Issues betw. PDFs created in Acrobat 7 and reviewed in Reader 10

Due to constraints with our authoring system, we are limited to using Acrobat 7 to create PDFs and prepare them for review. Recently, our reviewers have not been able to add their comments into these PDFs. We don't know if this is a disconnect between the versions of Acrobat Pro and Reader or if there are other issues that we're not aware of.
Background:
Working OS = Win XP SP3
Reviewer OS = ? (various)
To prepare the PDF, we select Comments > Enable for Commenting and Analysis in Adobe Reader... and then save this version of the file over the original PDF.
Any thoughts out there?
Message was edited by: lindrog007

Can you elaborate on the exact problem you are facing here? What error do the reviewers get on adding comments? If possible, can you attach one such file created from A7?

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