Issue With Trying To Download App
So I am trying to download an app and it prompts me to enter my password, so I do. Well then 2 seconds later, it asks for it again. It keeps popping up asking for my password, which I am entering correctly. It's very strange. I have also changed my password a few times to see if that works and after I change my password it lets me log in just fine, but then if I go back later in the day it starts to do the same issue of not accepting my password.
Is anyone else having this issue?
Hello khamad,
The following article should help regarding the "Error ID: 30702" message you are receiving when attempting to log into your BlackBerry® ID account on your BlackBerry® Curve 9360 smartphone:
"Unable to login to your BlackBerry ID account" or "Unable to update your BlackBerry ID account information" error occurs on a BlackBerry smartphone running BlackBerry 7 - http://www.blackberry.com/btsc/KB28212
We hope this helps.
Thank you.
-FB
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