Issue with Unity's "Transfer to alternate contact number" is not able to connect calls?

I'm not have any luck  configuring the
Unity 7.1 call action "transfer to
alternate contact number" being able to complete the call transfer.
Any suggestions?

Hi Robert,
I would check the Calling Search Space assigned on the Unity
ports to ensure they have access to call the Alternate number
in question.
Cheers!
Rob

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