Issues after installing itunes to windows 7 64bit

This is the error I get when I plug in my phone. I have uninstalled and reinstalled three times and still get it. I installed the correct version. Please help. Its beyond fristrating.

Hey kankawaii,
Thanks for the question, and welcome to Apple Support Communities.
It might be best to completely remove iTunes and related components, then install to 64-bit version from the direct download link below.
To remove iTunes completely (along with related components):
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
To download the 64-bit version of iTunes for Windows:
iTunes 11.0.4 for Windows 64
http://support.apple.com/kb/DL1615
Thanks,
Matt M.

Similar Messages

  • Cannot install iTunes on windows 7 64bit

    Okay, I like so many cannot install iTunes on Windows 7 64bit.
    Now Orginally I got a message saying something to the effect of:
    There was a problem with the install you do not have permission for something...
    Through some investigating my iTunes was being installed and removing all my permissions to view and/or modify files within that folder. Even if I was logged in as admin and installed as admin all the permissions would simply block me out.
    This kind of had a familar feeling as in the last few versions of iTunes I had to run as admin just to open it (this is really annoying by the way)
    So I searched the net and many people were saying to uninstall everything "Apple" and try again.  So I did that.  Now I have this new message:
    there is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor.
    And again I scoured the internet for a way to fix this.  I apparently am supposed to goto Control Pannel/Programs and Features and select Apple Software Update and select repair.  The problem is that no longer exists in my programs list since I removed it in the earlier step. iTunes still refuses to install spitting out the same error forever. I tried the Microsoft "fix it" tool which is supposed to remove the Apple Software Update incomplete uninstall (which is apparently the whole problem) but it doesn't show up in the list for "fixing".
    I am at a loss.  Why doesn't Apple fix this.  I cannot update my iPhone to the latest software in fear I may need to restore it. With no iTunes that is impossible.  I cannot change any of my music or do anything until this is resolved.  If/when iPhone 5 comes out I cannot get it either unless this issue is taken care of somhow.
    I searched for an installer for just the Apple Software Update program But it seems to not exist as a standalone thing (it would be useful if it were though). If it were perhaps I could install it again and then successfully remove/repair it and iTunes might install finally.
    Now I have had previous versions of iTunes working perfectly fine.  I do not recall which version I was using before I tried to update and fell into this abyss however.

    Yes b noir. I've tried running just "iTunes64.msi" from the command-line and while it didn't produce the same error "There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vender." it produced a different error in bold-type "iTunes Installer Completed" then "The installer encountered errors before iTunes could be configured...Errors occurred during installation. Your system has not been modified...Please run the installer again, or click Finish to exit". However, I discovered a wealth of options from the Windows Installer to try after typing "iTunes64.msi passive"...So I'll experiment some more when I have time.
    P.S. I'm becoming more convinced that Apple is putting new software out there to get it debugged which was a trick that MicroSoft always seemed to do:-)
    =============================
    Windows ® Installer. V 5.0.7601.17514
    msiexec /Option <Required Parameter> [Optional Parameter]
    Install Options
        </package | /i> <Product.msi>
            Installs or configures a product
        /a <Product.msi>
            Administrative install - Installs a product on the network
        /j<u|m> <Product.msi> [/t <Transform List>] [/g <Language ID>]
            Advertises a product - m to all users, u to current user
        </uninstall | /x> <Product.msi | ProductCode>
            Uninstalls the product
    Display Options
        /quiet
            Quiet mode, no user interaction
        /passive
            Unattended mode - progress bar only
        /q[n|b|r|f]
            Sets user interface level
            n - No UI
            b - Basic UI
            r - Reduced UI
            f - Full UI (default)
        /help
            Help information
    Restart Options
        /norestart
            Do not restart after the installation is complete
        /promptrestart
            Prompts the user for restart if necessary
        /forcerestart
            Always restart the computer after installation
    Logging Options
        /l[i|w|e|a|r|u|c|m|o|p|v|x|+|!|*] <LogFile>
            i - Status messages
            w - Nonfatal warnings
            e - All error messages
            a - Start up of actions
            r - Action-specific records
            u - User requests
            c - Initial UI parameters
            m - Out-of-memory or fatal exit information
            o - Out-of-disk-space messages
            p - Terminal properties
            v - Verbose output
            x - Extra debugging information
            + - Append to existing log file
            ! - Flush each line to the log
            * - Log all information, except for v and x options
        /log <LogFile>
            Equivalent of /l* <LogFile>
    Update Options
        /update <Update1.msp>[;Update2.msp]
            Applies update(s)
        /uninstall <PatchCodeGuid>[;Update2.msp] /package <Product.msi | ProductCode>
            Remove update(s) for a product
    Repair Options
        /f[p|e|c|m|s|o|d|a|u|v] <Product.msi | ProductCode>
            Repairs a product
            p - only if file is missing
            o - if file is missing or an older version is installed (default)
            e - if file is missing or an equal or older version is installed
            d - if file is missing or a different version is installed
            c - if file is missing or checksum does not match the calculated value
            a - forces all files to be reinstalled
            u - all required user-specific registry entries (default)
            m - all required computer-specific registry entries (default)
            s - all existing shortcuts (default)
            v - runs from source and recaches local package
    Setting Public Properties
        [PROPERTY=PropertyValue]
    Consult the Windows ® Installer SDK for additional documentation on the
    command line syntax.
    Copyright © Microsoft Corporation. All rights reserved.
    Portions of this software are based in part on the work of the Indepe
    =================================

  • Problem installing itunes on windows 8 64bit. Installation gets stuck on Status: (blank) literally blank

    Problem installing itunes on windows 8 64bit. Installation gets stuck on Status: (blank) literally blank. I really need to install this since I have only 1 PC and i just bought the new iPhone 6.

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    tt2

  • HT1926 cant install itunes on windows 7 64bit . cant run a required dll

    i cant install itunes on windows 7 64bit . when i run the setup and reach the status : "performing installation checks" , it said "there is a problem with this Windows Installer Package . A Dll required for this install to complete could not be run.v..v" what should i do now ?

    That's a bit rarer. It's a 1723 error message. (1721 and 1722 are more common.)
    Even though the following user tip is about slightly different errors (the 1721 and 1722), perhaps try it with your one too:
    "There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows

  • HT1923 how do you get the dvd drive back after installing itunes to windows 7

    How do you get the dvd drive back after installing itunes to windows 7??

    Safari/Preferences/General and set a new default.

  • Unable to install itunes on windows 7 64bit pc

    The first error message I get reads:
    An error occurred during the installation of assembly policy. 8.0.Microsoft.VC80.CRT. type="win32-policy".version="8.0.50727.6195".public KeyToken="1fc8b3b9a1e18e3b" .processorArchitecture="x86'''. Please refer to Help and Support for more information. HRESULT: Ox80070299
    It will continue after I hit OK but then it rolls back the action and continues.
    Then I get another message that: 'Apple Mobile Device' (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services.
    I chose ignore since retry gets me the same message and I guess that "abort" will just stop the whole process.
    The install continues and then Congratulations Itunes has successfully installed on your computer. I hit finish to start and then two error messages saying that Apple Application Support was not found and to reinstall itunes.
    HELP!!!

    It is an ongoing issue with installing iTunes 7 on Windows.
    What often solve the problem is running installer as Administrator
    and the opening iTunes as Administrator
    Right click on the installer and "Run As Administrator"
    Also as b noir mentioned - can you post the error message?
    This would help.

  • Can't install itunes on windows 7 64bit

    I tried to reinstall itunes on windows 7 64bit but this error keeps coming out and have no idea what to do.
    anyone got any solutions?

    Let's try the following user tip with that one:
    "There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows

  • Cannot open key error while installing itunes on windows vista 64bit

    I have downloaded iTunes to my desktop, disconnected from net, disabled firewall, and ran as administrator. Now I get an error saying: Could not open Key: UNKNOWN\Components\DA42BC89BF25F5BDOAF18C3B9B1AEE8\FD563AF386D2DE54F8388C8A8336 E1534 verify that you have sufficient access to that key or contact you support personnel. Any suggestions??? Have tried for several weeks, to get iTunes 9.0 to install & run, am very frustrated, please help!!!

    This is caused by a permissions issue with some of the apple registry keys. You need to uninstall every apple application and fix the registry permissions. I have written up the details of this below which I am sending to Apple support:
    Issues with Iphone Sync on Windows 7 64x after migration
    1) Uninstall all Apple Software components in the order recommended
    a. Itunes
    b. Quicktime
    c. Apple Software update
    d. Apple mobile device Support (Note: If this does not uninstall – It could be related to Registry permissions. Make sure to do Step 4)
    e. BonJour
    f. Apple Application Support
    2) Verify all Itunes Related components are completely uninstalled (Refer to http://support.apple.com/kb/HT1923)
    3) Try to Reinstall Itunes
    4) If you receive Error during install : Cannot Open Key: UNKNOWN Components/
    a. Get into the registry Start >> Search Programs and Files >> Regedit
    b. Access the following Location: HKEYLOCALMACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Co mponents
    c. Perform the following actions
    i. Right Click on Components Folder
    ii. Select Permissions
    iii. Select Full Control and Read Permissions options
    iv. Select Advanced Button
    v. Select Owner Tab
    vi. Select to Change Owner to the Administrators
    vii. Check the option “Replace owner on subcontainers and objects”
    viii. Select OK when prompted that it may not change all.
    ix. Select Apply
    x. Select Apply again
    xi. Exit the Registry Editor
    5) Reinstall Itunes
    Good Luck
    cyn

  • Help I am having problems with installing itunes on windows 7 64bit

    I keep installing Itues but for some reason it will not sinc with my Ipad or iphone.  Each time i do get it installed it tells me to delete and start over.
    Help? with installing itunes on to windows 7 64 bit computer that will work with iphone and ipad...
    thanks kevin

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if AAS won't install normally.
    tt2

  • *** FIX ** for installing iTunes on Windows 7 64bit.

    1.  Go to Control Panel and delete iTunes, and everything Apple.  SAVE Apple Software Updater for later ....
    2.  Delete the Bonjour service.
    3.  NOW - Delete the Apple Software Updater
    4.  Download the iTunes Software 10-5.
    5.  Install iTunes.
    This should work :-)

    I had the same problem and i downloaded microsoft fixit software and it did fix the issue. Here is the link for that guyshttp://support.microsoft.com/fixit/  When your on this page, dont change the first option n 2nd option be Connect to the internet or networks and for 3rd option choose  Automatically diagnose and fix common security setting on Windows. and run the software and enjoy itunes store.........

  • Missing CD/DVD drive after installing iTunes w/ Windows Vista

    I have a Toshiba Satellite A135-S4427 laptop. The problem I am having is when I install iTunes my CD/DVD drive disappears. The drive is listed in the device mananger but it is corrupt ( yellow triangle). I can restore the drive by going back to system restore before iTunes was installed.It was sugested by Toshiba that I wait for the Windows Vista/ iPod fix. It has been sometime and there has been no word of a fix. I just bought my laptop in march and my iPod last month and I can not use it unless I load all of music one time and do a systems restore and loose it. It has become very fustrating as all the hot fixes do not apply to Vista but XP. I really need some support from someone. Microsoft charges 95 bucks a hour ( I think) and Toshiba says it is a Apple/Windows problem.
    Thanks-

    Here is the Diagnostics for my drive. I want to make a correction to my last post. I am only showing lower filters in the Redgit.
    Microsoft Windows Vista Home Edition (Build 6000)
    TOSHIBA Satellite A135
    iTunes 7.1.1.5
    CD Driver 2.0.6.1
    CD Driver DLL 2.0.6.2
    LowerFilters: PxHelp20 (2.0.0.0),
    UpperFilters: GEARAspiWDM (2.0.6.1),
    Current user is not an administrator.
    Video Display Information:
    Intel Corporation, Mobile Intel(R) 945GM Express Chipset Family
    Intel Corporation, Mobile Intel(R) 945GM Express Chipset Family
    Connected Device Information:
    DiskDrive, TOSHIBA MK1234GSX ATA Device, Channel 0, Target 0, Lun 0
    CDROM, PIONEER DVD-RW DVR-K17A ATA Device, Channel 1, Target 0, Lun 0
    Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
    D: PIONEER DVD-RW DVR-K17A, Rev 1.50
    Drive is empty.

  • Sound Issues after installing iTunes 7.7

    I installed itunes 7.7 on my Powerbook g4 this morning and lost sound. When I open preferences, it says I have no internal output device installed? What's the fix?
    <Edited by Moderator>

    I ran disk utility from my Leopard DVD, repaired the disk. The sound worked upon restarting.

  • Cant install itunes on windows 7 64bit

    Title says it all really, after I download the file I double click to open and nothing happens at all, no box asking me to give access just nothing. If I download 32bit this works but when I opened it it told me to install 64bit instead, so I just cancelled that install.
    Any ideas???

    ok so I just changed compatability to windows vista and it opened and installed so I think its cool now

  • "There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows 7 64bit

    I was promted to upgrade to the new itunes version today (11.0.2.26), but wish I never had as the previous version worked just fine!! I have been unable to install the new version and keep getting the message about there being a problem with the Windows Installer package. I tried following the instructions on this support pages on removing all Apple programs but that didn't work either!! I have Windows 7 64 bit and am close to throwing my PC out of the window!! Quicktime will not re-install correctly either...
    Any suggestions will be most gratefully received

    Just in case, let's try a standalone AppleSoftwareUpdate.msi install.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR:
    http://www.rarlab.com/
    Right-click the iTunesSetup.exe, and select "Extract to iTunesSetup". WinRAR will expand the contents of the file into a folder called "iTunesSetup".
    Go into the folder and doubleclick the AppleSoftwareUpdate.msi to do a standalone ASU install.
    (If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleSoftwareUpdate.msi again.)
    Does it install (or uninstall and then reinstall) properly for you? If not, what error message do you get? (Precise text, please.)

  • After installing itunes 10 installation was successful but then tells me error 2 (windows error 2), After installing itunes 10 installation was successful but then tells me error 2 (windows error 2)

    After installing itunes 10 installation was successful but then tells me error 2 (windows error 2).

    Let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
    Download and save a copy of the iTunesSetup.exe installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR:
    http://www.rarlab.com/
    Right-click the iTunesSetup.exe, and select "Extract to iTunesSetup". WinRAR will expand the contents of the file into a folder called "iTunesSetup".
    Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
    Does it install properly for you? If so, does iTunes launch properly now?
    If instead you get an error message during the install, let us know what it says. (Precise text, please.)

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