Issues between SharePoint 2010 == Acrobat X Pro and autosave
Hey all,
Seeing two issues with Acrobat X Pro in an enterprise environment that also uses SharePoint 2010 heavily.
#1
Crashing Acrobat X Pro not autosaving correctly when dealing with partially remote user profiles. These are user profiles that are local (not roaming profiles), but are forced via registry to consider the Documents location to be a network location (accessible via CIFS). I noticed when helping a user that has lost work that the temporary autosave files are still local, and there did not seem to be a recovered document via Acrobat for this SharePoint-loaded PDF file. The user had this file checked out and had done a few hours of work when the crash happened. Any recommendation on:
- reporting this to an Acrobat engineer, particularly the team working with SharePoint integration via the dll Acrobat uses to accomplish that
- settings to tweak to ENSURE that crashes will leave recoverable autosaves when working in Acrobat directly on SharePoint 2010 PDF files
#2
The following error is produced in Acrobat when trying to click version history documents in SharePoint 2010. "The URL you have provided could not be reached. Please verify that the URL is correct and that the network location is reachable." The revision of the document is reachable, but through typical HTTP via a web browser...but not through the SharePoint <==> Acrobat X Pro COM object magic that works fine for currently checked out documents. Please see inserted image. Thoughts on a fix?
update for anyone interested--
#1, broken autosave functionality for acrobat documents controlled by SharePoint (i.e. checked out from SharePoint and then worked on), I have duplicated this for Adobe. They have confirmed this is a bug, and have assigned it bug number 3328962. This bug means that your autosaving settings for Acrobat documents in SharePoint will not do anything-- so crashes of Acrobat, your computer, etc. while you are working on an Adobe Acrobat document you checked out from SharePoint will leave you in the state of your last manual save (with the SharePoint server).
Similar Messages
-
The scroll bar does not appear on the loading of the sharepoint site. It appears only after refreshing 2 or 3 refreshes. We have found that SP.Ribbon.js does not load on page load it gets delayed as it appears after the refreshing.
We have tried various CSS work around but could manage to get the scroller in browsers but the ribbon will not still appear. from CSS we are able to bring scroller but its a Page scroller but ribbon wont work, somehow we need to load sp.ribbon.js after
all webpart loads at one server request by the browser.
if any more information required please get back to me.
we tried.
http://kyleschaeffer.com/sharepoint/sharepoint-2010-scrolling/
http://www.greggalipeau.com/2011/01/28/a-better-enhanced-sharepoint-2010-floating-ribbon/
http://www.webpoint0.com/blog/fixed-width-layouts-scrollbar-ribbon-sharepoint-2010/No answer for this issue?
-
How do I resolve a confict between Acrobat X Pro and Microsoft Office 2010 running on a W7 Pro 32bit
After I use Acrobat X Pro, and particularly if I have Acrobat X Pro running, the Microsoft Office 2010 programs (Outlook, Excel and Word) become very unstable.
Outlook has a real tendency to crash when I try to add a file attachment to an email.
Word gets mad while trying to find files across a local network.
and Excel almost always crashed while shutting down (the Excel program).
The problem is getting worse (more frequent crashes) as time goes by.
I am not "pointing the finger" at any specific software. I'm just looking for some things to try to resolve my problem with my setup.
If this is the wrong forum for this question I humbly beg your forgiveness (providing you give me a suggestion as to where I should go for help).
JimI'm having the exact issues, I guess adobe does not monitor these forum and assist their customers.
-
I have two issues. 1) unable to update Acrobat XI Pro and 2) unable to register product
First issue: I have for the second time installed Acrobat xi pro and then click on "check for updates" from the help menu. And it shows that an update is available. But when I update it I am given the following error message:
Error 1328. Error applying patch to file C:\Config.Msi\PT669B.tmp. It has probably been updated by other means, and can no longer be modified by this patch. For more information contact your patch vendor."
When I click on "details" I am sent to adobe's "update error" page. Which states the following for error 1328: Error applying patch to [filename]. It's likely that something else updated the file, and the patch can't modify it. For more information, contact your patch vendor.
I have tried uninstalling program and re-installing program but still get same error message from my attempt at updating. So I am not sure if program is update or not. And I do not know who my "patch vendor" is.
Second issue: Unable to register product with Adobe. Because the option to do so from the "help" menu which lists "product registration" is greyed/dimmed out. Therefore not giving me the ability to register this product. Please let me know what is causing this problem.I am not sure, but will suggest some things to try. On the activate issue, it may be that your system already thinks it is activated and so you might try the deactivate and check. If that works, I would suggest you then uninstall, run http://labs.adobe.com/downloads/acrobatcleaner.html, remove anything left of the Acrobat folder, reboot, and reinstall. Hopefully you can open Acrobat and activate. Then do the updates from the Help menu.
-
Font Issue in Acrobat 9 pro and X pro
Fonts are not displaying properly after selecting the text with Touc-up tool in Acrobat 9 pro and X pro how to solve this issue?
When Acrobat X installs it will remove an Acrobat 9 install.
Suggest you Deactivate then uninstall Acrobat 9 before installing Acrobat X.
May want to root about to locate that Acrobat 9 CD first.
As the preponderance of resources in Adobe's "Education" space deal with use of Acrobat X you may be better off in the long run by working out of and learning "X".
http://www.adobe.com/education.html
Be well... -
i own acrobat 9 pro and had to re-download the program from a computer issue but when i get the serial code from the adobe website it give me serial code invalid error. i am using copy and paste to prevent miss typing the code.
Hi Lawrence,
Please try the steps mentioned in the KB: https://helpx.adobe.com/creative-suite/kb/error-invalid-serial-number-acrobat.html
Regards,
Rave -
Difference between Acrobat 9 Pro and Acrobat X?
Hi, can someone let me know the difference between Acrobat 9 Pro and Acrobat X? Thanks in advance.
This chart is a helpful comparison of new features in Acrobat 8, 9 and X:
http://blogs.adobe.com/acrolaw/files/2011/04/Acrobat8-9-XNewFeatureHistory.pdf
Keep in mind that the current version is Acrobat XI:
http://www.adobe.com/products/acrobatpro/features.html -
Security Level set to High, Windows 7, Word 2010, Acrobat X Pro
I had Acrobat 9 Pro and could create PDF files from Word 2010 files by going directly into Acrobat.
Then, one day, I received an error msg: "Secruty Level set to High, please run the application which created this document ..."
I figured that MS has installed some sort of security update which prevented me from creating PFD files from Word 2010 files.
So I waited for Acrobat X to ship, which I just bought for $199 (on top of the $449 for Acrobat 9 Pro).
I just installed the new version of Acrobat X Pro, but I get the same error message.
PLEASE HELP!!Thanks, but the error msg is actually an Acrobat msg.
I called the Adobe Tech Support and spent an hour on the phone with the gentleman. We went through many configurations and I'm still trying to resolve this issue (I'll be reinstalling Acrobat X in a minute to see if our changes make a difference).
I believe the trouble lies in the fact that I'm on a 64-bit system, with an MS-issued security update. Hard to say exactly what the fiasco is all about just now.
Regards,
:- Kelly -
OS 7 Compatibility Issues with Sharepoint 2010
I have a number of external users (not on my BES) that need to log on to our company sharepoint site. Any BB users with os 5 or 6 are prompted correctly with requests for logon info. Anyone with BB 7 is not prompted and gets an error 401 access denied message. Does anyone know how to help bb users with os 7 to authenticate to any sharepoint 2010 site?
Hi kdeutsch,
Here are some examples about compatability issues of SharePoint 2010 and Office 2013. Please have a take at :
http://social.technet.microsoft.com/Forums/en-US/fde11a55-4f9a-420d-b2a1-b000a81c6795/compatibility-issue-between-desktop-office-2010-and-sharepoint-2013?forum=sharepointgeneral
http://social.technet.microsoft.com/Forums/en-US/a7bbb703-4bf0-4f2d-b27a-74aa03aa7e6c/ms-office-2013-and-ms-shaarepoint-2010-compatibility?forum=sharepointadminprevious
http://social.technet.microsoft.com/Forums/en-US/c0eb8246-d8b1-4b78-b603-d08f803c3d17/will-infopath-2013-compatible-with-sharepoint-2010?forum=sharepointdevelopmentprevious
http://support.microsoft.com/kb/2755126/en-us
Thanks,
Wendy
Wendy Li
TechNet Community Support -
Hello,
Just purchased online Adobe Acrobat XI Pro and error message appeared, but payment has been debited from my credit card already and I do not have the software, so paid for nothing.
I am using a Mac OS X.
Thanks for your help.
Ossama[discussion moved to Acrobat Installation & Update Issues forum]
-
Printing out of Adobe Acrobat 9 Pro and CS4 Illustrator
Hi, I'm working on a MacBook Pro, version 10.6.7 Mac OS X, I just hooked up the HP Photosmart Premiere C310 Series printer. It's hooked up via USB, and will print from all applications except Adobe Acrobat 9 Pro and Adobe Illustrator - CS4.
For Acrobat: When I try to print a PDF, I get the message "The document could not be printed." followed by "There were no pages selected to print."
For Illustrator: In the Print window, under Printer, I can either select Adobe Postscript File and save, or, select my printer where the preview is unavailable, it grays out all options and I can't select anything. OR, if I select my printer where the preview is unavailable, I get the error message "Can't print the illustration. The Color Management settings are inconsistent."
These are the only two applications I'm having trouble with, and since the printer is sold at Apple.com, I'm hoping someone else has come across these issues. Please help!
Thanks.You may want to ask in the Acrobat or Illustrator forums. This one is for the free Reader application.
-
I am having an issue with my adobe acrobat 9 pro. Every time I try to open a pdf from someone it opens it up with my free adobe reader rather than the Acrobat 9 pro so then I don't have all of the functions of 9 pro. How do I get it to open with 9 pro instead of the free reader?
It may depend on the plugin that is loaded into your browser. However, right click on a PDF and select the Open With option and go to the default button to select Acrobat as the default. That might do it.
-
I have Adobe Acrobat 9 Pro and the serial number. It is asking for an older serial number? Please help?
Hi juneb55782770,
I believe that you have an upgrade version of Adobe Acrobat Pro, in this case it will ask for the serial number of the previous qualifying version.
You can find your old serial number using this link : Find your serial number quickly
Hope this will resolve your issue.
Please reply if you still experience any issue.
Regards,
Aadesh -
Differences between the "Adobe Acrobat Versions 7 and 9"
Dear Adobe Support Team,
I need to know the differences between the "Adobe Acrobat Versions 7 and 9". I have worked with Acrobat 7 and have used the same script after installing Acrobat 9 for Automation Testing with QTP for validating pdf. The object "AcroExch.AVDoc" is not getting identified as object while working in QTP in the system/machine which has Acrobat 9 installed, whereas it works well in the machine which has Acrobat 7 installed . So it will be better if two things are known as per my understanding, ie.,
it must have compatibility issue (i need the difference between "Adobe Acrobat versions 7 & 9" to assure this) or
installation issue( which can be confirmed if the former question is answered).
So i kindly request you to help me out for this scenario.
Kind Regards,
Vikraman.GCountless new features were introduced between Acrobat 7 and 9, are you really expecting us to type out a full list from memory?
If you are having specific issues with the Acrobat SDK, first refer to the Acrobat SDK for the higher version. If there remains an issue I suggest posting about the specific problem in the Acrobat SDK forum, rather than asking for an encylopedia of all possible information...
Note that Adobe do not support multiple installations of Acrobat on the same machine, so you can expect development issues if you do this. -
Can I run Acrobat 9 Pro and X Pro, can't afford plugin upgrades
Can I run Acrobat 9 Pro and X Pro
Can't afford plugin upgrades from 9 to XIf you wish to run both the version on the same machine. It's not a supported configuration as Version 9 and X Pro share the same namespace and you may run into issues which would be hard to fix.
I would recomend to use single version. Let me know, if you need more information.
Regards,
Maybe you are looking for
-
Trigger a process when a record is inserted into database
Hi, could someone tell me how to do the following (if it's possible): when a record is inserted into a table in a database, I want it to somehow trigger an action which will put an item into user's To-Do inBox of the WorkSpace, the user can then open
-
Hi, I have searched the forums and couldn't find this sorry if its a rehash. I reciently built a box with a 6534 and a celery 1.7. Everything is fine it runs fine, doesn't heat up, actually very stable. Except... I can't shut it down. It will shut do
-
Hello, We have a RAC 4 nodes environment running in 11gR2 / Linux redhat. database in Archivelog mode and we use RMAN. Every Sunday, We do weekly Tape backup of the recovery area + Current controlfile + archivelog files. We do daily incremental backu
-
Having problems playing timeline that was assembled in 5.0.4 but now updated to 5.1. frames are dropped, rendered shots cannot be rendered. everything is just all over the place. will i be able to work with 5.0.4 sequence in 5.1?
-
Why are my files changing format when I log out?
help