Issue with Native FTP on IronPort WSA S670 when using FileZilla

Hi All,
I am using IronPort as Proxy in Explicit Forward Mode.
Currently there is an issue related to Native FTP. When we use FileZilla to access an FTP server, it does not work. If we try bypassing the proxy it does work without any issue. Also, FTP over HTTP works well throuhg Proxy.
We tried with Checkpoint authentication and Raptor authentication formats but to no avail. The configuration seems perfect as I have verified it agianst the Admin Guide. I have attached the same for reference.
In the logs it does say 'Allow' however I get the below error in FileZilla:
Status:          Using proxy X.X.X.X:8021
Status:          Connecting to X.X.X.X:8021...
Status:          Connection established, waiting for welcome message...
Response:          220 Test
Command:          USER *******@X.X.X.X:2021
Response:          331 User name okay, need password.
Command:          PASS *******
Response:          421 Service not available, closing control connection.
Error:          Could not connect to server
The proxy details are as follows:
Model: S670
Version: 7.1.4-053
I would really appreciate if anyone could assist me with this issue.
Thanks in advance
Faiz

Hi Faiz,
Please take a look at the following KB
Article #1401: How do I enable native FTP proxy on FileZilla? Link: http://tools.cisco.com/squish/4Ed0c
If authentication is not enabled, you need to use one of the following configurations depends on your current FTP proxy authentication format settings.
Native FTP FileZilla configuration without authentication and using "Check Point" authentication
USER %u@%h
PASS %p
or
Native FTP FileZilla configuration without authentication and using "Raptor" authentication
USER %u@%h%u
PASS %p
ACCT %p
Hope it helps.
Regards,

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