Issue with shutting down all processes for patch install

I have been trying to install patch 6032088 on Win XP. I have shutdown my Oracle instance, processes and listeners. However, when I come to install the patch it fails because it cannot overwrite the oci.dll. This is due to the fact that a process is still using the file. How can I make sure all processes have stopped?
Thanks in advance.

In my case, when the Microsoft service starts up, they take this lock on the oci.dll in the database home. they must have found it in the path and gotten it first.
Here is a note that discusses it happening. I am not sure which service starts up this msft com thing, but I'll shut some down and see when it stops happening.
http://support.microsoft.com/kb/233297
it breaks patching/provisioning as well. i contemplated renaming it, or removing the home from the patch.. seems like renaming will be easier. how annoying.

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