Issue with purchased album on itunes.

i just purchased an album on itunes but one of the songs will only play the first minute and then it goes to the next song. not sure what is going on but itunes refuses to play the entire song. does anyone know how to fix the issue?

Liz, if you buy a brand new product and find that it is defective, do not attempt to "fix" it. Rather, contact the retailer for a refund or replacement.
In your case the retailer was quite a reputable one, and I am sure they will make good. You can contact them at iTunes Customer Service, with an explanation of the problem.

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TS1424 Issue with purchasing song on itunes after upgrade!!!

I recently purchased Dark Horse by Katy Perry AFTER i upgraded my phone to the new iso7. During the purchase i agreed to the updated T & C's and confirmed to buy, but then it frose and it woudlnt let me do anything.
The song has not downloaded to my itunies library on my Iphone 5 or PC, nor have i recieved recipt & it wont let me purchase it again as it states i have already purchased the track.
Can someone help with this??!!

Does it show in the Purchased tab in the iTunes store app on your phone for (re-)downloading (music can't be redownloaded in all countries) ? You should also have a Purchased link under Quicklinks on the right-hand side of the iTunes home page on your computer's iTunes. If not then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

When selecting playback from itunes library on Mac (purchased album from itunes!) i get random song played from that album and my selected song disappears from view. Nothing to do with shuffle.Mac OSX 10.6.8. Help, doing my nut in!!

When selecting playback from itunes library on Mac (purchased album from itunes!) i get random song played from that album and my selected song disappears from view. Nothing to do with shuffle.Mac OSX 10.6.8. Help, doing my nut in!!

What is your iTunes version?
If iTunes 11, have you checked the "Up Next" list? If it is not empty, try if clearing "UP Next" will help:

HT4623 I have issues with purchasing apps, but I can download free apps. Error telling me to contact apple?

I have issues with purchasing apps, but I can download free apps. Error telling me to contact apple?

Then contact iTunes support like the message said:
Apple - Support - iTunes - Contact Us

HT201272 How do I download previously purchased albums from iTunes when the album has either disappeared from my computer or the tunes are not playable? The album shows as purchased on the iTunes store, but not available to download to my authorized devi

How do I download previously purchased albums from iTunes when the album has either disappeared from my computer or the tunes are not playable? The albums show as purchased on the iTunes store, but not available to download to my authorized device. I also have albums that appear in my library, but are not able to be added to my iPod from my computer

When you download something from the iCloud, it is a brand new licensed copy. Your iCloud account just contains a notation that you have this app. It isn't storing an actual copy of the app from your Mac.

I am having issues with streaming music from iTunes on my MacBook Pro to my audio system through AirPlay. Works perfectly with my iPod Touch. The AirPlay icon appears irregularly in iTunes and when selected doesn't connect. Running latest IOS software.

I am having issues with streaming music from iTunes on my MacBook Pro to my audio system through AirPlay. Works perfectly with my iPod Touch. The AirPlay icon appears irregularly in iTunes and when selected doesn't connect. Running latest IOS software.

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
You said:
No, I do not want to "factory reset" my iPod. No I do not wish to do anything crazy long or hard to fix this.
That may be necessary, It is not what you want to do/not do but what is required to resolve your problem.

Issues with Purchase order change documents

Hi Gurus,
I have some peculiar issues with Purchase order. The PO line item has deletion indicator set but I can't find who set the deletion indicator. The PO change documents doesn't show anything related to deletion indicator.
Please help to fix the Issue.
Regards,
Senthil

Hi
Check it in Tcode SE16
Table Name CDHDR and CDPOS
Regards,
Raman

Why do i have to pay more than once for my purchased album in itunes, when i download them again?

why do i have to pay more than once for my purchased album in itunes, when i download them again?

Probably because you purchased them again, instead of following the proper method for redownloading apps.
Downloading past purchases from the App Store ... - Support - Apple

TS2972 I can not access a purchased album from itunes on another shared home computer it will not let me put the album into my library

I can not access a purchased album from itunes on anoter shared home computer
It will not let me put the album into my library
Has anyone any ideas

Your phone connected, iTunes running: File>Transfer Purchases.

CAN I USE A SONG AS A BACKGROUND SOUND ON MY WEBPAGE FROM PURCHASED ALBUM IN ITUNES ?

Can I use legally a part of the song from purchased album in iTunes , as a background sound on my own website home page ?

No. This would be a breach of copyright and if detected would lay you open to legal action should the copyright owner feel litigious.

Is anyone else having issues with purchased songs? I bought several songs and only 1:30 downloaded

Is anyone else having issues with purchased music from I tunes? Every song I recently purchased is only 1:30 long.

Not having any of those.

Issues with setting "Album Artist" in iTunes 9.2.5.1 on Windows 7

I googled this for a while but haven't been able to find this issues mentioned anywhere else yet. Here's what's happening: I am importing CDs to iTunes 9.2.1.5 on Windows 7 Pro (64 Bit) using MP3 Encoder > Higher Quality. All is well except for a few CDs where I'd like to set an overall Album Artist. Example: Tony Bennett's Duets: An American Classic. When importing the CD it shows up under "Various Artists" since "Artist" is always Tony Bennett plus whoever he sings with. To make sure the album shows up under Tony Bennett in the library I click on the album and set "Album Artist" to Tony Bennett. That, however results in changing the "Artist" field as well now so all fields say Tony Bennett, which shouldn't happen, "artists" should stay unchanged. I tried this with several albums and the behavior is always the same.
I also tried the back door by going into the actual folder of the album in Windows then change the MP3 details and populate "Album Artist" there for all tracks within the album. Once I re=open iTunes it registers the change only for the first track but not the rest. So I re-import the folder into iTunes and then it does take "Album Artist" and also leaves "Artist" unchanged but for some reason has now lots of numbers under "Comments". There seems to be a mismatch of the field attributes between iTunes and Windows for MP3 files (possibly other formats as well). Wondering if anyone else has observed this or if I am just missing some setting.

FYI iTunes handling of ID3v2.4 tags seems to have some issues as well... Translating genres into their numeric codes for one thing. I'd recommend sticking with v2.3.
I'm not exactly sure from your posts what you were seeing. Was the artist being changed in Get Info. after you'd set Album Artist, or was it changing elsewhere on screeen? iTunes 9(.1 I think) added an option *View > Column Browser > Use Album Artists*. Unfortunately this doesn't change the heading of the column so that you "see" it is now only listing album artists but that's what it does.
There is also an occasional issue with the current build in that sometimes changes to Album Artist or Sort Album Artist fail to be reflected properly in the column browser until iTunes is closed and reopened.
tt2

Issues with bit rate on Itunes purchases

For some of my purchases I cannot seem to upgrade the bit rate from 128kbs? How do I do this. also, some of my album purchases seem to have disappeared. How do I get them back? regards Edward

I know that Itune sPlus ended but I understood that you could delete your downloaded files and redownload them and they would be at 256k. is that correct?
Edward, Yes, if you subscribe to iTunes Match. Look at this document, and read the section on "Can I upgrade my previously purchased music to iTunes Plus?":
http://support.apple.com/kb/HT1711
iTunes Match costs $24.99 in the USA iTunes Store, probably a bit higher in the UK Store.
I have an album that seems to have disappeared from my purchases on the itunes store. how do I get that back?
Do you mean that it disappeared from your library? If so, and assuming it is still available in the store, you can redownload fresh copies by following the link in my earlier post. This action does not require Match.

HT203175 downloading a purchased album from itunes is stuck for 12 hours

I purchased an album on itunes store but downloading the album is stuck for 12 hours.
Once I tried to quit, removed itunes altogether then reinstalled it. However, the same album is stuck and has been downloading for the last 9 hours. What should I do?

Hi SophieH-K,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
If you are still unable to access your purchase, report the issue here:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
Judy

Strange issue with Apple ID in iTunes and Safari

I have a client who recently has had a very odd issue with his Apple ID. He is unable to purchase any music from the iTunes store on his MacBook Pro running 10.9.4 and iTunes 11.3. When he tries to purchase a song from the iTunes store, he enters in his correct apple id and password but itunes just returns right back to the login window with blank fields. There is no error message about using an incorrect password or apple id. When we try to log in to the Manage Apple ID page using Safari, we get the exact same thing. No error, just goes right back to the login screen like nothing happened. We can, however, log in to the site using another browser like Firefox or Chrome without issue.
I have done some extensive troubleshooting and isolated it to the user library since itunes and safari work fine in a test account we created. I've tried pulling all seemingly related pref files, application support files, caches, keychain items, the safari folder, etc. Basically if it was in the user library and had safari, apple id or itunes in the file name, I pulled it. This didn't fix the issue. I was able to temporarily fix the issue by pulling pretty much everything from the user library folder's application support and preferences folders. Everything worked for a little while but then the issue returned.
Does anyone have an idea what file could be going corrupt so quickly that is causing both safari and iTunes to no longer log in with his Apple ID?
Thanks in advance!

Sometimes resetting an Apple ID password can help > Apple - My Apple ID
If that doesn't help, from the iTunes menu bar click Store > Sign Out
Restart the Mac, launch iTunes then sign in again.

Issue with purchased album on itunes.

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