Issue with MacBook Pro top cover

The top cover of my MBP; brought in Sept 2012, flips open when kept in a verticla position. Like when you place it in a laptop bag. The local Apple service center was not of much help. Have attached a snap of the MBP in the vertical position showing the top cover flip open. Can someone be of some help

We do not have an Apple Store near our place (Bangalore; India). We only have retail outlets of Apple which provides both sales and service. My visit to one of these places did not help as the service engineer did not acknowledge this as an out of specification.
Following this i wrote to Apple support, with a whole lot of videos and photos of the problems faced. Did not yield any concrete solutions. To me it appears to be a failure of the magnetic "lock" which holds the top cover in place. Pretty frustrating. Hope somone would help we resolve this issue.

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Blue tooth issues with macbook pro late 2011

I purchased the new beats pill and havinng issues with connectivity with macbook pro. My Iphone works well. Any suggestions

I have a similar issue. Have you had any luck with a fix, yet? I have a Samsung sound bar, and my Ipad and Iphone both connect with no issues. The playback is uninterrupted with fine sound quality. My 2011 13" Macbook Pro connects, however playback often sounds like a scratched CD. Last year I called both, Samsung and Apple, and when all was said and done it was recommended that I bring the then brand new sound bar and my Macbook to an Apple Store. Any suggestions I are appreciated.

Issue with MacBook Pro (mid 2009) wifi multiple AP signal 'confusion'

I'll try to explain this as best I can, not being an expert in networking!
I recently upgraded my router from a Linksys WRT160N to an Airport Extreme, in the hope that it would do a better job of broadcasting a stronger wifi signal throughout my house. Whilst it is improved, it's still no good enough for streaming to my iPad 2 where I want in the house. Reading around on the web I discovered that I should be able to use the Linksys as an AP to extend the effective range of my wifi network, as long as it is hardwired into the base station via Ethernet (no WDS support on the Linksys model).
So, I managed to get this all up and running, disabling the dchp on the Linksys, fixed ip allocation etc and using the same SSID and passwords etc. All is well with the iPhone and iPad2 access - they just automatically switch to the strongest signal no problem when I move around the house. Cool.
The issue lies with the MBP - I have a favoured spot in the house where both the broadcast signal from the AEBS and Linksys are very strong, and the MBP gets all confused. opening up the lid from standby it searches for the wifi (bar moving up and down the signal indicator) and then just has an exclamation mark. I try to manually select the SSID but no dice. I have to switch the MBP adaptor off and on, rescan avail networks, and lo and behold two versions of my SSID are shown. Select one and then it connects. However, I have to go through this whole exercise every time I pull the MBP out of standby, which is very irritating.
I do have a workaround - if I name the SSID on the Linksys something different, the problem goes away. However, i effecktively now have 2 wireless networks & I then have to manually switch between the two SSID's to get the strongest signal depending where I am in the house. It's suffices for now but not ideal.
What I don't get is why is it only the MBP affected & the iPhone & iPad 2 are fine? Is this anything to do with the 2.4 ghz & 5 ghz being broadcast by the AEBS getting all mixed up with just the 2.4 ghz being broadcast from the Linksys??? Both 2.4 & 5 ghz are broadcasting the same SSID.
Any help appreciated.

OK - fixed this now. By setting the 5 Ghz channel on the AEBS to a different SSID and putting this to the top of my priority WIFI connections on the MacBook Pro then it ignores the conflict between the 2.4 Ghz networks being broadcast by the Linksys & AEBS. No more hanging connection when I resume the MBP

Issues with Macbook Pro display.

Hi. Recently, I haven't been having too much luck with Apple products. It started with my Macbook pro Core 2 duo 2.16. It had screen issues, leading to the screen being replaced (replacement screen contained several dead pixels), alongside a logic board, video card, and sound board replacement over the short life of the computer. Apple recently replaced it with a new 2.4 GHz Macbook Pro.
When I first turned it on, only 3 bottom pads made contact with my desk at all, causing the computer to become lob-sided. I brought it to the Apple store and they brought it to their back room to fix it (I am not sure about what they did to it though). The fix was mostly successful and brought the computer "within spec"... Shortly after the fix, I got home and my monitor started acting up by displaying black vertical bars along my screen. The left side of my screen was also disconnected from the aluminum frame; both issues can be seen at http://gallery.mac.com/eliete#100037 . The odd thing is that the issue only comes up every other time I use the computer, and closing-opening the clamshell usually cures the problem temporarily. I discovered that whenever I take a picture in Photo-booth, the screen flash aggravates the problem, making the issue very obvious, and obtrusive.
I do a lot of photography work with Aperture 2 and Photoshop Elements 6, and performance wise, the computer is fantastic, but what good is a fast computer with an awful screen? I do not want to switch back to the PC platform because the Mac OS is just that much better, and I rely on this computer for many everyday tasks. What do you think I should do? - I would rather not have the screen replaced due to the possibility of dead pixels (VERY irritating when editing photos), but it looks like that may be the only option. Do you think that I should wait until the WWDC to see what update the MBP will see, incase they replace my computer a second time? Thank You in advance.

First thing I'd to is take it to the Apple Store, you can talk with them about this. I'm sorry you have been having so much trouble, while Macs are good in general there are some lemons. I bought my current MacBook Pro in August. Within a few weeks of buying it, there were a handful of dead pixels on the display as well as a couple of pale spots (bruises that the Apple store said was my fault). I got the display (the entire top 1/2...display, iSight, etc.) replaced over Labor Day weekend and haven't had a dead pixel or blemish since then. If you wait until WWDC, there are two things to consider: 1) you will have the problem for a few more weeks, and 2) replacements may be refurbished laptops and not necessarily a new laptop. Why bother? If I were you, I'd take it in ASAP and see what options I'm given. If the screen is repaired and dead pixels arise, the screen can be replaced again. What's worse, the possibility of dead pixels, or putting up with the bad display for another month (or two...Apple has a history of introducing things at MacWorld and WWDC that aren't available until the following month)? Hope I helped.
-AHeneen

Issues with MacBook Pro and ACD 30"

Does anyone else have a 30" ACD hooked up to their MacBook Pro yet? My 30" is having some issues with my new MacBook 2.0ghz and I would like to see if I am the only one.
#1) I am getting horizontal white lines flickering every minute or so. This does not happen on my 17" PB G4 1.67. This is more distracting than the "dancing pixel" problem.
#2) The bottom of the reflection of the album art in FrontRow is distorted when I use the 30" as the main monitor. I posted a photo here: http://members.cox.net/5337/fr.jpg - the "distortion" changes everytime I change song and it different everytime. It occurs on all the album work.
PB G4 1.67 - 17 Mac OS X (10.4)

I think you were responding to Bob Smith, but regardless, I found the same information.
One thing I've noticed, and mind you, I don't have my MBP yet, so I'm working from photo's, but I am bothered by the DVI connector being so "exposed". I would have somehow put a sliding cover on it, or at least one of the plastic end caps. I know, I will most likely never use my MBP on an external display, HOWEVER, I don't like the idea that all sorts of gunk and stuff can easily get jamed into that big ole connector!
I think an air can or a fine photo brush should be part of your "kit". Just my opinion...
Bob

Issue with MacBook Pro (Not Charging)

I'm not extremely computer savvy with Macs, so bear with me when you give instructions.
I've had this 15'' MacBook Pro since 2010 for when I entered college. I've been using it since this year. Up until the last week my charger has been not charging very well. The ports are clean and well managed, no prongs or pieces have been worn away; physically the notebook and charger have been kept well since I received it.
This problem started copping up last week. When I attach it to the MacBook Pro the LED light does not come on and the info spot on the top tells me (Not Charging) and even after receiving the low battery warning and plugged in it still tells me that there is no charge and will drain itself despite being plugged in.
Now if I power down the notebook it charges as usual. No issues.
As far as I remember this was NEVER an issue. For the past two years I remember sitting on my dorm bed many a time and when the warning came up I would go get the charger and plug it in and let it charge as I continued to work. It would charge and have no problems with the notebook being run at the same time as the charging.
As I type it is plugged in and seems to have a delay in deciding to charge. I received the warning and plugged it in, it took about 10 minutes until it started deciding to charge with a orange light.
This computer has a healthy charging basis; I oftern drain it completely and let it recharge fully without any interuptions while it is off.
Now it seems as if running it and charging it simultaneously has become a problem often. Why is this?
Thanks.

You may need a new battery. Draining the battery all the way to zero is not good for the battery. It will shorten its life span.
Take it to an Apple Genius Bar and have it checked out.

Macbook Pro Top cover has shifted positions

Hi there,
I was using my Macbook pro earlier today, my sister was angry and she threw her computer down on my bed, part of it hit my computer's screen, and I just noticed that my computer won't sit flat on a table (top left part is heavier now), this is because the impact caused the whole cover to shift slightly. This looks ugly and affects usage as my computer rocks up and down as I type. I am aware this will cost money to fix (I'm sure its just as easy as disassembling and reassembling), but I was wondering if anyone knew if I could do something myself to save some money, I have no experience with assembling or manipulating computers.
Below I have some images of the damage
http://img195.imageshack.us/i/img0025h.jpg/
http://img694.imageshack.us/i/img0023u.jpg/
The first image shows how the screen is not level when the lid is closed, and the second shows how the right part of my computer is fine, while the left is unbalanced.
I appreciate whatever help I can get, thanks again
-Gianpy

Thanks for responding, there are no Apple repair centers here in South America...
There are plenty of Apple-authorized service providers in South America:
http://alacservice.apple.com/service/en/

Issue with MacBook Pro charger?

Hello,
I bought my MacBook Pro 15" in October 2009. I hardly ever take it out of my place. Senior Apple adviser told me, that the battery in my computer is factory calibrated, so bassically I treat my laptop as iMac. It's connected to the charger all the time. When I'm done using it, I either put it to sleep or shut it down. Two days ago I noticed: (Not Charging) by the icon of the battery. Apparently the charger stopped charging. It's MagSafe charger with T style connector. From what I've been reading in disscussion forum regarding charger issues, it looks like perhaps this charger needs to be replaced.
But the interesting part is, that the green led on the connector holds steady since (Not Charging) appeared two days ago, and also, the battery power dropped only to 94% and holds steady as well.
So this makes me wonder, is there something wrong with the charger, or is it something else?
My computer knowhow is limited, so any information or tip will be appreciated.
Thanks

http://support.apple.com/kb/TS1713
You can try resetting the SMC http://support.apple.com/kb/ht3964

After several repairs, still having heating issue with MacBook Pro (mid '09)

EDIT: this post got removed the first time for not being constructive enough. I've now edited the post.
This is going to be a lengthy post, so bear with me.
2 months ago, I suddenly noticed my MacBook Pro (medio 2009, 15", 4GB RAM, GeForce 9400M) heating up a lot harder than usual. I'm familiar with the heating issues these laptops have, but this wasn't normal. Looking at iStat Pro, I saw my fans almost taking off like an airplane at 5700 rpm, while watching only a livestream on my browser. I know Shockwave Flash takes up quite a chunk of your CPU, but I had never encountered this problem beforehand.
The biggest problem wasn't just the heat or the fans, but the fact that my computer also started reacting rather slowly. Sometimes I'd even get beachballed, or the whole browser stopped responding for half a minute...
So I tried to see if gaming was still an option. Of course not. I had been playing League of Legends for several months without any issues. Whilst playing, I'd kick up my fans manually to about 4000 rpm, and they'd stay there throughout the whole game. Now, when I start up the game, it plays smoothly for the first 2 minutes. After the temperatures rise to a critical level, the fans start spinning up to 5700 rpm, and the whole game plays like a powerpoint presentation.
On a sidenote: it sort of 'lags' every 1-2 seconds, and sometimes, after a long period, the game acts somewhat normal again (20 mins). This game uses wine to run, which isn't the most optimal way. So I tried playing Team Fortress 2, too. Probably even worse results! (but again noticeable 1-2 second interval lags)
Before anyone starts screaming: "Don't use your Mac for gaming!" etc., I wish to point out that these two games had been running perfectly for the past few months/years. Something's definitely wrong.
After looking for some solutions myself, I decided to go to an authorized Apple Service in my city. A few days later, they told me my logic board was broken, and I had to pay almost 700 euros ($ 900-1000) to replace it. So I did. I got it back, but it wasn't fixed. Brought it back in. Got it back a week later: "Your new logic board we got from Apple was already broken, but we hadn't noticed. We put a new one in it. It's fixed." Again, same problem.
We're almost 2 months later and 700 euros poorer, still no result. I've brought it in about 6-7 times now, here's a list of what they've tried so far:
- In total 3 new logic boards
- New MagSafe (because they discovered it was giving too much power too my laptop)
- Fresh re-install
- Replaced RAM
- Checked fans etc. (they do this by default)
- A few tests which proved that it was repaired (but I have my doubts with these tests...)
They told me now that it's fixed, and they basically won't look into it anymore. I must contact Apple myself, if I wasn't satisfied. The tests they performed showed no signs of heating issues. (One of the tests was playing 4 1080p movies at the same time. When I watch a 1080p movie on Youtube, my laptop is taking off like a plane) They ran a stress test all night long, showing no temperatures above 98°C. I got it up to 105°C in a few minutes according to iStat Pro.
They advised me to install Mountain Lion, which would make the issues with "high-performance sites" go away. I haven't seen much improvement, though.
This whole experience has been quite frustrating, especially now that I'm gonna need my laptop for University again. Isn't there anything I can do? I've paid almost 700 euros and missed my laptop for 2 months, without any results.
I've got more information regarding the issues if needed, ask away. I'm getting desperate.
I've been browsing around the support communites, and found that a lot of people are having issues since they upgraded to OS X Lion. Could this be the case? Should I try downgrading to Snow Leopard?
I've also found a few topics on refreshing the cooling pasta on the heatsink. Would they have noticed any problems with this after replacing the Logic Board several times? Or should I check it myself? I'm not too keen on opening up my laptop myself...
Nick.

Thought of buying Parallels? Fusion?
Might want to see if this gets moved to the MacBook Pro forum.
I'd think Windows 8.1 is smart enough (what I use 90% time since the Dev Preview came out couple yrs ago it seems like) to find the driver.

Resolution issue with macbook pro 13 (late 2013) and dell u2711

I have a Dell U2711 (native resolution 2560x1440) that I use without issue with a macbook pro late 2007 (running 10.10.x), various iMacs and Macbook air 2011 running 10.10. When I say without issue, the display works at its native resolution.
Last week we got a MacBook Pro 13in, late 2013 model.
If I connect this macbook via either thunderbolt connection to the u2711 using either DVI port on the dell, the maximum resolution that I can use is 1920x1080. I am using apple mini displayport to DVI adaptors (I have tried 2 different ones and 2 different DVI cables, with no improvement). Clicking option + scaled in sys prefs does not give the native resolution as an option.
However, I just discovered that if I use a DVI to HDMI adaptor and I connect the macbook to the display I get the full native resolution without issue (2560x1440).
I have zapped the pram, powered down the display etc etc etc and it made no difference.
I would prefer to use the mini DIsplayPort to DVI adaptor rather than HDMI, any suggestions appreciated.
TIA.

Reset PRAM. http://support.apple.com/kb/PH18761
Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
Start up in Safe Mode. http://support.apple.com/en-us/HT1564
Best.

Networking issues with MacBook Pro

I have tried to find this issue on line and in the forums and couldn't I have seen many people have similar issues using VPN connections or Citrix but nothing what I am seeing. I have 3 MacBook Pros that connect fine to our company network. They have the DNS settings from our DHCP server and I can see their leases and everything. We can connect to network drives however we can't connect any of them to the company's intranet sites. If we type in http://companysite and hit enter both Safari and Firefox come back stating that they can't find the server companysite. Not sure why it is looking for a server by the name of companysite when our DNS servers point to the servers that are hosting the sites.
If I type in the IP address of any company site then it works however using the name doesn't. So it sounds like an issue with DNS but again the DNS servers are in the network settings and Windows machines have no issues with using the http://companysite instead of using http://IP Address. Any assistance would be appreciated.

OK, figured out that if I added my company's domain to the search domain list in Network Settings this would allow the MacBook to use http://companysite instead of the IP Address. However now I need to figure out the authentication issue. We use the end user's network credentials for access to the company intranet sites. Using http://companysite I get access denied. Using the IP address allows the end user to enter in their network credentials.

Sleep Issues with Macbook Pro

Hi all,
When I wake my laptop (15" Spring 2011 Macbook Pro) while it's connected to a power source, I see the screen for a split second before it goes black. Nothing I do will make the screen come back until I disconnect the power source, at which point the screen gets bright again.
However, what's interesting is that while the screen is black, the computer still gets input from the keyboard because I can see things that I've typed in the password field.
Is there any way to fix this?
Thanks in advance!

Reset SMC.
Many power related issues can be resolved by resetting SMC.
http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
Best.

2 issues with MacBook Pro Retina - Fan randomly speeds up and USB3.0 Issues

So I just purchased a brand new MacBook Pro Retina 15" 2.40GHz.
Randomly, when nothing but finder is open, the fans will spin at full speed.
I have opened every application on the machine including serato, ableton, photoshop, VLC playing a 1080P movie, iTunes playing music and youtube playing videos in 2 tabs - and the fans do not spin as fast at it does when nothing is open or running (confirmed with activity monitor too).
Secondly, once I eject a USB3.0 drive from the machine, I have to reboot the system before the drive can be mounted, or even recognized at all by the computer. (it does not even show up in disk utility till the reboot). this happens with 2 seperate USB3.0 external hard drives that work fine on other rMBPs. This happens with both usb ports too.
I have reset SMC, PRAM, ran all Apple updates as well as reinstalled the operating system (as well as booted from a known good system in target disk mode).
Please help

There are a few threads reporting the fan issues you are dealing with which you might want to look at. I have now experianced it with four brand new 2013 rMBP.
Threads reagarding fan issues:
https://discussions.apple.com/thread/4735947?tstart=0
https://discussions.apple.com/thread/4744182?tstart=0

Input issues with macbook pro

Hi all,
I have a new MacBook Pro and it has an issue that i can't seem to sort.
Intermittently using any input device (Touch Mouse, Track Pad) i cannot click on some icons, or tabs, or buttons.
I have applied all updates and am now on Lion with no effect. I have also ensured that my left clicking does not have two fingers on the input device etc.
It happens in Chrome, Safari, Firefox, and finder......
Any ideas???????
Many thanks
John

Well, if you are on the road you could try to do this:
1. boot with the Alt key pressed
2. select the recovery drive
3. reinstall Lion
Hope you left a backup at home!
Good luck...

Display issues with MacBook Pro

When I connect my MacBook Pro to my Promethean Board it automatically resizes my screen so that it is very large. I can't access all of my menu at the top of my screen and my icons are huge. If I got into the Display settings it is set on 1280x800 with a Refresh Rate of 60 hertz. When I try a different size it doesn't change. How can I change the display while my Promethean board is connected?

First thing I'd to is take it to the Apple Store, you can talk with them about this. I'm sorry you have been having so much trouble, while Macs are good in general there are some lemons. I bought my current MacBook Pro in August. Within a few weeks of buying it, there were a handful of dead pixels on the display as well as a couple of pale spots (bruises that the Apple store said was my fault). I got the display (the entire top 1/2...display, iSight, etc.) replaced over Labor Day weekend and haven't had a dead pixel or blemish since then. If you wait until WWDC, there are two things to consider: 1) you will have the problem for a few more weeks, and 2) replacements may be refurbished laptops and not necessarily a new laptop. Why bother? If I were you, I'd take it in ASAP and see what options I'm given. If the screen is repaired and dead pixels arise, the screen can be replaced again. What's worse, the possibility of dead pixels, or putting up with the bad display for another month (or two...Apple has a history of introducing things at MacWorld and WWDC that aren't available until the following month)? Hope I helped.
-AHeneen

Issue with MacBook Pro top cover

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