Issue with printing chinese characters

Hello All,
When our users try to print an order, two specfic chinese characters ( in Taiwan version) are getting printed as #. In the spool display the chatacter is appearing correctly, but when getting printed actually , it is coming as #.
踪  
珉 
The same character is getting printed from all microsoft office tools, the problem is only from SAP ( 4.7)
Tried on several models( HPLaserJet Q6511Q, HPLaserJet Q7551Q, dot matrix printer EPSON LQ-2180C) with frontend printing  , device type is TWSAPWIN
Any pointers , please let me know
Thanks
Arun

Could you please let me know what is the solution..even we are having similar issue currently

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