Issues calling an online contact.

Hello,
I am using an ipad 3gen with ios 8.1 and latest skype 4.18.
I am trying to call an online skype contact of mine and the procedure stuck in "connecting" state or it response with the automated message that the user is unavailable. The thing is that the user is online and we can even instant message through the skype app.
Allthough I am an old skype user, i am pretty dissapointed of the quality of their services lately and i think is way behind than its competitors facetime and viber.

Let's ride with the initial motion that your DSL is dropping out given that information.
To start, what gateway, modem, and/or router do you currently use?

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