Issue with smart tv freezing

Just got new smart tv and keeps freezing when I go to the home page? The only way to get it out of the home page is to unplug the tv. It will work until you go into the home page 2-3 times and it will freeze up on the home screen. Any suggestions?

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- Peter

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Issue with Smart View when trying to connect to Planning/Essbase

Hi All,
I'm facing this issue with Hyperion 11.1.1.3 & 11.1.2. In Excel, I've created a connection in SmartView by giving the URL as http://ServerName:8300/HyperionPlanning/SmartView. After that i'm able to see "Servers" and when i started expanding that, it displayed the server name. When i clicked on the server name, it should display the Planning Application name right ? instead of that just a Cuble symbol is displaying. Do i need to make any settings for proper display of the Planning Application names ? This is perfectly working fine with HFM. I'm able to see HFM application names. Pls. advice

I was trying for shared conenction this morning and it was not working. Now all of sudden it started working. Even i've checked now, the private connection is also working fine with the URL http://planningserver:8300/HyperionPlanning/SmartView

Issue with Smart View for Planning Connection

Hi All,
I'm facing this issue with Hyperion 11.1.1.3 & 11.1.2. I've created a connection in SmartView by giving the URL as http://ServerName:8300/HyperionPlanning/SmartView. After that i'm able to see "Servers" and when i started expanding that, it displayed the server name. When i clicked on the server name, it should display the Planning Application name right ? instead of that just a Cuble symbol is displaying. Do i need to make any settings for proper display of the Planning Application names ? This is perfectly working fine with HFM. I'm able to see HFM application names

Well, the thing I always forget and have pulled much hair out over is to add the essbase server access to the planning group.
Check on that, and I will loosen the rocks in my head to see what else I can suggest.
Robb

Planning Data from formatting issue with Smart view in 11.1.2

Hi,
We are facing one strange issue in Smart view.
We have created a dataform in Planning as follows:
Columns:
FY10 FY10 FY10
Budget Budget Budget
Jan Feb Mar
But when we open this in Smart view, we are getting the columns as follows:
FY10
Budget
Jan Feb Mar
i.e. year and scenario are spreading across months instead coming at each column level.
We are using Hyperion Planning 11.1.2, Smart View 11.1.2 and Office 2003.
Please help us.
Thanks,
Naveen Suram

Are you saying you want the dimension members FY10 and Budget to be repeated in each column?
I think that can be done for Ad-Hoc Analysis mode, but not where you have opened up a Planning form.
Cheers

Issue with smart view add-in in MS word 2003

Hi,
I have smart view 9314 and office 2003 installed on my machine. I can see hyperion tab in excel and it works fine but i can't see hyperion tab in word or powerpoint. Its not in disabled items for word. I tried to add HsTBar.xla in word using Templates and Add-Ins option but it throws error: Invalid add-in. Any info to resolve the issue would be highly appreciated.
Thanks.

Office 365 Web Apps are not supported and cannot be supported as there is no platform for add-in's in that environment. http://www.microsoft.com/en-us/download/details.aspx?id=13602
Most Office 365 uses cases and users end up with Office installed on the desktop and at that point we are talking about normal Office Support. Right now it is up to the Office 365 administrator to determine the version of Office to be used by their 365 users. http://onlinehelp.microsoft.com/en-us/office365-enterprises/ff637585.aspx
Short answer is that Smart View does not support Office 365 Web Apps and there are no plans to support the Web Apps.

Issue with Smart View Help Contents using v11.1.2.0.01

Hi there,
I just installed v11.1.2.0.01 (Build 003) of the Smart View add-in on a MS Windows XP SP2 PC with MS Office 2003 SP3.
Unfortunately, the Help Contents in MS Excel does not seem to work as whenever I select Smart View > Help > Contents, nothing gets displayed. Selecting Smart View > Help > Technical Support and Smart View > Help > EPM Documentation takes me to various links on the www.oracle.com site.
I uninstalled then re-installed this specific version a few times but to no avail. I even checked the contents of each subdirectory where Smart View has been installed but could not find any Help files whatsoever.
1. Has anyone ever encountered this issue?
2. If yes, what do I need to do to resolve this issue and get the Smart View Help to be displayed?
Thanks in advance,
JBM

Well, reading the documentation about knowing where to find the documentation would have actually helped. At the bottom of page 10 of the Smart View ReadMe document, the following is mentioned under the "Documentation Updates" section:
"For Smart View online help to be available, the Shared Connections URL on the Advanced page of the Options dialog box must contain an EPM Workspace URL."
This question is now answered.
JBM

Production issue with Smart Form

Hi ,
Issue is:
Data getting poplutated in Dev system but not getting in Production system.
we are using standard FM CRM_OUTPUT_SINGLE_READ
which contains FM SSF_FIELD_LIST to which our smartform name is passed.
FM SSF_FIELD_LIST returns all the global definition fields of the smart form.
It has a statement
import fields to fieldlist
         from database stxfcontr(sf) id l_fullname.
Now in Dev system we get all the required values but in Production system it doesnt show any value.
Also in table stxfcontr i can see two values for my Form
Entries from Development System :
SF    ZCLSDXT_YI01_PRINT                                   0 1815
SF    ZCLSDXT_YI01_PRINT                      X            0 1830
Entries from Production system:
SF    ZCLSDXT_YI01_PRINT                      X            0 1584
I think problem is with IMPORT statement which is inside the FM SSF_FIELD_LIST ...
Is it has to do with ABAP memory or something like that? or something i need to do in FORM ..but since in dev system same FORM is getting value why i am not getting in Prodc.'
Please help...
If anyone can help me why it is not populating the fields?
Regards,
Mayank

hI Vishnu,
yes its been transported properly..
even when i execute this FM SSF_FIELD_LIST by passing my FORM name it doesnt displays the Global defined fileds in production but in Dev same FM displays all the fields.
Any idea how this table STXFCONTR gets entry in it..
I am working on Solution Manager system....
Regards,
Mayank

Issues with Smart Shape Buttons

Greetings all, another question for you Captivate Guru's out there...
Is there a way to force a non Smart Shape Button compliant LMS/Flex Wrapper to understand the object by adding a file that would identify the Smart Shapes as a valid button without updating the Adobe Libraries completely.
A certificate, perhaps some sort of Javascript, or something along those lines?
Is there a place where I can read the code that makes Smart Shape buttons work when published like current Flash Player protocol for them in the libraries?
Any help is greatly appreciated.
Thanks!

I'm using a Mac (latest version).
@devices: Android and iOS smartphones and tablets as well as Mac and Windows PCs.
"Do you see this same issue on a blank project (With 2 or 3 Smart Shapes) ?"
I'm not sure if I get you right, but the project I posted is nearly a blank project (created with CP7). So I think the answer is "yes".

Issue with Smart Recorder

Hi all - sorry if this is the wrong section.
Could someone tell me if there's a built in recording duration limit in Smart Recorder? It won't let me record more than 3 hours and 8 minutes (I need to be able to record a 4 hour DJ set live).
The drive i'm pointing it at has about 120Gb free so it should be ample for 4 hours.
Any clues??

Hi,
You might want to switch to the 1st tab ("Record Now") and select WMA format or WAV format with a lower sampling rate / bit rate so that you can have more than 4 hours of recording (WMA format is preferred). Hope this helps.

Vision Builder AI Vision Assistant issue with smart camera contrast

I am using a NI 1776C smart camera with Vision Builder AI 2011. The contrast is pictures in different from automated mode and running on the PC. After using vision assisant to process an image (erode, color threshold, lookup), when I run this script from the pc I get a totally different contrast then when I save the script to the smart camera and run in auto mode. Not sure why this is happnening.

Did you change any of the camera settings in MAX when testing on the PC? Any change in lighting between the two? Would you post sample images please?
Troubleshooting the Smart Camera in Measurements & Automation Explorer
http://www.ni.com/tutorial/6881/en/

I had an issue with my ipod freezing up when downloading 6.0.1 . My ipod is now unresponsive, and my computer no longer picks up my ipod. Will my ipod back up still be accessible if I try removing then, reinstall itunes?

My ipod will no longer turn on, and comes up with the image of a connector lead and itunes logo, but if I try plugging it back into my computer my computer no longer picks it up. I'm thinking of try re-installing itunes, but need the back up I made to still be accessable.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Issue with mail, it freezes everytime I open it, the wheel spins.

ONce opened mail freezes and the wheel spins. In the Window menu there are 12-15 message viewers, telling me that are open, but do not appear anywhere on the finder. It appears that it maybe a conflict of some sort, but I can not figure it out. No updates have been made recently, mail has just got slower and slower to now where it won't let me do anything? System software is up to date and running on 10.6.8. Really don't want to have to go through the reinstalling process, can anyone help?

Running Mail 4.5

Issue with i tunes freezing

Hi
So the problem is i have a MacBook, and i tunes 11.0.4. I tunes is running fine but as soon as plug in my ipod, my iphone or my ipad is freezes and i have to force to quit. it sends a report apple but im not getting any answers.
any help or advice would be greatful.

http://support.apple.com/kb/HT2311
http://reviews.cnet.com/8301-13727_7-20017359-263.html
http://www.macworld.com/article/1151428/itunes_uninstall.html

Full screen mode - Issue with Aperture freezing

Hi I have an issue with Aperture 3 freezing if I send an image to a plug-in or external editor while in full screen dual display mode. I have to exit full screen mode first and then send to photoshop/external plugin.
It is not a huge deal and a simple workaround but if I forget to do it Aperture will freeze and I will have to force quit the application.
Any thoughts or suggestions welcome.
Thanks!

Just send a comment to Apple via "Aperture→Provide Aperture Feedback".
IME, both full-screen mode and dual-display mode have some rough edges. (I don't expect any improvements until OS 10.7, which is widely reported to include a full re-design of full-screen mode.)

Issues with iMac freezing using Mail, Safari, Chrome

I'm having issues with my iMac freezing, forcing me to hard restart my computer each time. I think I've had to powered down via power button altleast a twenty times today and yesterday. I've restarted 4 times just trying to finish this post
It seemed like I was only freezing using Safari at websites like facebook and youtube.com. So I switched to Chrome, which lasted a few hours until I started freezing on that as well.
I logged on as a Guest account and they seemed to be working fine. I thought Flash may be the issue so I re-installed but no dice. I emptied cache, cleared history from each browser, etc -- no help.
Then today I started freezing just using mail. While typing a message, auto correct attempted to correct a word and my system completely locked up from that.
I have plenty of hard drive space, RAM isn't an issue either.
Here's some of my system log just before one of my recent freezes:
Mar 12 16:19:11 Ronnies-iMac.local Safari[1744]: Glims Error: addChildrenOfBookmark:withTabLocation:toMenu:includeUnreadRSSCounts: not found. (unknown Safari internal)
Mar 12 16:19:11 Ronnies-iMac.local Safari[1744]: Glims Error: _leftTextMargin not found. (unknown Safari internal)
Mar 12 16:19:11 Ronnies-iMac.local Safari[1744]: Glims Error: BrowserWindowController load error (0) - Unknown Safari Internal
Mar 12 16:19:11 --- last message repeated 12 times ---
Mar 12 16:19:11 Ronnies-iMac.local Safari[1744]: Glims loaded from: /Library/Application Support/Glims/PlugIns/Glims for Safari.plugin
Mar 12 16:19:11 Ronnies-iMac.local Safari[1744]: -[BrowserDocument browserWindowController]: unrecognized selector sent to instance 0x7f9a6c00ecf0
Mar 12 16:19:11 Ronnies-iMac.local Safari[1744]: Glims Error: Can't reload session: -[BrowserDocument browserWindowController]: unrecognized selector sent to instance 0x7f9a6c00ecf0
Mar 12 16:19:23 Ronnies-iMac.local Safari[1744]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary on line 3. Parsing will be abandoned. Break on _CFPropertyListMissingSemicolon to debug.
Mar 12 16:19:27 --- last message repeated 2 times ---
Mar 12 16:19:27 Ronnies-iMac.local Safari[1744]: Glims Error: BrowserWindowController not found - Unknown Safari Internal
Mar 12 16:19:29 --- last message repeated 5 times ---
Mar 12 16:19:29 Ronnies-iMac.local Safari[1744]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary on line 3. Parsing will be abandoned. Break on _CFPropertyListMissingSemicolon to debug.
Mar 12 16:19:56 --- last message repeated 32 times ---
Mar 12 16:19:56 Ronnies-iMac.local WebProcess[1746]: objc[1746]: Object 0x7faa5b41c710 of class NSUserDefaults autoreleased with no pool in place - just leaking - break on objc_autoreleaseNoPool() to debug
Mar 12 16:20:20 Ronnies-iMac.local Safari[1744]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary on line 3. Parsing will be abandoned. Break on _CFPropertyListMissingSemicolon to debug.
Mar 12 16:20:34 --- last message repeated 5 times ---
Mar 12 16:20:34 Ronnies-iMac.local WebProcess[1746]: Unable to talk to lsboxd
Mar 12 16:20:35 Ronnies-iMac kernel[0]: Sandbox: sandboxd(1843) deny mach-lookup com.apple.coresymbolicationd
Mar 12 16:20:35 Ronnies-iMac.local Safari[1744]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary on line 3. Parsing will be abandoned. Break on _CFPropertyListMissingSemicolon to debug.
Mar 12 16:20:36 --- last message repeated 5 times ---
Mar 12 16:20:36 Ronnies-iMac.local sandboxd[1843] ([1746]): WebProcess(1746) deny mach-lookup com.apple.ls.boxd
Mar 12 16:20:39 Ronnies-iMac.local Safari[1744]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary on line 3. Parsing will be abandoned. Break on _CFPropertyListMissingSemicolon to debug.
Mar 12 16:21:09 --- last message repeated 11 times ---
I don't have much experience translating any of what I just pasted, any help would be greatly appreciated. Thank you!

I uninstalled the Glims plug-in on safari, and that's seemed to cure a little bit of the problem with safari. But I'm still getting hang-ups and freezes. I'm not even noticing a pattern anymore with which apps and so forth are causing it.
This is the log from a freeze that just occured at 22:59:
Mar 12 22:57:40 Ronnies-iMac.local mdworker[24584]: Unable to talk to lsboxd
Mar 12 22:57:40 Ronnies-iMac.local mdworker[24583]: Unable to talk to lsboxd
Mar 12 22:57:40 Ronnies-iMac.local sandboxd[24585] ([24584]): mdworker(24584) deny mach-lookup com.apple.ls.boxd
Mar 12 22:57:40 Ronnies-iMac.local sandboxd[24585] ([24583]): mdworker(24583) deny mach-lookup com.apple.ls.boxd
Mar 12 22:57:40 Ronnies-iMac kernel[0]: Sandbox: sandboxd(24585) deny mach-lookup com.apple.coresymbolicationd
Mar 12 23:00:22 Ronnies-iMac kernel[0]: disk0s2: I/O error.
Mar 12 23:00:22 Ronnies-iMac kernel[0]:
Mar 12 23:01:35 --- last message repeated 1 time ---
Mar 12 23:01:35 Ronnies-iMac kernel[0]: disk0s2: I/O error.
Mar 12 23:01:35 Ronnies-iMac kernel[0]:
Mar 12 23:01:36 --- last message repeated 1 time ---
Mar 12 23:01:35 Ronnies-iMac.local WindowServer[109]: CGXSetWindowTransformList: Invalid window 0x182
Mar 12 23:01:35 Ronnies-iMac.local Dock[246]: CGSSetWindowTransformsAtPlacement: Failed
Mar 12 23:01:35 Ronnies-iMac.local WindowServer[109]: CGXSetWindowTransform: Invalid window 0x182
Mar 12 23:01:35 Ronnies-iMac.local Dock[246]: CGSSetWindowTransformAtPlacement: Failed
Mar 12 23:01:35 Ronnies-iMac.local Dock[246]: find_shared_window: WID 386
Mar 12 23:01:35 Ronnies-iMac.local Dock[246]: CGSSetWindowListGlobalClipShape: Invalid window 0x182
Mar 12 23:01:35 Ronnies-iMac.local Dock[246]: find_shared_window: WID 386
Mar 12 23:01:35 Ronnies-iMac.local Dock[246]: CGSSetWindowListGlobalClipShape: Invalid window 0x182
Thanks again

Issue with smart tv freezing

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