Issues: Browser Not Working / Device Storage Almost Full - Not Apps / Can Not Update.

Hello there.
I am having three main issued with my BlackBerry Q5 at the moment.
Firstly, I click on the icon for my Browser and all that I can see is the URL box and the two buttons either side, however none of them are functional. This is an issue that has occurred overnight - yesterday the browser was fully functional.
Secondly and thirdly, I have been trying to install a software update and I keep receiving the error message that 'Device Storage is Almost Full' which interrupts the download. I have tried deleting applications and anything else that I can find, however it is having no effect upon my storage space: 6.2mb is in use under the name 'other data' - as I earlier said, this is not my applications, so any idea what this could be referring to?
Many thanks in advance!!
Emily.

I am having the same problem it is nothing short of absolute ridiculousness! 2.54 Gb are not enough for a 978 Mb of download? (trying to download version 10.3.1.1565).
The browser is using up 140Mb which are still there even after deleting every history, bookmarks, cache and what not. I even deleted any content possible leaving 31 Mb of user files. Please explain how can I possibly download the new update if the system is already using 2.09 Gb. Ridiculous!

Similar Messages

Device Storage Almost Full

Hi. I've had a Blackberry Z30, current OS 10.2.1.3062, since late April 2014. In the last couple of days I've had notifications about the "Device Storage Almost Full".
I've done a complete security wipe to try to resolve this issue (as advised on another forum). I've tried a Factory reset (as advised on another forum - a Google search reveals lots of fellow BB owners with an identical issue, but so far no actual explanations as to what's happening, or solutions that work for me!). I have NO documents, videos, music, or any other downloaded files saved on my phone, and minimal apps too. The largest app is The Sims FreePlay - 785.4, and total storage listed for apps is 1.84Gb
Each time, I reinstall fewer and fewer apps, yet over an hour or more, I can actually look at the Device Monitor periodically and watch the Storage being filled up with more and more 'System' files, whatever these may be! If I look at the Device Monitor, Memory, System, it shows that during the night, when I am in 'Bedside Mode' in the last two days it has downloaded 9.5Gb of data - this drops to almost nothing during the day when I'm actually USING the phone. However, this evening, I recorded the following stats, with no corresponding download of data over wi-fi during the same period, so I'm not sure if these two things are actually related!
The stats were:
18:28 - Just backed up the phone, not being actively used by me, Wi-fi switched off for test purposes, mobile network still connected
Storage showed at 18:28: System - 1.77Gb, Apps - 1.83Gb, User - 135Mb, Free - 9.45Gb
18:31 - Wi-fi turned on, played Sims FreePlay for 30 minutes
19:04 - Device Monitor checked
Storage showed at 19:04: System - 3.58Gb
19:04-19:24 - Switched to Bedside Mode for test purposes
Storage showed at 19:24: System - 8.63Gb
19:25-19:30 - Phone not being actively used
Storage showed at 19:30: System - 9.79Gb
19:31 - Received notification "Device storage almost full"
Storage showed: System - 10.12Gb
Currently at System 10.97Gb, User - 134Mb, Apps - 1.84Gb, Free 255Mb
This seems to be the maximum amount of space System can take up. Once it reaches this level, it remains static and does not increase any more. If I'm lucky, some of the random things I've been trying manage to actually clear it (or it appears so - may just be coincidence!), until the next time. When it starts piling on the pounds faster than a Weight Watcher at an all you can eat buffet (i.e. ME !)
I've owned SimsFreePlay for several months and my children, as well as myself, have been using it regularly. This week is the first time I've seen this issue, so I'm not sure if the game can be blamed!
Sometimes, I can do a restart by holding the power button and it clears out the excess System data, but not always (more often doesn't help than does). Once, I managed to clear out the excess by 'Resetting Sync Relationships' in BBLink (although that could just have been coincidental as it hasn't worked any time since!). I've tried 'rebooting' through holding down the higher and lower volume buttons simultaneously, as someone advised someone else on another forum when I Googled the issue.
I've tried browsing the folders and files via the USB connection to the PC to clear out any other rogue data that may be filling it up. I have no Android apps side-loaded since the first security wipe. Once, I actually did nothing (was just poised, about to do another reluctant wipe and restore of the OS, so was glad I saved myself the bother!) and it cleared itself out spontaneously!
Would dearly LOVE it if someone with more nous than myself can point me in a direction I haven't yet tried please The phone, once it reaches it's maximum bloat, becomes completely unusable - hub can't download even a single email or text, or even display ones I have stored there. Many of the apps can't even start and sometimes even Device Monitor is unable to load too so I can see what's going on!! I'm well and truly stuck for ideas now, so thank you for any suggestions you may have that might help

ArletteJ wrote:
Hi. I've had a Blackberry Z30, current OS 10.2.1.3062, since late April 2014. In the last couple of days I've had notifications about the "Device Storage Almost Full".
I've done a complete security wipe to try to resolve this issue (as advised on another forum). I've tried a Factory reset (as advised on another forum - a Google search reveals lots of fellow BB owners with an identical issue, but so far no actual explanations as to what's happening, or solutions that work for me!). I have NO documents, videos, music, or any other downloaded files saved on my phone, and minimal apps too. The largest app is The Sims FreePlay - 785.4, and total storage listed for apps is 1.84Gb
Each time, I reinstall fewer and fewer apps, yet over an hour or more, I can actually look at the Device Monitor periodically and watch the Storage being filled up with more and more 'System' files, whatever these may be! If I look at the Device Monitor, Memory, System, it shows that during the night, when I am in 'Bedside Mode' in the last two days it has downloaded 9.5Gb of data - this drops to almost nothing during the day when I'm actually USING the phone. However, this evening, I recorded the following stats, with no corresponding download of data over wi-fi during the same period, so I'm not sure if these two things are actually related!
The stats were:
18:28 - Just backed up the phone, not being actively used by me, Wi-fi switched off for test purposes, mobile network still connected
Storage showed at 18:28: System - 1.77Gb, Apps - 1.83Gb, User - 135Mb, Free - 9.45Gb
18:31 - Wi-fi turned on, played Sims FreePlay for 30 minutes
19:04 - Device Monitor checked
Storage showed at 19:04: System - 3.58Gb
19:04-19:24 - Switched to Bedside Mode for test purposes
Storage showed at 19:24: System - 8.63Gb
19:25-19:30 - Phone not being actively used
Storage showed at 19:30: System - 9.79Gb
19:31 - Received notification "Device storage almost full"
Storage showed: System - 10.12Gb
Currently at System 10.97Gb, User - 134Mb, Apps - 1.84Gb, Free 255Mb
This seems to be the maximum amount of space System can take up. Once it reaches this level, it remains static and does not increase any more. If I'm lucky, some of the random things I've been trying manage to actually clear it (or it appears so - may just be coincidence!), until the next time. When it starts piling on the pounds faster than a Weight Watcher at an all you can eat buffet (i.e. ME !)
I've owned SimsFreePlay for several months and my children, as well as myself, have been using it regularly. This week is the first time I've seen this issue, so I'm not sure if the game can be blamed!
Sometimes, I can do a restart by holding the power button and it clears out the excess System data, but not always (more often doesn't help than does). Once, I managed to clear out the excess by 'Resetting Sync Relationships' in BBLink (although that could just have been coincidental as it hasn't worked any time since!). I've tried 'rebooting' through holding down the higher and lower volume buttons simultaneously, as someone advised someone else on another forum when I Googled the issue.
I've tried browsing the folders and files via the USB connection to the PC to clear out any other rogue data that may be filling it up. I have no Android apps side-loaded since the first security wipe. Once, I actually did nothing (was just poised, about to do another reluctant wipe and restore of the OS, so was glad I saved myself the bother!) and it cleared itself out spontaneously!
Would dearly LOVE it if someone with more nous than myself can point me in a direction I haven't yet tried please The phone, once it reaches it's maximum bloat, becomes completely unusable - hub can't download even a single email or text, or even display ones I have stored there. Many of the apps can't even start and sometimes even Device Monitor is unable to load too so I can see what's going on!! I'm well and truly stuck for ideas now, so thank you for any suggestions you may have that might help
Hello and thanks for your detailed iinfo.
So...let me summarize this: during the day, under normal use (WiFi OFF and data service ON) the phone`s storage is staying the same. Then you switch WiFi ON and start playing the SIM game and according to your time line, in aprox 60 min, the phone runs out of storage....
Have you tryied to take a look at your "Device Monitor" > "Storage" before the phone becomes unusable, just to see what`s eating up your storage space?

HT3986 I installed windows 7 to my macbook pro, but my mousepad does not work in windows 7 and also i can not connect my windows 7 to projector, but i can use my macbook's mouse pad and i can connect my mac to projector,so please help me for windows 7 pro

I installed windows 7 to my macbook pro, but my mousepad does not work in windows 7 and also i can not connect my windows 7 to projector, but i can use my macbook's mouse pad and i can connect my mac to projector,so please help me for windows 7 problem

i try to download now, do you think when i download and install the windows support software, can i fix the problem?

My phone told me it needed more storage - especially to update my iPhone iOS. I decided to as more per month. It's still telling me it's almost full and I can't update. What am I doing wrong?

My phone is telling me it's almost full. Also I have and update to the phone that says I don't have enough storage. I updated this month to a lot more. It's still telling me I need more storage. I don't understand.

Ok and thank you. I did delete a LOT of photos and moved all my music just into my icloud and got rid of apps - really cut it down. i tried deleting music from my library and it won't let me and I have this update thing and I'm not sure what to do.

Why does ESC work to exit some full screen apps but not all?

Example, while in full screen if I am in the web browser(I use firefox) clicking esc doesn't exit full screen, but when I am in photo booth esc works just fine. I noticed it with a few apps, sometimes it works and other times you have to go and click the exit option in the top right corner. I'm new to mac, this is my first mac and I only got it a few days ago so I'm quite uneducated with the software.

I found another thread that helped. I switched to 3-finger swipe then back to 4-finger, however everything froze and I lost my curser. I actually had to force quit the Finder twice before it took effect. Now it works. That thread was: https://discussions.apple.com/thread/3191453?start=0&tstart=0

Why Skype APPs did not work with 5.0, Why Skype APPs did not work with 5.0, Why Skype APPs did not work with 5.0

After I update my iPhone to with ups 5 Skype has no function anymore. What could be the problem?

It takes a while to get apps updated. Most of these developers do the same apps for other devices and it just takes a while. It's not an excuse, but just a reason.
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

ITunes 10.5 will not work because of Data Execution Prevention. Can't update iPh

Somehow, I was finally able to download and reinstall an earlier version of iTunes and at least open it to finish the sync for my iPhone and oPod.
But, in order to update my iPhone software, I had to install the iTunes 10.5 update. This promptly stopped working because of DEP.
Now, I am back to square one, and will have to completely wipe all Apple files and folders from my computer and reinstall the older version of iTunes again. BTW, I had better success installing iTunes with Firefox instead of Internet Explorer.
WILL THERE EVER BE A VERSION OF ITUNES 10.5 OR LATER THAT WILL ACTUALLY BE COMPATIBLE WITH DEP?

Somehow, I was finally able to download and reinstall an earlier version of iTunes and at least open it to finish the sync for my iPhone and oPod.
But, in order to update my iPhone software, I had to install the iTunes 10.5 update. This promptly stopped working because of DEP.
Now, I am back to square one, and will have to completely wipe all Apple files and folders from my computer and reinstall the older version of iTunes again. BTW, I had better success installing iTunes with Firefox instead of Internet Explorer.
WILL THERE EVER BE A VERSION OF ITUNES 10.5 OR LATER THAT WILL ACTUALLY BE COMPATIBLE WITH DEP?

Movies on ipad will not play - get the storage almost full message?

I have a number of movies on my ipad showing in Videos, most on stored on icloud (i think). I can start playing the movies but within a few seconds they stop and I get a message say "Storage Almost Full". I thought by storing the movies in the cloud I am saving space on my ipad and can access and play those movies any time. What am I doing wrong?

How much space is used by your Other? You may be able to reduce.
How Do I Get Rid Of The “Other” Data Stored On My iPad Or iPhone?
http://tinyurl.com/85w6xwn
How to Remove “Other” Data from iPhone, iPad and iPod Touch
http://www.igeeksblog.com/how-to-remove-other-data-from-iphone/
With an iOS device, the “Other” space in iTunes is used to store things like documents, settings, caches, and a few other important items. If you sync lots of documents to apps like GoodReader, DropCopy, or anything else that reads external files, your storage use can skyrocket. With iOS 5/6/7, you can see exactly which applications are taking up the most space. Just head to Settings > General > Usage, and tap the button labeled Show All Apps. The storage section will show you the app and how much storage space it is taking up. Tap on the app name to get a description of the additional storage space being used by the app’s documents and data. You can remove the storage-hogging application and all of its data directly from this screen, or manually remove the data by opening the app. Some applications, especially those designed by Apple, will allow you to remove stored data by swiping from left to right on the item to reveal a Delete button.
What is “Other” and What Can I Do About It?
https://discussions.apple.com/docs/DOC-5142
iPhone or iPad Ran Out of Storage Space? Here’s How to Make Space Available Quickly
http://osxdaily.com/2012/06/02/iphone-ipad-ran-out-of-available-storage-space-ho w-to-fix-quick/
6 Tips to Free Up Tons of Storage Space on iPad, iPhone, and iPod Touch
http://osxdaily.com/2012/04/24/6-tips-free-up-storage-space-ipad-iphone-ipod-tou ch/
Also,
How to Clear Message/iMessage Cache on iPhone & iPad And Reclaim Lots of Free Space
http://www.igeeksblog.com/how-to-clear-message-imessage-cache-on-iphone-ipad/
 Cheers, Tom

"storage almost full" message

My wife's iPhone 4 started showing the "Storage Almost Full" message repeatedly. The following actions have been taken:
1. Deleted iCloud backup for the phone. - Not Fixed
2. Restored phone - Not Fixed
3. Bought brand new iPhone 5 and restored from backup - Problem is now on the new phone.
This is obviously an issue with the OS. What is the fix?
My next course of action is to factory restore the iPhone 5 and remove all traces of the backups from the iPhone 4. In the process we are going to lose lots of data that is very important.

riegertml wrote:
1. Deleted iCloud backup for the phone. - Not Fixed
Why? This is completely illogical. The iCloud backup has nothing to do with the message being displayed.
riegertml wrote:
2. Restored phone - Not Fixed
Again, why? There is completely illogical. Restoring does not remove content from the device.
riegertml wrote:
3. Bought brand new iPhone 5 and restored from backup - Problem is now on the new phone.
Again, why? If the same backup is restored to a device of the same capacity the same "Storage full" message will appear.
riegertml wrote:
This is obviously an issue with the OS.
No, it simply and obviously is not.
riegertml wrote:
What is the fix?
Replace the user with one that can read and comprehend the message.
riegertml wrote:
My next course of action is to factory restore the iPhone 5 and remove all traces of the backups from the iPhone 4. In the process we are going to lose lots of data that is very important.
Why? So more time and effort can be wasted?
Stop being dense. Connect the iPhone to the computer. Open iTunes.
Manage the content being synced to the device via iTunes.

HT204570 icloud photo library, yet storage almost full

iPhone 6, latest iOS. I recently went all in with icloud photo. I pumped over 20,000 photos and videos into the cloud. But it seems that I the automatic allocation of storage space is not getting it quite right. I am talking about space on my phone, not cloud. This morning my phone is warning me "storage almost full". But, photos is using 3.5Gb of space. Seems if my phone is sop low on storage (155Mb currently), instead of prompting me to manage the situation it should free some space by purging old media.
This is a big problem. The other day I was trying to take a video and it refused, stating that I was out of storage space. In the past I used to manually pull all the photos and videos from my phone and put them in my iPhoto library on my Mac. Now I can't do that. So, but purchasing 500Gb cloud storage and moving 20,000 photos into that space, I kind of screwed myself. My wife is going through the same thing. I decided to move us into the cloud to eliminate the headache associated with having to manually manage storage due to photo and video consuming lots of space. Now, because iCloud Photo doesn't manage it correctly I need to manage it manually. Only problem, I can't. This make s my phone nearly useless.
Anybody else going through this? Is there a solution? One coming? Can it really be this broken? Even my Mac is struggling with this problem. I should be able to limit the size of the local library at the very least.
Paul

I've had a similar problem. For me the best solution is to save the photos to my Mac, and then delete them from my phone. This does not however solve the problem with not wanting them to be gone on other devices. Unfortunately, I do not know of a way to exclude a device from having the photo deleted off of it (Wink*Wink* Apple- iOS 9/OS X 10.11? Cough*Cough*). Anyway as for saving space, for me, if I turn off iCloud photo library and then turn it back on again, it will make a lot of space open up. Note: still not total space. I assume that you have a lot of music/photos/apps or something because I have this problem on my 16 GB iPhone, but I don't see how a 64 Gb iPhone can accidentally run out of room. In conclusion, try turning off iCloud Photo Library on and off again. This is my best solution, and it works for me pretty well. Anyway, I hope this helped.

Why am I receiving a "storage almost full" message when I have lots of storage?

My I phone 4 keeps sending message "Storage Almost Full" I have 4,8 GB available and 1.5 used. I have read other threads but nobody has provided the solution that I can see. Deleting photos and apps doesn't work. I think it has something to do with the Cloud but I turned it off and deleted a backup. My video doesn't work well and the battery is being used up too fast. I don't want to store on the cloud or purchase more storage. Someone said that didn't work anyway. Please help! Thanks!

Hello kiphoneb,
Thank you for posting in the Apple Support Communities. It sounds like you are repeatedly getting a message "Storage Almost Full," but your phone is only has 4.8 GB of data on it. This message usually comes up when you are reaching the limits of your iCloud storage. You do not have to purchase additional storage, and can use iTunes to backup your iPhone instead.
You can find the steps to backup in this article under iTunes>How to backup
iOS: How to back up
http://support.apple.com/kb/HT1766
You can find additional information managing iCloud storage here:
iCloud: Managing your iCloud storage
http://support.apple.com/kb/HT4847
Best,
Sheila M.

Why is my iCloud storage almost full?

Ok now I have seen many questions like this on here before, but none of the answers or even the actual questions fit what my exact problem is.
On my iPhone and iPad, I constantly keep getting these notifications about how my iCloud storage is almost full and there is not enough room to back up my iOS device. When this notification pops up, it has the options to 'Cancel' or go to 'Settings'. Clicking setting brings me to the iCloud tab in the Settings app. Now in this, I go to 'Storage and Backup'. It shows I own 5.0 GB of storage, and about 50 something MB available. So naturally, I click 'Manage Storage' to maybe delete some data being backed up from apps that I dont often use or that contain to much data that I dont want backed up. I go to the iPhone backup tab, and I have every single app turned off to backup, but yet, it says my next backup size is 5.0 GB. I do not understand how this is even possible.
Also, under the iCloud tab that I clicked first, I have 'Mail', 'Contacts', 'Calendars', 'Safari', 'Notes', 'Photos', and 'Find My iPhone' all turned ON. 'Reminders', 'Passbook', and 'Documents & Data" are all OFF.
I understand most of the problem is the Photos and videos on everyone's iPhones. I regularly upload all photos and videos to my iMac, and also delete that I dont need or are not important from my iPhone often. I currently have about 2 dozen pictures on my iPhone, and no videos.
Maybe I am missing something, or forgot a step, but bottom line is I do not know exactly how to solve this problem. So any help would be greatly appreciated.
Thank You.

Hi LongLiveRock,
You have indicated that you have turned off all of the Apps backup, but you have not indicated exactly what your Camera Roll, and other things that are being backed up are using.
Can you tell us what the total of each item that is being backed up is?
Cheers,
GB

Why do I keep getting a "storage almost full notice" on my iPhone 5s if in settings it says I'm only using 12.0 of 16 gb?

Why do I keep getting a "storage almost full notice" on my iPhone 5s if in settings it says I'm only using 12.0 of 16 gb?

If you are referring to a 16GB phone, then you do not have 16GB available. The device only has about 12.75GB available after iOS. You can see how much space you have available by going to Settings>General>About, or you can connect the device to the computer and iTunes and look at the report there.

"Storage Almost Full" icon continuously pops up with almost full available storage on iphone 4. What does this mean?

I've had my Iphone 4 for almost two years. The "Storage Almost Full" icon started to pop up continuously just yesterday, and it hasn't stopped even after deleting almost everything off my phone. It also won't allow me to send messages, or completely clear conversations. And it says "cleaning" on my apps constantly and repeatedly to the same apps. I've tried restarting it, backing it up, restoring it, backing it up again and nothing has worked at all. Is there any way I can get rid of this problem without restoring my phone to it's factory settings and deleting everything? I have a lot of important notes, dates, and contacts that would take a ton of time to put back in, and I want to avoid doing that if I can. Help, please!

I was able to free up 4GB of space by deleting my email account. You can always add your email account again.
This method will delete all saved attachments and data in your iPhone's internal memory.

IOS: Storage almost full (bug)

Hello everyone, yesterday I install the iOS8 in my iPhone 5s (16GB). Before the installation had 9GB of free space, but today suddenly the iphone shows the warning message of "Storage almost full"
I check the size of my apps, songs, photos, contacts, etc. and i found the iphone was using 7.52GB for "Other" stuff:
Any one have the same problem?

I would agree with that observation. I have created a few screen shots to document the speed the storage space disappears. In less than one hour almost three GBs "magically" were lost without any activity on the iPad. I also noticed this to happen once iTunes Match was activated, so your assumption with iCloud may be right ... Glad to hear btw, the same problem occurs without using backups, this means that the originating data on the device is not corrupt ... So, time for Apple to go and fix this, indeed!

Issues: Browser Not Working / Device Storage Almost Full - Not Apps / Can Not Update.

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