Issue with N step BADi

Hi,
We are on SRM_SERVER 550.
We have implemented n step badi for approval of SC.
After SC is created, we see an error in the WF log in the step for task TS10008126. The error is shown in the step history and its "EVALUATE_AGENT_VIA_EXPRESSION Result of agent resolution does not agree with agents of task"
When I try to see in OOCU as to what are the agent assignments for the task, it shows me an empty list in OOCU.
Is there some basis steps for WF missing?
Regards,
Srivatsan

Hi Srivatsan,
Check the agent assignment of the task. Go to transaction PFTC, select Standard task as task type and give in the number of the task (10008126). Then press change. In the next screen go to Additional data in the menu and select Agent assignment -> Maintain. Then select Approval of shopping cart and click on the attributes button. In the pop-up select General task. And that is it. Depending on the system settings you can transport this or you will need to do it at every system / client.
Regards,
Martin

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Windows Vista and Windows 7
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Hi-
Looked thru the thread related to my questions and found nothing that applies yet.
Example:
http://social.technet.microsoft.com/Forums/en-US/4e4472b9-8e6f-4fdc-a287-1cc8c0f6de09/windows-2008-r2-backup-fails-with-event-521-error-code-2155348001?forum=windowsbackup
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Backup - OS error - system image:
External disk - USB
Mon - Fri @ 6PM.
Windows SystemState
OS(C:)
Last backup failure...
Start time: 8/11/2014 6:01:32 PM
End time: 8/12/2014 4:51:29 AM
Duration: 10:49:56.4414784
[Critical error WINIMAGE_UNABLE_VSS] Unable to create VSS snapshot
- Additional information: Refer to the log for more details
- Troubleshooting link:
http://kb.backupassist.com/errormap.php?BA2512
The backup operation stopped before completing.
Detailed error: ERROR - The shared restore point operation failed with error (0x81000101)
The creation of a shadow copy has timed out. Try this operation again.
Log of files successfully backed up:
C:\Windows\Logs\WindowsServerBackup\Backup-12-08-2014_04-41-00.log
Log of files for which backup failed:
C:\Windows\Logs\WindowsServerBackup\Backup_Error-12-08-2014_04-41-00.log
NOTE:
The errors logs are not there?
Windows Backup timed-out before the shared protection point was created.
ERROR - The shared restore point operation failed with error (0x81000101)
The creation of a shadow copy has timed out. Try this operation again.
Event Viewer Log:
Sequence of Events...
1.
The Block Level Backup Engine service has successfully started.
2.
Backup operation that started...
Log Name:      Application
Source:        Microsoft-Windows-Backup
Date:          8/12/2014 4:51:06 AM
Event ID:      521
Task Category: None
Level:         Error
Keywords:
User:          SYSTEM
Computer:      mdnfile.Auxiant.local
Description:
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Volume Shadow Copy Service operation to create a shadow copy of the volumes being backed up failed
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3.
OS Job failed with errors...( Backup Assist is 3rd party backup - wrapper round Wbadmin/Win Backup)
Log Name:      Application
Source:        BackupAssist
Date:          8/12/2014 4:51:51 AM
Event ID:      5634
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      mdnfile.Auxiant.local
Description:
Backup job OS backup failed with errors.
Critical error: Unable to create VSS snapshot
Destination: External disk
Start time: 8/11/2014 6:01:32 PM
End time: 8/12/2014 4:51:29 AM
Duration: 10:49:56.4414784
Destination: External disk
Start time: 8/11/2014 6:01:32 PM
End time: 8/12/2014 4:51:29 AM
Duration: 10:49:56.4414784
4.
Backup Assist reports via Win backup - Snapshot in progress
Log Name:      Application
Source:        BackupAssist
Date:          8/12/2014 4:52:20 AM
Event ID:      5634
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      mdnfile.Auxiant.local
Description:
Backup job Data backup failed with errors.
Ultra critical error: Volume Shadow Copy Error 0x80042316 - snapshot set in progress
Destination: Local directory
Start time: 8/12/2014 4:52:10 AM
End time: 8/12/2014 4:52:12 AM
Duration: 00:00:02.7300000
5.
The Block Level Backup Engine service has stopped.
6.
Later...we tried manually stopping VSS and SWPRV services - only VSS had the issue.
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C:\>sc stop swprv
SERVICE_NAME: swprv
        TYPE               : 10 WIN32_OWN_PROCESS
        STATE              : 3 STOP_PENDING
                                (STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
        WIN32_EXIT_CODE    : 0 (0x0)
        SERVICE_EXIT_CODE : 0 (0x0)
        CHECKPOINT         : 0x0
        WAIT_HINT          : 0x0
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SERVICE_NAME: swprv
        TYPE               : 10 WIN32_OWN_PROCESS
        STATE              : 1 STOPPED
        WIN32_EXIT_CODE    : 0 (0x0)
        SERVICE_EXIT_CODE : 0 (0x0)
        CHECKPOINT         : 0x0
        WAIT_HINT          : 0x0
C:\>sc query wbengine
SERVICE_NAME: wbengine
        TYPE               : 10 WIN32_OWN_PROCESS
        STATE              : 1 STOPPED
        WIN32_EXIT_CODE    : 0 (0x0)
        SERVICE_EXIT_CODE : 0 (0x0)
        CHECKPOINT         : 0x0
        WAIT_HINT          : 0x0
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SERVICE_NAME: vss
        TYPE               : 10 WIN32_OWN_PROCESS
        STATE              : 3 STOP_PENDING
                                (STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
        WIN32_EXIT_CODE    : 0 (0x0)
        SERVICE_EXIT_CODE : 0 (0x0)
        CHECKPOINT         : 0x0
        WAIT_HINT          : 0x0
C:\>sc stop vss
[SC] ControlService FAILED 1061:
The service cannot accept control messages at this time.
Log Name:      Application
Source:        VSS
Date:          8/12/2014 9:20:33 AM
Event ID:      8225
Task Category: None
Level:         Information
Keywords:      Classic
User:          N/A
Computer:      mdnfile.Auxiant.local
Description:
The VSS service is shutting down due to shutdown event from the Service Control Manager.
7.
VSS still having issues here...not stopping!
Log Name:      Application
Source:        VSS
Date:          8/12/2014 9:42:33 AM
Event ID:      11
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      mdnfile.Auxiant.local
Description:
Volume Shadow Copy Service information:
The COM Server with CLSID {e579ab5f-1cc4-44b4-bed9-de0991ff0623} and name IVssCoordinatorEx2 cannot be started.
Most likely the CPU is under heavy load. [0x80080005, Server execution failed]
8.
Not sure why this is started again?
Plus a DCOM timeout...
Log Name:      Application
Source:        Microsoft-Windows-Backup
Date:          8/12/2014 9:31:13 AM
Event ID:      753
Task Category: None
Level:         Information
Keywords:
User:          SYSTEM
Computer:      mdnfile.Auxiant.local
Description:
The Block Level Backup Engine service has successfully started.
Event Xml:
Log Name:      System
Source:        Microsoft-Windows-DistributedCOM
Date:          8/12/2014 9:31:43 AM
Event ID:      10010
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      mdnfile.Auxiant.local
Description:
The server {E579AB5F-1CC4-44B4-BED9-DE0991FF0623} did not register with DCOM within the required timeout.
9.
Lots more errors about VSS...repeating Event ID's 11 and 8193...
Log Name:      Application
Source:        VSS
Date:          8/12/2014 9:42:33 AM
Event ID:      8193
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      mdnfile.Auxiant.local
Description:
Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance.
hr = 0x80080005, Server execution failed
. Operation:
   Instantiating VSS server
10.
Then, finally stopping again...
Log Name:      Application
Source:        Microsoft-Windows-Backup
Date:          8/12/2014 9:51:13 AM
Event ID:      754
Task Category: None
Level:         Information
Keywords:
User:          SYSTEM
Computer:      mdnfile.Auxiant.local
Description:
The Block Level Backup Engine service has stopped.
11.
And still repeating 11 & 8193 at this point...as we write up this post.
12.
This was suggested by the Backup Assist - software vendor....
A.)
...for 0x81080101:
"ERROR - The shared restore point operation failed with error (0x81000101)
The creation of a shadow copy has timed out. Try again this operation."
If you receive the above error in your report, we have recently found a registry key which
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To get to the registry key, open Regedit (Start > Run > Regedit) and browse to:
"HKLM\Software\\Microsoft\\Windows NT\\CurrentVersion\\SPP\\CreateTimeout".
Change value to 1200000 (2*10*60*1000 = 20 mins).
The default for the timeout period is 10 mins so hopefully doubling this will give enough time to
complete the snapshot.
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--> NOTE: HAve not done this yet.
B.)
And for 0x80080005...
http://support.microsoft.com/kb/870655/en-gb
Our server does have high CPU load at times...
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OS/system Disk...
DISKPART> list disk
Disk ### Status         Size     Free     Dyn Gpt
Disk 0    Online          278 GB      0 B    (System Vol = C: Drive - OS w/ Programs and batch jobs)
Disk 1    Online         2791 GB      0 B        *    (Data drive - DFS, rsync,etc. run on D: Drive)
Disk 2    Online         1863 GB      0 B    (USB 2/3.0 - Enclosure w/ SATA disk = 2GB formatted w/ NTFS.)
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Disk ID: CA0DEEA5
Type   : RAID
Status : Online
Path   : 1
Target : 0
LUN ID : 0
Location Path : PCIROOT(0)#PCI(0100)#PCI(0000)#RAID(P01T00L00)
Current Read-only State : No
Read-only : No
Boot Disk : Yes
Pagefile Disk : Yes
Hibernation File Disk : No
Crashdump Disk : Yes
Clustered Disk : No
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ST320006 41AS USB Device
Disk ID: 801AF48C
Type   : USB
Status : Online
Path   : 0
Target : 0
LUN ID : 0
Location Path : UNAVAILABLE
Current Read-only State : No
Read-only : No
Boot Disk : No
Pagefile Disk : No
Hibernation File Disk : No
Crashdump Disk : No
Clustered Disk : No
Volume ### Ltr Label        Fs     Type        Size     Status     Info
Volume 4     F   BACKUPS      NTFS   Partition   1863 GB Healthy
C.)
NOTE:
Also on disk 0(system Disk) - we have a small OEM partition = 39MB and a Recovery Partition = 3GB.
D.)
Issues with WBAdmin now...
C:\>wbadmin get disks
wbadmin 1.0 - Backup command-line tool
(C) Copyright 2004 Microsoft Corp.
ERROR - A Volume Shadow Copy Service operation error has
occurred: (0x80042302)
A Volume Shadow Copy Service component encountered an unexpected error.
Check the Application event log for more information.
14.
Ran "Check-Disk" -no errors...
C:\>chkdsk
The type of the file system is NTFS.
The volume is in use by another process. Chkdsk
might report errors when no corruption is present.
Volume label is OS.
WARNING! F parameter not specified.
Running CHKDSK in read-only mode.
CHKDSK is verifying files (stage 1 of 3)...
116224 file records processed.
File verification completed.
654 large file records processed.
0 bad file records processed.
0 EA records processed.
76 reparse records processed.
CHKDSK is verifying indexes (stage 2 of 3)...
156676 index entries processed.
Index verification completed.
0 unindexed files scanned.
0 unindexed files recovered.
CHKDSK is verifying security descriptors (stage 3 of 3)...
116224 file SDs/SIDs processed.
Security descriptor verification completed.
20227 data files processed.
CHKDSK is verifying Usn Journal...
35628352 USN bytes processed.
Usn Journal verification completed.
Windows has checked the file system and found no problems.
289233919 KB total disk space.
100241492 KB in 85477 files.
     57380 KB in 20228 indexes.
         0 KB in bad sectors.
    226627 KB in use by the system.
     65536 KB occupied by the log file.
188708420 KB available on disk.
      4096 bytes in each allocation unit.
72308479 total allocation units on disk.
47177105 allocation units available on disk.
15.
There are no backup error logs here - only .etl files...
C:\Windows\Logs\WindowsServerBackup\
Wbadmin.1.etl = 9:42AM on 8/12
Wbadmin.2.etl = 4:51AM on 8/12
Per windows Win troubleshooting:
http://technet.microsoft.com/en-us/library/ee692290(WS.10).aspx
http://blogs.technet.com/b/filecab/archive/2009/09/16/diagnosing-failures-in-windows-server-backup-part-1-vss-spp-errors.aspx
--> Related to Windows backup and not VSS?
2155348001 - 0x80780021 - Windows Backup timed-out before the shared protection point was created.
Should we run the "FIXVSS08.BAT" script - restarts services and re-registers DLL's - does this ever help?
Will this server need a reboot since VSS is in a state and we can't even test backups?
Is there a tool we can use to debug VSS or troubleshoot or OS backups further?
MSReport/Diag, VSS debugging, or another way of helping fix our OS(SystemState/C: drive) backup issues?
Any help is greatly appreciated - thx.
-SP
Scot Pichelman

Hi Scot,
Sometimes a third party backup application will change the default VSS provider adding VSS writers which causes Windows Server Backup using an incorrect component in doing backup, that's why I suggest to delete it for a test. Anyway you can reinstall it
after testing.
And as you said a high-load CPU could also be the cause of the issue so you may need to first rule hardware effective out.
If issue still exists, please try the steps below as well:
1. Please check DCOM Server Process Launcher service is started.
2. If not, try to change RPC service to run as SYSTEM account. To do this please modify the following key:
Note: Backup the key before edit incase it cause any issue.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\RpcSs\
Find "ObjectName" and change the value to LocalSystem.
Reboot to see if DCOM back to work and if Windows Server Backup starts working. If not, please provide the result if there is any new error occurs.
If DCOM still not work, please compare the content of the following key with a working server:
HKEY_LOCAL_MACHINE\Software\Microsoft\OLE
Edit if there is any difference and make sure you created a backup of the key before editing.
If you have any feedback on our support, please send to [email protected]

Issues with Firefox hogging resources...

I have several issues with Firefox intermittently consuming 99-100% of my CPU memory. Now, let me preface this by saying that I am NOT an advanced user, and can only tell you what I see on things like the Task Manager and such. Furthermore, I know that you guys know about some of this stuff - at least, I am pretty sure you do - but I am nowhere near comfortable enough to mess with any command line... stuff... in Firefox. I just am not knowledgeable enough about the program, and I don't want to 'break' it (lol). Anyway, down to business. Here are the issues I am having:
1. Upon startup, Firfox takes between 30 seconds and a minute and a half to load 5 tabs. When I first downloaded and installed it, these same tabs took less than 10 seconds to load. I have tried clearing my cache and history but nothing seems to help. If it matters, I have been using Firefox for going on 5 years now.
2. Once the program has loaded, '''any''' keyboard shortcuts I use in it (ctrl+a, ctrl+c or v, alt=tab, etc) cause the CPU memory usage of Firefox to spike to 99 or 100 percent. In affect, it freezes my computer for anywhere between 2 and 30 seconds, roughly. It does this usually, but not always, and I frequent all the same sites, so the page I am on does not seem to matter.
3. I have noticed that some of the addons I use with Firefox, mainly Multi Links, lag as well when the above issue is occurring. Not sure if the two are connected in any way (also not sure why that feature is not ''built into Firefox to begin with'') and would have checked this but I will not risk not being able to get back here again. See below.
4. This is unrelated, but I felt it merited some small mention. This is effectively my SIXTH attempt at posting my query. The first time, I created an account and it forwarded me to some page basically saying 'Yup, you're logged in alright.' Then it KEPT doing that every time I tried to flesh out and ask my question, until I navigated COMPLETELY away from the page ''four times'' and attempted this one last time. Very frustrating. I even tried going to Live Chat for help, but somehow got off the chat window page and then suddenly chat was closed... right. Anyway, point being, it was difficult to get this posted and it has me even more annoyed. >.<
I have always loved Firefox because it was faster and more reliable than IE. But here recently... it just seems to be going downhill. For instance, I have seen others ask questions about what's going on with the plugin container and that stupid flash plugin - I happen to have that issue rather severely, to the point that I must leave Flash off entirely until I ''have to'' turn it back on (which is wearing down my last nerve, I might add, since I use sites that require that particular plugin daily), and while I did see a couple rather nice solutions about editing/tweaking internal Firefox settings, I must profess that I am nowhere near competent or comfortable enough to even think about attempting them. Furthermore, I do not believe I should be required to make such changes in order to get the program to function properly and risk ruining it completely so that I have to uninstall and reinstall just so I have Firefox. This is all rather exasperating, and judging from the replies I saw on those topics, I do not expect much help here (a couple of people were rather rude on one of those topics, I am afraid I am a minority here, not knowing my way around program language and all =( ). My main goal is to make you aware, if you are not already, that issues exist and if you have tried anything on your end to rectify them, it has not worked for some. I am at my wit's end here, I do not know what else to do to try to solve these issues other than clear cache and history, restart Firefox, so on and so forth. *sigh* I'm seriously thinking about going back to IE, and you have no idea how much that really ticks me off; I think, out of all of this, even all my wasted time, that's what upsets me the most.

Issues of this sort are, unfortunately, more common and the we'd like them to be. However, they tend not to be cause by Firefox itself, but rather by software that is running either inside or alongside it, such as add-ons or firewalls. Since these issues have a broad span of possible causes, you need to diagnose your problems before fixing them. Follow these instructions ''to the line'', as they'll probably help you diagnose and fix the problems you're having.
#run Firefox in [http://support.mozilla.com/en-US/kb/Safe+Mode safe-mode] to disable all extensions, themes and plugins. If this fixes your problem, be it with RAM or CPU usage, then you know it's a problem with add-ons (plugins, themes or extensions). Proceed to number 2. If safe-mode doesn't fix your problem, then read bellow, after this list;
#update all extensions (go into ''Tools > Add-ons > Extensions > Find Updates''), themes and plugins (see [https://www.mozilla.com/en-US/plugincheck/ this page] in your Firefox. If this doesn't solve the issues, proceed to the following number;
#disable all extensions, themes and plugins in your Firefox (not running safe-mode). This is temporary and for diagnostic purposes only. Being certain that, as in safe-mode, the problems you're having have gone away, enable one plugin at a time. You should be certain that you actually want that plugin to be enabled. It's best to keep the overall number of enabled plugins as low as possible. When you encounter problems, you know you've found a problematic plugin, so disable it for good. Keep enabling all plugins (except problematic ones) until you've gone through them all. If you need support for a problematic plugin, you need to contact its author for support;
#enable one extension at a time. Again, be certain that you actually want that extension to be enabled. As with plguins, it's best to keep the overall number of enabled extensions as low as possible. Also, try the theme you want to have installed so see if that is what's causing the problem. When you encounter problems, you know you've found a problematic extension/theme, so disable it for good. Keep enabling all your extensions (except problematic ones) until you've gone through them all. Just the same as with plugins, if you need support for a problematic extension/plugin, you need to contact its author;
#if you've followed my instructions above, you're done! You've fixed your problems with problematic add-ons. If you want to keep using those problematic add-ons, please contant their authors for support.
Ok, now... ''If'' disabling all extensions and plugins through safe-mode didn't work to fix your problems (or, in other words, if you've just read number 1 on the list above and come straight here), then you have different issue. The most likely scenario is that you have a third party software running on your computer that is messing with Firefox. Detecting which program it is may be tricky, but the following list should help you. Make sure you follow it carefully. Don't forget to answer the question on the last point, if nothing else helps.
#try reinstalling Firefox. No data will be lost. You can get the latest version (for free, as always) at [http://www.getfirefox.com/ getfirefox.com]. Make sure you [http://support.mozilla.com/en-US/kb/Uninstalling+Firefox uninstall Firefox] prior to reinstalling it. For help installing Firefox, see [https://support.mozilla.com/en-US/kb/Installing+Firefox this support article]. If that doesn't fix the problem, proceed;
#do a virus/malware check on your computer. See [https://support.mozilla.com/en-US/kb/Is+my+Firefox+problem+a+result+of+malware?s=malware&as=s this support article] for help on this point. ''This is a very important step'', so please pay attention to it. If your problem is not due to viruses/malware, proceed;
#disable all software running in the background that you don't want to have running in the background (in Windows operating systems, this is done by pressing WINDOWS+R in your keyboard, typing ''msconfig'' and pressing Enter; now, under the ''Startup'' tab, you can uncheck the software you don't want, and reboot your system for changes to take effect; if you're unsure of what software you want running, ask someone with more experience). If this doesn't fix your issues with Firefox, proceed;
#check if your firewall/antivirus/security suite is conflicting in any way with Firefox's normal behavior. Check for enabled functions/features that you don't want and/or may be causing problems with Firefox. You'll find that these features are most likely tied to Internet Security features, such as link scanners or URL checkers and the like. If you're not sure they are conflicting with Firefox, simply try to disable them temporarily to see whether or not that's true. If this doesn't solve the issues, proceed to the following number;
#check your operating system security options, mainly advanced options that are not configured by default. While it's very unlikely that this may be the cause of the problem, it's remotely possible. If this doesn't work, proceed to the following point;
#update your modem/router software. There have been some reports that some modem/router software may cause Firefox and other browsers to loose performance and/or stability. If updating doesn't fix your issue, try other versions of the software, if possible. If you need support with this, contact your modem/router manufacturer. If this doesn't help, proceed;
#if you are using a Windows operating system, clean up your OS registry using appropriate software. There have been reports that badly maintained Windows Registries may case problems with Firefox. If this doesn't help, see the following point;
#please try creating a new temporary Firefox profile ([http://support.mozilla.com/en-US/kb/Managing+profiles managing profiles]) and see if the issues persist. Please report the results, so we can help you further.

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