.c:347 type=2 (00000000/0)
[SIP/2.0 200 OK
Via: SIP/2.0/UDP sip:16402;branch=z9hG4bK21e89c2f2d559eae
To: "u0" <sip:user@rip:16402>;tag=787369386
From: "0" <sip:user@lip:16402>;tag=1327000398
Call-ID: df57767e-9060-11dc-a621-ce7b0d374012@lip
CSeq: 1 INVITE
Contact: <sip:[email protected]:46526>
User-Agent: Viceroy 1.3
Content-Type: application/sdp
Content-Length: 399
[v=0
o=Doch 0 0 IN IP4 91.176.145.66
s=0
c=IN IP4 91.176.145.66
b=AS:2147483647
t=0 0
a=hwi:34:2:2000
a=bandwidthDetection:YES
a=iChatEncryption:NO
m=audio 46526 RTP/AVP 12
a=rtcp:16402
a=rtpID:3159716094
m=video 46526 RTP/AVP 34
a=rtcp:16402
a=RTCP:AUDIO 16402 VIDEO 16402
a=rtpmap:34 h263/90000
a=fmtp:34 imagesize 1 rules 20:352:288
a=framerate:20
a=rtpID:1230032498
13.425924 @SIP/Transport.c:2353 type=1 (00000000/0)
[ACK sip:user@rip:16402 SIP/2.0
Via: SIP/2.0/UDP sip:16402;branch=z9hG4bK0537bca55c4fa09a
Max-Forwards: 70
To: "u0" <sip:user@rip:16402>;tag=787369386
From: "0" <sip:user@lip:16402>;tag=1327000398
Call-ID: df57767e-9060-11dc-a621-ce7b0d374012@lip
CSeq: 1 ACK
User-Agent: Viceroy 1.3
Content-Length: 0
13.750272 @:0 type=1 (00000000/0)
[Bandwidth Detection]
[Received the first BWD packet from 91.176.145.66:46526]
14.062259 @:0 type=1 (00000000/0)
[Bandwidth Detection]
[Avg=100803.14, NSDev=7.22%]
Video Conference User Report:
0.000000 @:0 type=5 (00000000/16402)
[Local SIP port]
0.000094 @:0 type=5 (00000000/16402)
[Local SIP port]
17.470041 @:0 type=5 (80010017/60)
[Detected bandwidth (kbits/s): 0 up, 0 down. (80010017)
17.489756 @Video Conference/VideoConferenceMultiController.m:1957 type=5 (00000000/0)
[Start Conference With UserID: u0]
[]

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