Issued new serial #, no activation #

I am a long-time Photoshop user, but I have filters that I can't us with CS 4 - 6. CS3 works for everything I need to create, and uses filters like Eye Candy, Splat!, and Xenofex2. I have been issued a brand new serial number to reactivate my CS3 on a new Mac, but there is no activation number to go with it. When I try to use the one shown in the re-activation page, it tells me the number is too short. How do I get through this part and get an authorization code?

you should only need your serial number (6 groups of 4 digits) to activate your cs3, and not need an additional (activation or otherwise) number

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