Issue with member move, change or delete from Planning web application

Hi
We need to make some basic editing (move, change or delete) of level 0 members of the cost center dimension from Planning web application instead of from essbase database outline. But everytime, we tried from the web Admininstration/Dimension drill down and did a Cut or Delete of a base member, the screen either becomes blank or hangs. And we would have to stop and restart the Planning web application server to bring it back.
Is this a bug or is there something we missed? We are using Planning 4.0.1 and essbase 7.1.1. Any advice on workaround is greatly appreciated. Thanks.

Hi,
Have you tried running the planning server in the foreground from the start menu and check the output to see if there are any issues.
Also it might be worth trying to increase the java heap size, maybe you have a complex hierarchy and this is causing the heap size to max out.
Have you tried using another method to make changes to the hierarchy such as HAL ?
Cheers
John

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import javax.mail.*;
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import java.io.*;
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import java.io.FileInputStream;
import java.io.IOException;
import java.io.InputStream;
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import java.net.Socket;
import java.security.KeyStore;
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