Issue with Print Properties button not responding in Adobe Reader 10.1.10

We've recently been upgrading Adobe Reader 9.4.4 to 10.1.10 and started having a few reports of the Print -> Properties box in Adobe Reader not responding. When this happens Adobe Reader will crash if you click on the Print button. If you go into Devices and Printers and try and access the Printer Properties you are prompted to install the driver for the device. It does seem to be quite random, it will work fine for days and the suddenly happen. I've done testing and have been able to get it happen by opening Outlook, Word or Excel but it is completely hit and miss. Sometimes the issue will happen and other times no matter how many times you open and close the various applications it's fine.
Fortunately it only seems to be an issue when accessing Properties, if you just print there are no options which is probably why we don't have more complaints. Unfortunately this didn't come to light until we'd rolled it out to 2000+ machines across 8 locations.
So far I've tried the following:
1. Upgraded to Adobe Reader 11.0.9 and same issue
2. Created a test print queue using a different print driver (my machine has a different driver again and is using a different print server)
3. Uninstalled a number of applications that have caused us issues with Office 2010 due to dodgy addins (Workshare and HP Filesite)
4. Rolled back to 9.4.4 and seems OK. Problem here is that they receive PDFs in formats not compatible with older than X.
System is Windows 7 Enterprise SP1 32bit, Office Professional 2010, printing is to Ricoh Equitrac (Follow You)
Anyone have a fix for this or come across this before. I'm going to try testing with a Postscript driver to see if that helps, which is the last item on Adobe's troubleshooting list.

Select a PDF file, CMD+I, check the Open With section, and ensure that AR is selected. If not, then select it and click on the Change All button. Alternatively, select Preview, which is my default PDF reader.

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