Issue with sending internal E-Mails(ERMS Demo)

Hi Experts,
I want to implement ERMS.For this, the first step is E-Mails should come to the CRM system.The steps which i followed:-
a) Got a mail-id configured from BASIS team-xyz at abc dot com.
b) Assigned this mail id to my business partner.
c) Created a loopback node in SCOT for testing purpose and send a mail to this mail id.
d)Send a test mail from SCOT->System->Short Message.
Now the issue is I am not able to track that mail.Where is it going? Ideally it should come to the SAP Business Workplace of my Business Partner(Transaction SBWP).Am I missing something here?
Please Help!
Regards,
Rohit

look at these 2 notes, there is a pdf file attached to 940882.
940882 Frequently Asked Questions about ERMS
882653 Frequently Asked Questions about Agent Inbox
from what you mentioned you have a few more steps that are outlined in that message.
[ERMS Overview|
http://service.sap.com/~sapidb/011000358700003326712006E]
[ERMS How-to-Guide|
http://service.sap.com/~sapidb/011000358700003326732006E]

Similar Messages

Sateillite A200-1A9: Issue with sending/receiving E-mail using Windows Mail

Using Windows mail I have to close/open the programme to be able to send mails, they get stuck in the Outbox. By closing and reopening the programme the mail gets sent. Also the Blue figure 1 in brackets showning 1 unread mail in the Outbox is there all the time although there is no mails read or unread in the Outbox
Not a server problem as all mails are going/receiving fine on my desktop.
Pressing send and receive button does not help. although some of the time it will receive mails when pressing send/receive but will not send them
I do have Norton Internet security 2007 and am getting fed up with the continuing problems that this seems to cause over the period 2004-7.
Is there an issue with the Windows mail programme running with Vista that is known

I think I have found a solution
Please check this:
Windows Mail will not Send or Receive mails
http://support.toshiba-tro.de/kb0/TSB7701X30005R01.htm
It seems that the update of Software Desktop SMS to the newest version will help to sort out this problem.

Gmail App Issue with picture embed in mail body

Hi,
I am an iphone 5 user and have installed the Gmail app from google inc. . But there seems to be an issue with sending emails.
If a new email is composed with a picture copied from the camera roll or other app in phone and pasted onto the email body in the gmail app,
and sent out, the email body gets stripped off the embedded picture.
The sent email in the 'Sent' folder of Gmail app does not display the embedded picture. Is this a known issue with the Gmail app?
Is there any resolution?

Hi.,
First you have to store image in MIME Repository. , then use HTM type to send mail .,
check these : [Send Picture in body of Email|Send an picture to body of an email;
and [Send HTML mail with image|Re: Send HTML mail with image;
hope this helps u.,
Thanks & regards,
Kiran

Issue with Sender File FCC

Hi Experts,
I have an issue with Sender File FCC Adapter. The file being picked is of type TXT and it is tab seperated. The first line contains the field names and from next line onwards we have values for those fields.
The field names and field values are tab seperated. Even inserting a single letter in some field value manually disrupts the whole setup & alignment of the TXT file and the Sender File CC is unable to pick up the file from the shared folder. If the first file is errorenous and after that a correct TXT file is posted, it fails to pick up the correct file as it is trying to pick the errorenous file first.
The Error thrown is :
"Conversion of file content to XML failed at position 0: java.lang.Exception: ERROR converting document line no. 2 according to structure 'ABCD':java.lang.Exception: ERROR in configuration / structure 'ABCD.': More elements in file csv structure than field names specified!"
I have two questions:
1. Is there a way to handle such a scenario? For e.g., the errornous TXT file gets picked but throws error in PI.
2. Is there an alternative that the sender FCC channel picks up the correct files and filter out the errorneous ones ? ?
Thanks,
Arkesh

Hi Arkesh,
I think you are passing more number of fields than expected. Please check paramters defined and send the data accordingly.
In the processing parameters tab of sender file adapter, you have an option called Archive faulty source files, below to that you would have option to enter the " Directory for Archiving files with Errors".
I hope this helps you....
Thanks,

Having issues with sending attachments via iMail to PC users

Having issues with sending attachments via iMail to PC users. Either they do not see all the attachments or the attachment comes across blank. Is there any suggested ways to resolve this?

You can also use Dropbox. 2GB free. Put files in the Public folder and you can send them links of the files instead.
You can use my referral link http://db.tt/MXNpy62 to create an account.

Is anyone else having issues with sending / receiving messages since ios7 upgrade

Is anyone else having issues with sending / receiving messages since ios7 upgrade

I found this link, and am trying it right now to see if it helps.
http://forums.macrumors.com/showthread.php?t=1647944&highlight=ios7+imessage+tro uble

Issues with sending mail when using 2 email accounts - possible bug?

Hi all,
Having issues with trying to send email from the 3g iPhone. I have 2 IMAP acounts set up on the phone, one
which works fine but when I try to create mail from the primary account as soon as I hit send it exits the mail program and goes back to the home screen.
Both IMAP accounts have identical settings apart from the username and email address. On the primary account there is no sent messages folder on the iPhone whilst there is on the account that works. I've had a look in the advanced settings and it is programmed to store sent messages in the local sent folder which doesn't exist. I've tried selecting it to store in a IMAP folder as I thought maybe it was crashing as the local folder wasn't there but it has the same result.
Have deleted the account and entered the settings back in again to try to coax it to create the local sent folder but cake up with the same problem.
Suggestions are welcome.

You have their SMTP servers mixed up, go to Mail>Preferences>Accounts>Outgoing Mail Server (SMTP), click on the server then choose Edit SMTP Servers and select the correct one for each account. Then check the Use Only This Server box

From mac mail, I can send but not receive mail. Also, on the same mac, I can run mail through Entourage and no issues with sending or receiving

only found this problem with mac mail , when new hard drive waqs installed!!
i CAN SEND from mac mail
When I first set it up, i could receive mail but not send and now its the other way around
I cannot receive mail.
However, under Entourage mail, i have not problems with similar settings!!
Can you help, this is wrecking my head!!

What do you see if you invoke Mail's menu option Window > Connection Doctor?

Having issues with Sending Emails from Excahnge 2013

hope you can help,
I am learning Excahnge 2013 for the first time, and I have just build my first Excahnge 2013 server on a Windows 2012 server.
I follow the steps from "petenetlive.com" on how to install the server and services. as this is a test bed server, I haven't gone as far as getting the Cert's.
I have tried to different domain names from JCPPhotos.local
and jessphotos.co.uk but for some reason, I can't get the exchange to send out a test email, but I am able to send emails within exchange to internal email accounts with no issues.
at the moment as this is a test bed, I have all the services on the same server, AD, Domain Contractor, DNS, but once I have this all sorted out then I will split the services onto different servers.
I have at the moment disable all firewalls on the server, and opened all ports on my main firewall for all out going traffic.
I have set up the send connecter as shown by Petenetive, and as the domain name is the same as my public domain name I have done anything else. has anyone else had the same issues, and if so then can you please advice.

I have check the Queue Viewer, and it looks like all the test emails are blocked, within exchange as it is showinNext
Hop Domain = netsmart.org.uk
Delivery Type = DNSConnectorDelivery
Status = Retry
Message Count 2
Next Retry 04 March 2015 08:20:10
Last Error 400.4.4.7
here is the log file
Identity: SVREXC01\13\8589934602
Subject: TEST 1
Internet Message ID: <[email protected]>
From Address: [email protected]
Status: Ready
Size (KB): 4
Message Source Name: SMTP:Default SVREXC01
Source IP: 172.16.1.13
SCL: -1
Date Received: 03/03/2015 14:07:40
Expiration Time: 05/03/2015 14:07:40
Last Error: 400 4.4.7 Message delayed
Queue ID: SVREXC01\13
Recipients: [email protected];2;2;[{LRT=};{LED=400 4.4.7 Message delayed};{FQDN=};{IP=}];0;CN=Send-Connector,CN=Connections,CN=Exchange Routing Group (DWBGZMFD01QNBJR),CN=Routing Groups,CN=Exchange
Administrative Group (FYDIBOHF23SPDLT),CN=Administrative Groups,CN=JessPhotos,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=jessphotos,DC=co,DC=uk;0
with Telnet, I tried to open a connection by        open *.*.*.* 25
I type a Nslookup command, but I got a error message   = 500 5.3.3 Unrecognized command
I then tried to use the Telnet a test email with this and I got a error at each command line    500 5.3.3 Unrecognized command
Destination SMTP server   mail1.netsmart.org.uk = "this was a guest as this is a hosted domain"
Source domain   jessphotos.co.uk
Sender's e-mail address
[email protected]
Recipient's e-mail address   [email protected]
Message subject   Test from JessPhotos
Message body   This is a test message
with the EXRCA outbound
I enter in the details,      outbound IP Address = Default gate "I was guesting on this"
for the email address I enter in my local
[email protected], and click Perform test, and I got a error, saying that it didn't like the IP Address
I also tried the IP Address of the Exchange server, which again didn't work
any ideals ?

Issues with Japanese encoding using Mail

Since recently (I would say since I updated to 10.6), I have an issue with Japanese-encoded (ISO 2022-JP) mails on my English MacOS.
I have no problem to read, edit and write answers to any mails.
However with some ISO JP-2022-JP encoded messages (sent with Thunderbird 2.0.0.23 (Windows/20090812) btw) I have the following misbehaviour:
- if I send the message and let the encoding to "automatic", Mail sends the mail in UTF-8, which I do not want since most of Japanese computer do not understand UTF-8 by default (and the receiver gets panicked: "I can not read your mail T_T !")
- if I set the encoding to "ISO JP-2022-JP", I can not send nor save the message (see [1] at the end of the post). One should note that the error message when saving is really misleading (and yes my hard-drive has a lot of space left) and it should be fixed by Apple.
- if I dig a bit deeper, I can in effect find some characters in the original message which prevent Mail to send my mail. It however does not make any sense since:
- those char were in the original message properly encoded in ISO JP-2022-JP
- those char are always very common ones
The only solution I have found so far is to delete the original message in my mail, which is very frustrating...
A sample of such mail can be found at (I removed personal info. and the mail is about a drinking party):
- http://files.me.com/trouve.antoine/73w3w9
Help would be very appreciated.
Thank you very much.
Antoine
[1] I get the following error messages:
-> try to save:
*This message can’t be saved to the Drafts mailbox.*
The message contains one or more attachments that
are too large to be saved in the Drafts mailbox. Try
deleting some attachments.
->try to send
*Invalid Text Encoding*
Some characters in your message could not be
converted to the “Japanese (ISO 2022-JP)” text
encoding. Choose a different encoding from the
“Text Encoding” menu.

You can find out about the different versions here, for example:
http://en.wikipedia.org/wiki/ISO/IEC_2022
Thank you. I feel a bit stupid for not having looked in Wikipedia at first...
I sometime wonder how could such basic problem like charset not being solved after more than 40 years of computer science...
Here is a note that addresses that problem, but I don't think it works with 10.6. Might be worth a > try:
http://discussions.apple.com/thread.jspa?threadID=121808&tstart=60
Thank for the link.
It seems to still work: new japanese mails are now sent in "ISO 2022-JP-2".
However, for messages with the header explicitly specifying "ISO 2022-JP" (which should be "ISO 2022-JP-2" on my mac) it has no influence.
The only ways I see to solve this issue would be:
i) to force "ISO 2022-JP-2" for all mails (a bit too extreme)
ii) to force the use of "ISO 2022-JP-2" instead of "ISO 2022-JP", but I do not think such precise configuration is possible
This mess appears to be due to Thunderbird which seems to mix "ISO 2022-JP-2" and "ISO 2022-JP", but I do not have any working Thunderbird to test now...

Issue with sending message delay

Hi; Got an issue that has cropped up with Mail lately. Been on the phone all day with Apple Care. Every test on the planet hasn't found what's wrong. I would greatly appreciate knowing if anyone else has come across this issue.
Mail version 4.3 (1081) on a clean IMac OSX 10.6.4. All updates current as of today. ISP is RCN; all settings correct and no known issues with the RCN SMTP server according to them.
Issue is repeatable through all troubleshooting tests performed today. You name it; we did it :-))
Issue seems isolated to sending messages in Mail. Message can be composed normally, then when the send button is hit, I get a revolving wheel for between 30 and 45 seconds on the send folder, then the message clears normally and in the case of a test back to me, can be received normally.
What's strange is that I installed Thunderbird for the sole purpose of testing the send function there to isolate MAIL as the culprit and all messages instantly cleared in Thunderbird and received normally. This takes the RCN SMTP server out of the error equation as far as I can determine.
Anyone have any ideas on this issue. Apple has given up trying to find the problem.
Many thanks
Dudley Henriques

It is "Mail and Address Book" but it's a subset of 10.5
here...http://discussions.apple.com/forum.jspa?forumID=1338
edit: SL stands for snow leopard i.e. 10.6.x
Message was edited by: taylor.henderson

Issues with iMac freezing using Mail, Safari, Chrome

I'm having issues with my iMac freezing, forcing me to hard restart my computer each time. I think I've had to powered down via power button altleast a twenty times today and yesterday. I've restarted 4 times just trying to finish this post
It seemed like I was only freezing using Safari at websites like facebook and youtube.com. So I switched to Chrome, which lasted a few hours until I started freezing on that as well.
I logged on as a Guest account and they seemed to be working fine. I thought Flash may be the issue so I re-installed but no dice. I emptied cache, cleared history from each browser, etc -- no help.
Then today I started freezing just using mail. While typing a message, auto correct attempted to correct a word and my system completely locked up from that.
I have plenty of hard drive space, RAM isn't an issue either.
Here's some of my system log just before one of my recent freezes:
Mar 12 16:19:11 Ronnies-iMac.local Safari[1744]: Glims Error: addChildrenOfBookmark:withTabLocation:toMenu:includeUnreadRSSCounts: not found. (unknown Safari internal)
Mar 12 16:19:11 Ronnies-iMac.local Safari[1744]: Glims Error: _leftTextMargin not found. (unknown Safari internal)
Mar 12 16:19:11 Ronnies-iMac.local Safari[1744]: Glims Error: BrowserWindowController load error (0) - Unknown Safari Internal
Mar 12 16:19:11 --- last message repeated 12 times ---
Mar 12 16:19:11 Ronnies-iMac.local Safari[1744]: Glims loaded from: /Library/Application Support/Glims/PlugIns/Glims for Safari.plugin
Mar 12 16:19:11 Ronnies-iMac.local Safari[1744]: -[BrowserDocument browserWindowController]: unrecognized selector sent to instance 0x7f9a6c00ecf0
Mar 12 16:19:11 Ronnies-iMac.local Safari[1744]: Glims Error: Can't reload session: -[BrowserDocument browserWindowController]: unrecognized selector sent to instance 0x7f9a6c00ecf0
Mar 12 16:19:23 Ronnies-iMac.local Safari[1744]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary on line 3. Parsing will be abandoned. Break on _CFPropertyListMissingSemicolon to debug.
Mar 12 16:19:27 --- last message repeated 2 times ---
Mar 12 16:19:27 Ronnies-iMac.local Safari[1744]: Glims Error: BrowserWindowController not found - Unknown Safari Internal
Mar 12 16:19:29 --- last message repeated 5 times ---
Mar 12 16:19:29 Ronnies-iMac.local Safari[1744]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary on line 3. Parsing will be abandoned. Break on _CFPropertyListMissingSemicolon to debug.
Mar 12 16:19:56 --- last message repeated 32 times ---
Mar 12 16:19:56 Ronnies-iMac.local WebProcess[1746]: objc[1746]: Object 0x7faa5b41c710 of class NSUserDefaults autoreleased with no pool in place - just leaking - break on objc_autoreleaseNoPool() to debug
Mar 12 16:20:20 Ronnies-iMac.local Safari[1744]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary on line 3. Parsing will be abandoned. Break on _CFPropertyListMissingSemicolon to debug.
Mar 12 16:20:34 --- last message repeated 5 times ---
Mar 12 16:20:34 Ronnies-iMac.local WebProcess[1746]: Unable to talk to lsboxd
Mar 12 16:20:35 Ronnies-iMac kernel[0]: Sandbox: sandboxd(1843) deny mach-lookup com.apple.coresymbolicationd
Mar 12 16:20:35 Ronnies-iMac.local Safari[1744]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary on line 3. Parsing will be abandoned. Break on _CFPropertyListMissingSemicolon to debug.
Mar 12 16:20:36 --- last message repeated 5 times ---
Mar 12 16:20:36 Ronnies-iMac.local sandboxd[1843] ([1746]): WebProcess(1746) deny mach-lookup com.apple.ls.boxd
Mar 12 16:20:39 Ronnies-iMac.local Safari[1744]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary on line 3. Parsing will be abandoned. Break on _CFPropertyListMissingSemicolon to debug.
Mar 12 16:21:09 --- last message repeated 11 times ---
I don't have much experience translating any of what I just pasted, any help would be greatly appreciated. Thank you!

I uninstalled the Glims plug-in on safari, and that's seemed to cure a little bit of the problem with safari. But I'm still getting hang-ups and freezes. I'm not even noticing a pattern anymore with which apps and so forth are causing it.
This is the log from a freeze that just occured at 22:59:
Mar 12 22:57:40 Ronnies-iMac.local mdworker[24584]: Unable to talk to lsboxd
Mar 12 22:57:40 Ronnies-iMac.local mdworker[24583]: Unable to talk to lsboxd
Mar 12 22:57:40 Ronnies-iMac.local sandboxd[24585] ([24584]): mdworker(24584) deny mach-lookup com.apple.ls.boxd
Mar 12 22:57:40 Ronnies-iMac.local sandboxd[24585] ([24583]): mdworker(24583) deny mach-lookup com.apple.ls.boxd
Mar 12 22:57:40 Ronnies-iMac kernel[0]: Sandbox: sandboxd(24585) deny mach-lookup com.apple.coresymbolicationd
Mar 12 23:00:22 Ronnies-iMac kernel[0]: disk0s2: I/O error.
Mar 12 23:00:22 Ronnies-iMac kernel[0]:
Mar 12 23:01:35 --- last message repeated 1 time ---
Mar 12 23:01:35 Ronnies-iMac kernel[0]: disk0s2: I/O error.
Mar 12 23:01:35 Ronnies-iMac kernel[0]:
Mar 12 23:01:36 --- last message repeated 1 time ---
Mar 12 23:01:35 Ronnies-iMac.local WindowServer[109]: CGXSetWindowTransformList: Invalid window 0x182
Mar 12 23:01:35 Ronnies-iMac.local Dock[246]: CGSSetWindowTransformsAtPlacement: Failed
Mar 12 23:01:35 Ronnies-iMac.local WindowServer[109]: CGXSetWindowTransform: Invalid window 0x182
Mar 12 23:01:35 Ronnies-iMac.local Dock[246]: CGSSetWindowTransformAtPlacement: Failed
Mar 12 23:01:35 Ronnies-iMac.local Dock[246]: find_shared_window: WID 386
Mar 12 23:01:35 Ronnies-iMac.local Dock[246]: CGSSetWindowListGlobalClipShape: Invalid window 0x182
Mar 12 23:01:35 Ronnies-iMac.local Dock[246]: find_shared_window: WID 386
Mar 12 23:01:35 Ronnies-iMac.local Dock[246]: CGSSetWindowListGlobalClipShape: Invalid window 0x182
Thanks again

Issue with sending an image in the body of email using SAP ABAP

Hello All,
We have a requirement to send an email to our external clients that contains an image in the body of the email. We are using cl_bcs class in ABAP to send the email and the mail is sending in html format.
We have uploaded the image in the SAP system using the transaction u2018SMW0u2019 and we are using the Function Module 'WWW_GET_MIME_OBJECT' to retrieve the image while sending the mail. But image is not displayed in the mail by using this approach.
When we tried to use the image URL from the company website with <img> tag of the html code in the ABAP Program, the image is displayed in the mail. But, to display the image we need to use the download option and also it is taking time to download.
Our aim is to download the image automatically in the mail. I have searched sdn but couldn't find complete info.
If anyone worked on the similar functionality, kindly reply.
Thanks in advance for your help.
Best Regards,
Ravi.

Are you trying to send the e-mail with the image embedded? I did it with PHP and Phython... Never done it in ABAP, sadly to say... but I guess it should be possible. You'll need to play with the way the HTML code of the e-mail is being created, using MIME and the right headers. I'm guessing the result of WWW_GET_MIME_OBJECT will be your 'Content-ID'.
Do some google with "Send an HTML email with embedded image". Even if it's related to another programming language it might give you some clues about how to compose the e-mail and you'll be able to replicate the logic by using CL_BCS.
An alternative would be to just attach the image to the e-mail.
Cheers,
Andres.

Font issue with left sidebar in Mail

I'm having perhaps another/different font issue with Mail after updating to Snow Leopard.
I do have a Dell 24" LCD hooked up to my MBP. I've noticed the comments/links related to the font smoothing issues. I've played around with that with no noticeable change.
Check out the before & after pics. Anyone have thoughts?
http://i625.photobucket.com/albums/tt336/marascoc/mac/beforeafter.jpg
Message was edited by: marascoc

Same issue here whenever I'm using a different color profile. Only the default color profile seems to work properly with the new sidebar in mail.

Issue with Attachment download from Mail?

I am having an issue with an attachment. I opened the attachment from an email account on my iPad2 and the screen has just gone black. Mail will not let me out of trying to view the attachment. I tap on the screen and nothing happens. It has frozen my mail accounts. Any one have an idea how to cancel the attachment if the mail is not responding?

Do a hard reset: Press and hold on the Home button and the On/Off button at the same time. Continue to hold even after you see the "Slide to Power off" screen. Hold until the Apple logo comes up.

Issue with sending internal E-Mails(ERMS Demo)

Similar Messages

Maybe you are looking for