Issue with setting up an account for Apple Discussions

Off and on for 4 or 5 years I have posted questions or responded to them the in PowerBook G4 15" Titanium section. Then a couple of weeks ago I tried to log in and was informed that my Apple ID had been disabled for security reasons. I then created a new Apple ID and password and had no difficulty logging in with that. However, to post in the Apple Discussions I was prompted to create a new account for that purpose. When I filled in the fields, checked the box agreeing to the conditions, and clicked the Submit button, I got no error message, but the "Create New Account" screen reloaded and I still couldn't post. Clicking login just brought up the same screen again. After trying and failing to create a new posting account off and on over a period of a week I finally went to the Seattle Apple Store to see if they could help me. The first employee kindly went through the steps with me three times with the same baffling result. Finally a second employee helped me and was successful on his third try (I thanked him profusely!). However, even he could not identify the problem because no error message ever appeared. Was I trying to use an alias that didn't work for some reason? Does the Other Computer Information field need to be filled in even though it looks optional because it doesn't have an asterisk? Is the secret to get help at an Apple Store? All just FYI.

Thanks, jpfresno. The Apple Store guy also suggested that the alias I wanted might already be in use, but evidently that wasn't the case.
At this point I should clarify that my account issues have been fully resolved. The point of my post is a larger issue--usability of the Create New Account screen. The fact that neither I nor two Apple Store employees could figure out why attempting to create a new account for Apple Discussions repeatedly failed was due to lack of feedback after clicking the Submit button. I would normally expect to see a message like "This alias already in use" or "This field must be filled in" but there were no messages of any sort.

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