Issue with opening PDF file...

Hi All,
We are facing one issue in which when we try to open PDF file in the new window, it hangs up with a blank screen.
Above functionalitiy is implemented in WebDynPro.
On reviewing the logs we found few PDF related statements:
1. ComponentClassLoader@1ffe1ffe@service:com.adobe~PDFManipulation
2. //tc/WebDynproRuntime/630_VAL_REL/src/_webdynpro_clientserver/java/com/sap/tc/webdynpro/clientserver/event/PDFValueHelpServiceEventHandler.java\#4
3. /j2ee/destinations/WebService/sap.com$2ftcwdpdfobject$2fcom.sap.tc.webdynpro.adsproxy.AdsProxy$2fConfigPort_Document.properties
Can anyone help us on this issue as it's very critical...
Thanks in Advance.
-Harish

There are instances where Adobe 9 has problems opening in SAP Portal. This happens intermittently.
Try uninstalling the Adobe and downgrade to Adobe 8.
Thanks
Avik

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