Issue with new customer creation in R12

Hi
Please anyone help me out how to create new customer in R12 in Receivable module.
Thanks in advance..
Sandu..

I tried this in R12 vision.
From the main Home Page self service home page --> Receivables(Vision, USA) --> Customers --> Customers. On this page, I can see the Create button
From the FORMS --> Receivables(Vision, USA) --> Customers --> Customers, it opens the same page, but there is no Create Button.
See if the same happening in your case. May be wehn we navigage to this page from the FORM, it is going in query mode.

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Hi,
Any pointers for function module used for creation of a new BP for a new customer request in BOB Web shop?
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Performance issue with a Custom view

Hi ,
I am pretty new to performance tuning and facing a performance issue with a custom view.
Execution time for view query is good but as soon as I append a where caluse to view query ,the execution time increases.
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CREATE OR REPLACE XXX_INFO_VIEW AS
SELECT csb.system_id license_id,
cst.name license_number ,
csb.system_type_code license_type ,
csb.attribute3 lac , -- license authorization code
csb.attribute6 lat , -- license admin token
csb.attribute12 ols_reg, -- OLS Registration allowed flag
l.attribute4 license_biz_type ,
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FROM csi_item_instances cii,
okc_k_lines_b a,
okc_k_items c
WHERE c.cle_id = a.id
AND a.lse_id = 9
AND c.jtot_object1_code = 'OKX_CUSTPROD'
AND c.object1_id1 = cii.instance_id||''
AND cii.instance_status_id IN (3, 510)
AND cii.system_id = csb.system_id
AND a.sts_code IN ('SIGNED', 'ACTIVE')
AND NVL (a.date_terminated, a.end_date) > SYSDATE
AND ROWNUM < 2), 'N') active_supp_flag,
hp.party_name "Customer_Name" , -- Customer Name
hca.attribute12 FGE_FLAG,
(SELECT /*+INDEX (oklt OKC_K_LINES_TL_U1) */
nvl(max((decode(name, 'eSupport','2','Enterprise','1','Standard','1','TERM RTU','0','TERM RTS','0','Notfound'))),0) covName --TERM RTU and TERM RTS added as per Vijaya's suggestion APR302013
FROM OKC_K_LINES_B oklb1,
OKC_K_LINES_TL oklt,
OKC_K_LINES_B oklb2,
OKC_K_ITEMS oki,
CSI_item_instances cii
WHERE
OKI.JTOT_OBJECT1_CODE = 'OKX_CUSTPROD'
AND oklb1.id=oklt.id
AND OKI.OBJECT1_ID1 =cii.instance_id||''
AND Oklb1.lse_id=2
AND oklb1.dnz_chr_id=oklb2.dnz_chr_id
AND oklb2.lse_id=9
AND oki.CLE_ID=oklb2.id
AND cii.system_id=csb.system_id
AND oklt.LANGUAGE=USERENV ('LANG')) COVERAGE_TYPE
FROM csi_systems_b csb ,
csi_systems_tl cst ,
hz_cust_accounts hca,
hz_parties hp,
fnd_lookup_values l
WHERE csb.system_type_code = l.lookup_code (+)
AND csb.system_id = cst.system_id
AND hca.cust_account_id =csb.customer_id
AND hca.party_id= hp.party_id
AND cst.language = USERENV ('LANG')
AND l.lookup_type (+) = 'CSI_SYSTEM_TYPE'
AND l.language (+) = USERENV ('LANG')
AND NVL (csb.end_date_active, SYSDATE+1) > SYSDATE)
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So when i do select * from XXX_INFO_VIEWit executes in a decent time,But when I try to do
select * from XXX_INFO_VIEW where active_supp_flag='Y' and coverage_type='1'
it takes lot of time.
Execution plan is same for both queries in terms of cost but with WHERE clause Number of bytes increases.
Below are the execution plans:
View query:
SELECT STATEMENT ALL_ROWS Cost: 7,212 Bytes: 536,237 Cardinality: 3,211
     10 COUNT STOPKEY
          9 NESTED LOOPS
               7 NESTED LOOPS Cost: 1,085 Bytes: 101 Cardinality: 1
                    5 NESTED LOOPS Cost: 487 Bytes: 17,043 Cardinality: 299
                         2 TABLE ACCESS BY INDEX ROWID TABLE CSI.CSI_ITEM_INSTANCES Cost: 22 Bytes: 2,325 Cardinality: 155
                              1 INDEX RANGE SCAN INDEX CSI.CSI_ITEM_INSTANCES_N07 Cost: 3 Cardinality: 315
                         4 TABLE ACCESS BY INDEX ROWID TABLE OKC.OKC_K_ITEMS Cost: 3 Bytes: 84 Cardinality: 2
                              3 INDEX RANGE SCAN INDEX OKC.OKC_K_ITEMS_N2 Cost: 2 Cardinality: 2
                    6 INDEX UNIQUE SCAN INDEX (UNIQUE) OKC.OKC_K_LINES_B_U1 Cost: 1 Cardinality: 1
               8 TABLE ACCESS BY INDEX ROWID TABLE OKC.OKC_K_LINES_B Cost: 2 Bytes: 44 Cardinality: 1
     12 TABLE ACCESS BY INDEX ROWID TABLE AR.HZ_CUST_ACCOUNTS Cost: 2 Bytes: 7 Cardinality: 1
          11 INDEX UNIQUE SCAN INDEX (UNIQUE) AR.HZ_CUST_ACCOUNTS_U1 Cost: 1 Cardinality: 1
     28 SORT AGGREGATE Bytes: 169 Cardinality: 1
          27 NESTED LOOPS
               25 NESTED LOOPS Cost: 16,549 Bytes: 974,792 Cardinality: 5,768
                    23 NESTED LOOPS Cost: 5,070 Bytes: 811,737 Cardinality: 5,757
                         20 NESTED LOOPS Cost: 2,180 Bytes: 56,066 Cardinality: 578
                              17 NESTED LOOPS Cost: 967 Bytes: 32,118 Cardinality: 606
                                   14 TABLE ACCESS BY INDEX ROWID TABLE CSI.CSI_ITEM_INSTANCES Cost: 22 Bytes: 3,465 Cardinality: 315
                                        13 INDEX RANGE SCAN INDEX CSI.CSI_ITEM_INSTANCES_N07 Cost: 3 Cardinality: 315
                                   16 TABLE ACCESS BY INDEX ROWID TABLE OKC.OKC_K_ITEMS Cost: 3 Bytes: 84 Cardinality: 2
                                        15 INDEX RANGE SCAN INDEX OKC.OKC_K_ITEMS_N2 Cost: 2 Cardinality: 2
                              19 TABLE ACCESS BY INDEX ROWID TABLE OKC.OKC_K_LINES_B Cost: 2 Bytes: 44 Cardinality: 1
                                   18 INDEX UNIQUE SCAN INDEX (UNIQUE) OKC.OKC_K_LINES_B_U1 Cost: 1 Cardinality: 1
                         22 TABLE ACCESS BY INDEX ROWID TABLE OKC.OKC_K_LINES_B Cost: 5 Bytes: 440 Cardinality: 10
                              21 INDEX RANGE SCAN INDEX OKC.OKC_K_LINES_B_N2 Cost: 2 Cardinality: 9
                    24 INDEX UNIQUE SCAN INDEX (UNIQUE) OKC.OKC_K_LINES_TL_U1 Cost: 1 Cardinality: 1
               26 TABLE ACCESS BY INDEX ROWID TABLE OKC.OKC_K_LINES_TL Cost: 2 Bytes: 28 Cardinality: 1
     43 HASH JOIN Cost: 7,212 Bytes: 536,237 Cardinality: 3,211
          41 NESTED LOOPS
               39 NESTED LOOPS Cost: 7,070 Bytes: 485,792 Cardinality: 3,196
                    37 HASH JOIN Cost: 676 Bytes: 341,972 Cardinality: 3,196
                         32 HASH JOIN RIGHT OUTER Cost: 488 Bytes: 310,012 Cardinality: 3,196
                              30 TABLE ACCESS BY INDEX ROWID TABLE APPLSYS.FND_LOOKUP_VALUES Cost: 7 Bytes: 544 Cardinality: 17
                                   29 INDEX RANGE SCAN INDEX (UNIQUE) APPLSYS.FND_LOOKUP_VALUES_U1 Cost: 3 Cardinality: 17
                              31 TABLE ACCESS FULL TABLE CSI.CSI_SYSTEMS_B Cost: 481 Bytes: 207,740 Cardinality: 3,196
                         36 VIEW VIEW AR.index$_join$_013 Cost: 187 Bytes: 408,870 Cardinality: 40,887
                              35 HASH JOIN
                                   33 INDEX FAST FULL SCAN INDEX (UNIQUE) AR.HZ_CUST_ACCOUNTS_U1 Cost: 112 Bytes: 408,870 Cardinality: 40,887
                                   34 INDEX FAST FULL SCAN INDEX AR.HZ_CUST_ACCOUNTS_N2 Cost: 122 Bytes: 408,870 Cardinality: 40,887
                    38 INDEX UNIQUE SCAN INDEX (UNIQUE) AR.HZ_PARTIES_U1 Cost: 1 Cardinality: 1
               40 TABLE ACCESS BY INDEX ROWID TABLE AR.HZ_PARTIES Cost: 2 Bytes: 45 Cardinality: 1
          42 TABLE ACCESS FULL TABLE CSI.CSI_SYSTEMS_TL Cost: 142 Bytes: 958,770 Cardinality: 63,918
Execution plan for view query with WHERE clause:
SELECT STATEMENT ALL_ROWS Cost: 7,212 Bytes: 2,462,837 Cardinality: 3,211
     10 COUNT STOPKEY
          9 NESTED LOOPS
               7 NESTED LOOPS Cost: 1,085 Bytes: 101 Cardinality: 1
                    5 NESTED LOOPS Cost: 487 Bytes: 17,043 Cardinality: 299
                         2 TABLE ACCESS BY INDEX ROWID TABLE CSI.CSI_ITEM_INSTANCES Cost: 22 Bytes: 2,325 Cardinality: 155
                              1 INDEX RANGE SCAN INDEX CSI.CSI_ITEM_INSTANCES_N07 Cost: 3 Cardinality: 315
                         4 TABLE ACCESS BY INDEX ROWID TABLE OKC.OKC_K_ITEMS Cost: 3 Bytes: 84 Cardinality: 2
                              3 INDEX RANGE SCAN INDEX OKC.OKC_K_ITEMS_N2 Cost: 2 Cardinality: 2
                    6 INDEX UNIQUE SCAN INDEX (UNIQUE) OKC.OKC_K_LINES_B_U1 Cost: 1 Cardinality: 1
               8 TABLE ACCESS BY INDEX ROWID TABLE OKC.OKC_K_LINES_B Cost: 2 Bytes: 44 Cardinality: 1
     12 TABLE ACCESS BY INDEX ROWID TABLE AR.HZ_CUST_ACCOUNTS Cost: 2 Bytes: 7 Cardinality: 1
          11 INDEX UNIQUE SCAN INDEX (UNIQUE) AR.HZ_CUST_ACCOUNTS_U1 Cost: 1 Cardinality: 1
     28 SORT AGGREGATE Bytes: 169 Cardinality: 1
          27 NESTED LOOPS
               25 NESTED LOOPS Cost: 16,549 Bytes: 974,792 Cardinality: 5,768
                    23 NESTED LOOPS Cost: 5,070 Bytes: 811,737 Cardinality: 5,757
                         20 NESTED LOOPS Cost: 2,180 Bytes: 56,066 Cardinality: 578
                              17 NESTED LOOPS Cost: 967 Bytes: 32,118 Cardinality: 606
                                   14 TABLE ACCESS BY INDEX ROWID TABLE CSI.CSI_ITEM_INSTANCES Cost: 22 Bytes: 3,465 Cardinality: 315
                                        13 INDEX RANGE SCAN INDEX CSI.CSI_ITEM_INSTANCES_N07 Cost: 3 Cardinality: 315
                                   16 TABLE ACCESS BY INDEX ROWID TABLE OKC.OKC_K_ITEMS Cost: 3 Bytes: 84 Cardinality: 2
                                        15 INDEX RANGE SCAN INDEX OKC.OKC_K_ITEMS_N2 Cost: 2 Cardinality: 2
                              19 TABLE ACCESS BY INDEX ROWID TABLE OKC.OKC_K_LINES_B Cost: 2 Bytes: 44 Cardinality: 1
                                   18 INDEX UNIQUE SCAN INDEX (UNIQUE) OKC.OKC_K_LINES_B_U1 Cost: 1 Cardinality: 1
                         22 TABLE ACCESS BY INDEX ROWID TABLE OKC.OKC_K_LINES_B Cost: 5 Bytes: 440 Cardinality: 10
                              21 INDEX RANGE SCAN INDEX OKC.OKC_K_LINES_B_N2 Cost: 2 Cardinality: 9
                    24 INDEX UNIQUE SCAN INDEX (UNIQUE) OKC.OKC_K_LINES_TL_U1 Cost: 1 Cardinality: 1
               26 TABLE ACCESS BY INDEX ROWID TABLE OKC.OKC_K_LINES_TL Cost: 2 Bytes: 28 Cardinality: 1
     44 VIEW VIEW APPS.WRS_LICENSE_INFO_V Cost: 7,212 Bytes: 2,462,837 Cardinality: 3,211
          43 HASH JOIN Cost: 7,212 Bytes: 536,237 Cardinality: 3,211
               41 NESTED LOOPS
                    39 NESTED LOOPS Cost: 7,070 Bytes: 485,792 Cardinality: 3,196
                         37 HASH JOIN Cost: 676 Bytes: 341,972 Cardinality: 3,196
                              32 HASH JOIN RIGHT OUTER Cost: 488 Bytes: 310,012 Cardinality: 3,196
                                   30 TABLE ACCESS BY INDEX ROWID TABLE APPLSYS.FND_LOOKUP_VALUES Cost: 7 Bytes: 544 Cardinality: 17
                                        29 INDEX RANGE SCAN INDEX (UNIQUE) APPLSYS.FND_LOOKUP_VALUES_U1 Cost: 3 Cardinality: 17
                                   31 TABLE ACCESS FULL TABLE CSI.CSI_SYSTEMS_B Cost: 481 Bytes: 207,740 Cardinality: 3,196
                              36 VIEW VIEW AR.index$_join$_013 Cost: 187 Bytes: 408,870 Cardinality: 40,887
                                   35 HASH JOIN
                                        33 INDEX FAST FULL SCAN INDEX (UNIQUE) AR.HZ_CUST_ACCOUNTS_U1 Cost: 112 Bytes: 408,870 Cardinality: 40,887
                                        34 INDEX FAST FULL SCAN INDEX AR.HZ_CUST_ACCOUNTS_N2 Cost: 122 Bytes: 408,870 Cardinality: 40,887
                         38 INDEX UNIQUE SCAN INDEX (UNIQUE) AR.HZ_PARTIES_U1 Cost: 1 Cardinality: 1
                    40 TABLE ACCESS BY INDEX ROWID TABLE AR.HZ_PARTIES Cost: 2 Bytes: 45 Cardinality: 1
               42 TABLE ACCESS FULL TABLE CSI.CSI_SYSTEMS_TL Cost: 142 Bytes: 958,770 Cardinality: 63,918

Hi,
You should always try using primary index fields, if not possible then secondary index fields.
Even if you cannot do anything from either of the two then try this,
Use Less distinct fields on the top.
In your case , you can use bukrs ,gjahr ,werks on the top in the where condition..then followed by less distinct values..
Even when you use secondary index if you have 4 fields in your sec index and you are using only two fields from the top then the index is useful only upto that two fields provided they are in sequence.

Error After deploying a new custom page in R12

Hi,
After I deployed a new custom page in R12, I'am getting the below error when open the page:
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Hi,
I found that the HTML Call was incorrect as I put it in between " " before.
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After I removed the " ", I've got a new error which I attached.
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Hi Gurus,
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Chandan Sinha wrote:
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How can i get my ps 3.0 to install on my laptop ? compatibility issues with newer version of windows

how can i get my ps 3.0 to install on my laptop ? compatibility issues with newer version of windows

It's hopelessly outdated. It's simply not compatible.
Mylenium

Creation of Notification with new customer address

Hi,
We have a problem with the creation of notification when it is a new customer. If there are many users who are creating new notifications at the same time, sometimes the address of the new customer is not created in the ADRC table. So the notification address is empty and we lost all the information of the customer. We thing that the problem is in relation with the number range (May be a lock).
I would like to know if somebody has experienced that kind of problem.
Regards,
Daniel Cantin

Rogério Reis,
Couple of items that you may have to cover here...
There isn't a reference between Notification Item and Order operation. You will have to maintain some cross reference on the Order side (Maybe using the Field key enhancement) or on the Notification item using existing fields or some custom functionality.
You cant transfer a Notification item from one notification to another.You have to use some user status on the item to indicate the same and close the item.
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Good evening. This is the 1st time that I've had to voive my frustrations and disappointment on a forum but I don't know what else to do. I have only had Verizon Fios for 6 weeks and I have yet to watch anything on TV since no imformation is being filtered to my TV; I keep receiving Set-Top box is off-line. My Internet and phone services were spotty in the beginning but they are working great now. I've had 3 different technicians visit my residence to re-install the boxes, router, cables, and I had all-new equipment again. However, I'm still having issues in with the Program Guide and all Menu options are still unavailable.
However, nothing has worked and I've exhausted all possible resolutiions to no avail. The last technician was at my residence for 7 hours last week and had to call Verizon's tech support, It was determined that it was something on Verizon's end that they needed to fix. It's been over a week, and I have yet to hear anything on my current open Help Ticket. Has anyone had any serious issues with their services when they first signed for FIOS? I'm at the point that I am seriously considering cancelling my services even though I already made 2 payments against my account. Most of my friends, new neighbors and family members have FIOS and rave how great it is, and constantly talk about all the movies on On Demand. Unfortunately, I can't relate because I can't access anything on my TV. It's a pain in the **bleep** when you are trying to watch something but you have no idea what the hell you are watching because the Program Guide is unavailable, including the rest of the Menu options. I really would hate to cancel all of my services but I'm at a loss at what to do anymore. Has anyone experiences severe issues in which they had to cancel their services because Verizon was unable to solve the issues? Thank you for your attention and time in this matter.

Since we haven't heard back from you as requested in your private support case, it appears you do not need further assistance. It was our pleasure to help get this squared away. Please make a new post anytime you need our assistance.
Anthony_VZ
**If someones post has helped you, please acknowledge their assistance by clicking the red thumbs up button to give them Kudos. If you are the original poster and any response gave you your answer, please mark the post that had the answer as the solution**
Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or plan

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Hello All,
Our SSIS packages built on SQL 2008 R2 make use of some custom components. These custom components are installed as part of an MSI. The dll's are copied over to the Windows/assemble [GAC Folder] and also to the Program Files(x86)/SQL Server/110/DTS/* folder.
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Thank you Arthur.
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Issue with Auto PO creation

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Kindly help me with this issue.
I have user who is using ME59 for the auto PO creation.When he runs this transaction with the "TEST RUN" flaged,in the result screen he is able to see a mesasage as "PO creation successfull" along with the vendor number for which PO has been created.
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Kindly let me know how to proceed with this request.

It is not possible in standard , not for test run and not for production run, not with any customizing and I have not found any OSS note that may allow that.
For any further information in the log you have to modify the program.

Issue with new abap webdynpro INBOX EHP5

Hello Experts,
I'm currently working on the configuration of ESS/MSS services in EHP5. We are using different services like Appraisal OSA, Learning solution,etc. I already configured the Launchpad ESS, it's working fine but now I have an issue with the new Abap webdynpro INBOX. The employee and manager see their workitem notifications correctly in their respective inbox.(I'm calling application: IBO_WDA_INBOX that I integrated in my launchpad).
My problem is that when clicking on a workitem in order that it opens me the appraisal document (in edit or display mode), I got an error saying: "There is no iView available for system "": object "SWF_WIOBN". For more information, contact your administrator."
I did some search on SAP help without any results. I'm wondering how should I register workflow tasks? I saw there is a table called IBO_C_WF_TAS (I added entries e.g:
IBO_WDA_INBOX TS99700031   EXECUTEAPPRAISALDOCUMENT).
I tried also to register all my custom tasks in transaction SWFVISU.
example:
TASK: TS99700013
Visualization Type: ABAP Webdynpro
APPLICATION:    HAP_MAIN_DOCUMENT
DYNPARAM   :    sap-wd-configId=HAP_AC_MAIN_DOC
NAMESPACE :    sap
SYSTEM_ALIAS: SAP_Webdynpro_XSS (I did create a system in sap portal under System Administration with as AS property /webdynpro/dispatcher )
Could you let me know what could be wrong, what I missed? Shall I create an iView, if yes which one? which properties?
I would really appreciate any help.
Thanks!

Hello Siddharth,
Thanks for you reply. Still the same issue. Following are the config I did till now:
In the PCD I created a new business object (SWF_WIOBN), an operation linked to the object (NAVIGATE).
I did create an iView (powl) in the custom folder, I integrated the operation within iView. I created a page that contains the iView.
In the properties of the iView I gave:
Application Name: HAP_MAIN_DOCUMENT.
Launch in New Window: "Display in separate Headerless Portal Window".
System: SAP_ECC_HumanResources
I added the required entries in tables:
IBO_C_WF_TTAS
IBO_C_WF_ACS
IBO_V_WF_TAC
IBO_V_WF_TTAC
etc...
I saw in the code of linked feeder class: CL_IBO_INBOX_FEEDER_WI that it's checking something called "Launch_Editor".. Is it a property that we can set somewhere?
Following are the parameters retrieved by system:
BO_NAME       = SWF_WIOBN
BO_OP_NAME = NAVIGATE
LAUNCHER_PARAMETERS -> empty.??
BO_RESOLVE_MODE = USER_SET_OF_ROLES
LAUNCH_EDITOR empty where must be set?
At the end I still get the error:
There is no iView available for system "": object "SWF_WIOBN". For more information, contact your administrator.
Any advice,
Thanks in advance

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