Issue with using my gift card points

Okay, here's what I've done:
I've bought an iTunes gift card, I've redeemed it onto my account, it was $15 CDN. Now, I've wanted to purchase the OS 3.0 for my iPod Touch (2nd Gen.), but it won't let me use the points on my account.
Account currently does not use a credit card, it was set up without one because I do not have access to a credit card at this time.
Now, how do I use my points to get OS 3.0, and other things as well? Any help for a newbie?

Hey!
I'm assuming CDN is Canadian?
Unfortunately your iTunes gift card cannot be used to redeem S/W.Something to do with licensing laws or whatever.This is from Canadian Terms of sale from Apple.....
"4. Gift certificates, iTunes Cards, content codes and monthly allowances purchased in Canada must be redeemed through the Canadian iTunes Store, open only to persons above the age of 13. Not all products may be available. Content and pricing subject to availability at the time of actual download. Gift certificates, iTunes Cards, and monthly allowances may not be used to purchase software, games, or apps. Internet access and compatible software and hardware are required."
Laughable when your literally "just next door" to the US.
Cheers,
John

Similar Messages

  • Having issues with redeeming my gift card

    I redeemed a fifteen dollar app store card and I used it to get music. I bought eight songs and when I was going to get more; everytime it said it would be billed to my credit card and not the amount that was left from my card and I never had that happend before. It says I have $5.21 left and yet it keeps telling me it's going to get billed so I don't know what to do...

    it seems others are having trouble with the ituens music store in redeeming gift cards etc. do realize what holiday it is and that many more are tryignt o do the same thing you are attempting. Id say wait if you can until tonight or tomrowo adn im sure that you wont have any lags or trouble.:)
    GFF

  • HT1933 I bought six songs using my itunes gift card in February but I cannot play the songs or downlaod them to my ipod because I get an error saying the original file could not be found.  I have used the gift card previously with no issue.  How do I fix

    I bought six songs using my itunes gift card in February but I cannot play the songs or downlaod them to my ipod because I get an error saying the original file could not be found.  I have used the gift card previously with no issue.  How do I fix it?

    Have you moved or deleted those tracks on your computer (the gift card has got nothing to do with it) ?
    You might be able to re-download them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes (re-downloading isn't possible in all countries) - if those songs appear there then delete the entries from your iTunes library (where you are clicking on them to play them and gettinf the 'original file' error), and they should then get a cloud symbol against them for re-downloading.
    If they don't appear in that link then have you got them on, for example, an external drive ?

  • I am a US citizen in school in Montreal and I was given a US Apple Store gift card. How can I buy the new iPad using my gift card and with a school discount?

    I am a grad student from NYC and at a university in Montreal. I was given a 500$ gift card as a gift to put towards a new ipad. BUT, I apparently cannot use the US gift card in Canada. So, what do I do? I have no time to head back to NYC to get it. I want to order it, but not sure they will ship to montreal...? And was thinking of sending it back to my parents and then have them buy it and mail it to me, but I I think them having to pay tax on this is ridiculous. On top of that, I should be able to garner the ed discount but I dont think the US recognizes Canadian schools in their system and visa versa. SO if I do buy it in the US, I can use my gift card but I can't get the discount. Or if I buy it here in MTL, I can get the discount but I cannot use the gift card..
    Can anyone suggest a solution? all bright ideas welcome.

    You can only use a gift card in the country it was issued in - no way around that as the Apple Store does NOT offer currency exchange with gift cards.
    Nor can you order from the USA online store and ship to any address outside of the USA - again, no way around that as the online stores do NOT ship internationally.
    You could send the gift card back to someone in the USA, to use to purchase your item for you, and then once they receive it, they could ship it to you.  Canada customs will hold it until they collect any import fees and taxes levied on imported consumer electronics though.
    Either that or buy it in Canada with the discount, and use the card later when you get home again.

  • Itunes - How to use a credit card with a remaining gift card balance

    In iTunes, I'm running into an issue where I have a gift card that is tied to my account and i have 4$ left on the card. I want to buy a song using my credit card, and I have successfully entered my credit card information into my account, but I don't know of a way to explicitly buy a iTunes song and charge my credit card rather than having it pull from my gift card's remaining balance.
    Please let me know if there is explicitly charge your credit card even with a remaining gift card balance. In recent songs that I've bought, iTunes has been automatically defaulting to use my registered gift card rather than the credit card I have on file.

    I'm having a similar issue: just redeemed a gift card for $25. I can see it in the upper right corner. Yet when I select a song to download, I am (again) asked to sign in and select a credit card to use. I don't want to use a credit card, I want to use the $25 card. This hasn't happened to me before now. If I click the 'redeem gift card' option in the credit card screen, it correctly says that that card has already been redeemed.

  • Why can't we use iTunes gift cards with family sharing? After Christmas, we now have lots of account credit we can't use. Very frustrating.

    Why can't we use iTunes gift cards with family sharing? After Christmas, we now have lots of account credit we can't use. Very frustrating. There is no option found for using account credit.

    I just logged out of my daughter's account and back in, and now it works. Deducted from gift card account balance. So I hope this is resolved.

  • HT2105 I have an itunes gift card, then found out that I can not use it with my KOBO Ereader.  I was wondering if I could let someone else in my family use the balance of my gift card?  They have an IPad and they often use Itune Gift Cards to purchase mov

    I was given an itunes gift card, then found out that my KOBO Ereader will not accept the itunes gift card.  I now have this gift card with a balance on it and would like to give it to my brother (he has an IPAD and uses Itune gift cards all the time).  If he was to use my gift card (with my password) would the movie or book that he purchase show up on his devise or would it show up on mine.  Thanks for all the help

    I'm not sure what you mean. Did you redeem the gift card to your iTunes Store account? If not, just give your brother the gift card and he can redeem it in his own iTunes Store account. If you did redeem the card, then there's no way to transfer the balance from your iTunes Store account to his. He'd have to use your iTunes Store account to make the purchases and sync to his devices.
    Regards.

  • HT201303 last time i bought apps by using visa gift card so iam trying to use the kind of visa gift card and the system is denying the method payment ....any idea how to solve this with my itune account ?

    last time i bought apps by using visa gift card so iam trying to use the kind of visa gift card and the system is denying the method payment ....any idea how to solve this with my itune account ?

    A few reasons I can think of, but instead of shooting in the dark, lets check with experts who can look at your account.
    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html

  • How can I use my gift card, issued to me in the US, if I am currently in the Philippines?

    Hi,
    I bought my mac pro (first time owner) last July in New Jersey, U.S.A., and with this, I was given gift cards with the said purchase.  I am currently in the Philippines and will be here until late next year, and would like to use the gift cards to purchase apps in the app store.  Unfortunately, I was informed that I can only use it if I go back to the U.S., since the address I indicated in the purchase is my address there.
    Is it possible for me to use them here in the Philippines, because my next trip to the U.S. is still undetermined.  I can provide other needed info should it be required.
    Thanks and hope to hear a positive reply from you really soon.
    Regards,

    Wacks Mendez-
    The Apple support community is a User to User forum. Apple makes no promise to read these postings, and NEVER responds here.
    I guess there are not a lot of readers from the Phillipines who can answer your question.
    You should try contacting the support numbers for the Phillipines and ask them if there is anything you can do.
    http://www.apple.com/asia/contact/

  • Reward certificate on item with a free gift card

    Hello,
    We've got about $50 worth of best buy reward points banked on our My Best Buy account (elite plus if that makes a difference) and were interested in redeeming those points towards the Keurig 2.0 that's on sale this week. The only problem is that the Keurig K350 (SKU: 6627115) currently comes with a free $20 Best Buy Gift Card. 
    We've had trouble redeeming reward certificates on items that come with a free gift card in the past. Is this still an issue or has this problem been fixed online/in-store?
    tl;dr - can we use reward certificates on an item that comes with a free bestbuy GC online and/or in-store?
    Any info would be appreciated.
    Thanks.
    Solved!
    Go to Solution.

    Hi m88,
    Welcome back to the Best Buy forum!
    I am not aware of any past or current issues that would prevent members from being able to apply active certificates to products (in-store and on BestBuy.com) that come with a free gift card.  You should be able to redeem your $50 in certificates as long as the purchases pre-tax total is equal to or greater than the value of the certificates.
    With that being said, I would suggest trying to order the Keurig.  Please feel free to send me a private message if for some reason you have any problems placing an order and I will see what I can do to help.  You can send a private message by clicking on the blue button in my signature labeled "Private Message."
    Thank you for posting and for being a My Best Buy™ member.
    Derek|Social Media Specialist | Best Buy® Corporate
     Private Message

  • How do I use iTunes gift card on ipad mini?

    I have followed directions, but when I go to redeem it asks for my id and when I put that in it says I have no cc on file, which I don't bec I am trying to use an iTunes gift card. How can I use the gift card on my mini?

    Hey Toughmama,
    The iTunes Store Support Team can review your account with you and address this billing issue.  Click on the link below to get started:
    iTunes Store - Contact Us - Apple Support
    https://www.apple.com/emea/support/itunes/contact.html
    Regards,
    - Judy

  • How to use itunes gift card to buy apps on ipad 2? Do I need a credit card for it?

    how to use itunes gift card to buy apps on ipad 2? Do I need a credit card for it?

    I'm sorry, but there is nothing that I can do to help you with this situation. I don't know why, but many people have problems when they try to buy gems in the Clash of Clans game. Personally, I wouldn't touch the game with a ten foot pole, but that's just my opinion.
    You will have to contact iTunes Store Support and ask for their help. You can email them from here.
    https://getsupport.apple.com/Issues.action

  • HT2534 I used a gift card visa and it's all used up how do I get it back to payment option as none?

    I used a gift card visa for awhile for my payment option, well that card is now used up. I want to switch my payment option to "none" again but it's not letting me with the new iOS7. Anyone know how I can get it back?

    Hi twinstwinning1018,
    If you are having issues changing the payment method on your iTunes Store account to None, you may find the following articles helpful:
    iTunes Store: Changing your payment information
    http://support.apple.com/kb/ht1918
    Apple Support: Why can’t I select None when I edit my payment information?
    http://support.apple.com/kb/TS5366
    Regards,
    - Brenden

  • Trying to purchase using my gift card?

    I have redeemed my card onto Itunes store but now when  trying to purchase it keeps going to my billing and card info. How do I use my gift card to purchase and download?

    This is a case for the iTunes store support.
    Go to expresslane.apple.com  and choose 'itunes', then ' iTunes store'
    Select your topic ( billing and account or something like that) and then ' can't purchase in store'
    continue and send an email to iTunes store support explaining your situation, this is not a technical issue but an issue with your account.
    The itunes store support will look into it.
    Hope this helps

  • HT201359 Do you need to use a credit card to start iTunes and AppStore or can you just use a gift card?

    I just bought my iPod and i need to enter billing information to make a purchase from the iTunes Store. Do I have to enter credit card information or will it work with just a gift card?

    Hello, Rojelio16.
    Thank you for visiting Apple Support Communities.
    To create an Apple ID without a credit or debit card, there is a specific series of steps that have to be processed in order to allow the payment to be set as none on creation of the account.
    Creating an iTunes Store, App Store, iBooks Store, and Mac App Store account without a credit card
    http://support.apple.com/kb/HT2534
    If the specific steps have not been processed, a credit or debit card will be required to complete the setup the account.
    However, it can be removed and payment method changed to none as long as there is not an outstanding balance.  At this point an iTunes gift card can be used as form of payment. 
    iTunes Store: Changing account information
    http://support.apple.com/kb/ht1918
    Hope that helps,
    Jason H.

Maybe you are looking for