Issues connecting Outlook 2011 for Mac to Exchange Server 2013

Could someone help me with the bellow please:
I have a Mac with outlook 2011 on it.
We have recently set up Exchange Server 2013, and all of the Windows Workstation just required the trusted root certificate to be installed and they were working.
However I have spent hours reading different forums trying to get this working on the Mac and no luck.
The auto discover does not work when setting up the exchange email, therefore I have also tried setting up manually but it still will not connect to the server.

Hi,
Please check if the links below help:
How the Autodiscover service works with Outlook for Mac 2011:
http://technet.microsoft.com/en-us/library/jj984202(v=office.14).aspx
A great tool for troubleshooting Autodiscover and Outlook 2011 for Mac connectivity issue:
http://blogs.technet.com/b/johnmak/archive/2012/04/01/a-great-tool-for-troubleshooting-autodiscover-and-outlook-2011-for-mac-connectivity-issue.aspx
Since this forum is for general questions and feedback related to Outlook for Windows, it's better to post your question to the forum for Exchange or for Mac:
Exchange forum:
http://social.technet.microsoft.com/Forums/exchange/en-US/home?category=exchangeserver
Office for Mac forum:
http://answers.microsoft.com/en-us/mac/forum/macoffice2011?tab=Threads
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly
can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
Steve Fan
TechNet Community Support

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Fetching of attached files delayed, minutes-hours in Outlook 2011 for Mac from Exchange online

Hi,
I have an annoying problem I would be grateful if someone could solve.
I run Outlook 2011 for Mac which is synced towards Microsoft Exchange online. Everything works well except when there are attached files in incoming emails. Sometimes it can take up to hours before an attached file is available (the email as such is
available immediately), however luckily it is mostly done within 5-10 minutes. Meanwhile the notification bar switch between "Awaiting synchronisation for this folder" and "Fetching attached files...". There is no actual difference between
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I have tested in different locations with good connections to rule out unstable internet connection without success.
Thanks for any help with this issue!

Hi,
Since this is the forum supporting Office for Windows, if you want to receive more information about Office 2011, I recommend you post this problem in Office for Mac forum:
http://answers.microsoft.com/en-us/mac
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners
who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
Best regards,
Greta Ge
TechNet Community Support
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Keeping Gmail email addresss and using Outlook 2011 for Mac and Exchange

Hi,
we use gmail for email at present with Outlook on a Mac. Having found that contacts and calendars cannot be synched between Oulook for Mac and Gmail I want to use exchange as a means of getting this sync working between my iPhne, iPad and OSX calendar and
contacts.
We actually want to continue with our gmail addresses (because it's too painful to change to anything else). I understand that gmail can forward messages to Exchange and presumably to be read in Outlook for Mac. How do we use Outlook for Mac and Exchange
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I.e people are not aware of what is going on in the background - they sent to our gmail address and receive a reply from the gmail address
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Good luck with that.
You're not going to like this answer, but you should let Exchange be your e-mail system. Move off Gmail to Exchange on-premises or Online.
Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."

I am having an issue with Outlook 2011 for Mac.

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Outlook 2011 for MAC not connecting to the exchange server

We use an Exchange 2007 server and our three MACs had no problems connecting until yesterday, 09/13/2011, morning. Has anyone experienced this issue? Was there an update sent out?
Thanks for your help in advance.

Hi Robert,
I found a KB for your reference:
Sending email error "Authentication failed. Error 17897" in Outlook 2011 for Mac
http://support.microsoft.com/kb/2492901
If it not matches to yours, please paste the details without sensitive information.
Thanks
Mavis
Mavis Huang
TechNet Community Support

Outlook 2011 for Mac Exchange 2010 asking for credentials after Patch Tuesday March 2015

Up till this past Tuesday when Microsoft released its new security patches, I had all my Outlook 2011 for Mac working just fine. Since the release of March 2015, we have heard of issues resulting in Outlook problems with a certain security patches blocking
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Hi Carlos,
This forum is for general questions and feedback related to Outlook for Windows. Since the problematic account can work well in Outlook 2010 with Windows 7 but not in Outlook for Mac 2011, I suggest we can ask a question in
Outlook for Mac 2011 forum for more troubleshooting.
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us.
Thanks for your understanding.
Best regards,
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
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Outlook 2011 for Mac and SSLv3 on Exchange 2010

I have a few Apple MacBook users with Outlook 2011, and connecting back to my Exchange 2010 server (essentially via OWA). Currently it all works fine.
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anybody have any experience with Mac users connecting to Exchange, disabling all SSL versions (SSLv3, v2, etc) on Exchange, and the Mac user still being able to connect?
I am not able to find much on the web, but I have seen a few people say that Outlook 2011 for Mac does not support TLS. IF you go in to the settings for
email, it does only have an option for "use SSL" and does not mention TLS.
Does anyone have any further insight? Thanks

I have a few Apple MacBook users with Outlook 2011, and connecting back to my Exchange 2010 server (essentially via OWA). Currently it all works
fine.
With the POODLE vulnerability, it is recommended that SSLv3 be disabled in Exchange (at Windows 2008 O/S server level), and instead fall back on TLS. Does
anybody have any experience with Mac users connecting to Exchange, disabling all SSL versions (SSLv3, v2, etc) on Exchange, and the Mac user still being able to connect?
I am not able to find much on the web, but I have seen a few people say that Outlook 2011 for Mac does not support TLS. IF you go in to the settings for
email, it does only have an option for "use SSL" and does not mention TLS.
Does anyone have any further insight? Thanks
We have had no issues disabling it with both Exch 2010 and Exch 2013 and Mac Users.
Twitter!: Please Note: My Posts are provided “AS IS” without warranty of any kind, either expressed or implied.

Outlook 2011 for Mac users must click send/receive to get new mail from exchange 2013 server

I recently switched our primary CAS servers over from a single exchange 2010 cas/mailbox/hub server to a couple new exchange 2013 CAS/Mailbox servers. Exchange 2013 has cu3, and is hosted on windows server 2012. Anyone who has their mailbox hosted
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all behave normally.
Where can I look or what can I check to troubleshoot this issue?

Hi,
Any good news from the Mac Forum?
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[email protected]
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Slow attachment upload with Exchange Web Services (Outlook 2011 for Mac?)

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Hi ,
Does all the user occurred the issue ?
If only special user, I recommend you do the following steps and test:
1.Remove and re-add the email account and check if this helps to resolve the issue.
To remove and add the email accounts:
Open Outlook > GO to Tools > Accounts > Click on "Minus" symbol to remove and "Plus" to add an Email account.
2.Creating a new user profile:
http://support.microsoft.com/kb/2439218/
3. If the issue persists, rebuild the data base and check the results:
http://support.microsoft.com/kb/2360509
You can also post it on Office for MAC forum to get special support about the difference between Outlook and Outlook for MAC.
http://www.microsoft.com/mac/support
Wendy Liu
TechNet Community Support

Outlook 2011 for Mac not authenticating with Exchange 2010

Hi,
We have an issue with our Mac Clients authenticating with our Exchange Server. We have Exchange 2010 Version 14.03.0174.001.
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It seems this is since we re-keyed are SSL certificate. I have changed the EWS directory to Basic Authentication and also re-created the EWS directory. I have also re-ran all the SBS Wizards.
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Thanks

Hi Robert,
I found a KB for your reference:
Sending email error "Authentication failed. Error 17897" in Outlook 2011 for Mac
http://support.microsoft.com/kb/2492901
If it not matches to yours, please paste the details without sensitive information.
Thanks
Mavis
Mavis Huang
TechNet Community Support

Microsoft Outlook 2011 for Mac sync Contacts and Calendar issues

OK, so I have a Macbook Pro with OS X Mountian Lion. I have Microsoft Outlook 2011 for Mac installed. Asked @BlackberryHelp on Twitter how to sync my Blackberry Torch with Outlook as it seems to default to using the builtin Apple Contacts and Calendar instead of Outlook. So they sent me the link to KB19148: "How to synchronize organizer data in Microsoft Office for Mac between the BlackBerry smartphone and a Mac computer using BlackBerry Desktop Software". So I turned on the Sync Services in Outlook and it gave me the dialog box confirming that everything was synced. And it appeared to copy and sync whatever Contacts in the Apple Contacts and calendar entries in the Apple Calendar into Outlook and vice versa. Cool since that's what I wanted.
Then I tried using the Blackberry Desktop Manager to sync everything to my Blackberry Torch 9810. Everything looked like it synced until I opened my Blackberry and all my Contacts were gone. Same with my Calendar entries, except that the Calender entries were hit and miss to whatever copied over (some Calendar entries were missing and others were duplicates). Checked the Apple Contacts and all of them were gone. But when I opened Outlook, everything was there and all OK.
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After a bit of googling I think you mean the notation "domain\username", i.e., a backslash separator but no leading backslash.
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Hi Robert,
I found a KB for your reference:
Sending email error "Authentication failed. Error 17897" in Outlook 2011 for Mac
http://support.microsoft.com/kb/2492901
If it not matches to yours, please paste the details without sensitive information.
Thanks
Mavis
Mavis Huang
TechNet Community Support

Outlook 2011 for mac iCloud issues

THis is crazy
I have been using entorage and outlook for years now that i upgraded to Icloud no email or configuration will work.
I dont care for the mail app i have all my mail in outlook. tried all posted settings still does not work.
I wish i could roll back to me.com anyone able to get settings to work in outlook 2011.

I setup Outlook 2011 for Mac using the following, and had no problems at all sending or receiving email. See below:
IMAP (Incoming Mail Server) information:
Server name: imap.mail.me.com
SSL Required: Yes
Port: 993
Username: [email protected] (use your @me.com address from your iCloud account)
Password: Your iCloud password
SMTP (outgoing mail server) information:
Server name: smtp.mail.me.com
SSL Required: Yes
Port: 587
SMTP Authentication Required: Yes
Username: [email protected] (use your @me.com address from your iCloud account)
Password: Your iCloud password
Additional Information
SSL is required for both IMAP and SMTP connection with iCloud. POP is not supported by iCloud.

Using Outlook 2011 for mac and syncing blackberry very slow

I just bought 2 pcs of Mcabook pro. one for me and second for my cousin. we both have same office usage.i have installed office 2011. i use contacts / events / tasks of outlook and sync it with my blackberry curve. previously i was using Windows OS and i am so much used to it with its easy functionalities. Since last 15 days i have not done any work in my office as all time i am just involved in setting up one or another thing in my Macbook. i am really so much fed up and frustrated that i am thinking of switching back to Windows. i have some current issues like
Airport disconnects automatically anytime. after then i have to restart the system that is the only way. it shows as connected but i dont find my home network or internet. after restarting it works !!! it happens 4-5 times in a day...
Sync with blackberry is very slow. i do have Approx 2500 contacts / 300 tasks and 10-15 events. but it takes approx 10 times more time than i was doing with Windows.
in the blackberry desktop manager there is only one option of syncing i.e. Two way sync. what if i only want to transfer data from Macbook to Blackberry or from Blackberry to Macbook?
data sync is not perfect also. every time some entries goes missing.
i want to use ical for events and tasks.. but i dont find List view for events which is not convinient.
i have my e mails in Outlook 2011 for mac. what if i want to transfer my mail to mail for mac?
i will be obliged if anyone can help and show that my INR 70000.00 * 2 is not wasted... Frustrated Really...

Good luck with that.
You're not going to like this answer, but you should let Exchange be your e-mail system. Move off Gmail to Exchange on-premises or Online.
Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."

Outlook 2011 for Mac suddenly requiring passwords

I've had Outlook 2011 for Mac installed on my Pro (Operating System: Mavericks) for 5 months now and all of a sudden, it's requiring that I enter my password for each email account (I have 4) every time I log in to the program.
I've typed in the passwords and selected "save to keychain" but that doesn't seem to solve the problem. Please help as this is extremely aggravating!

Note: This can be a sign of database issues in Outlook or you can simply ignore and it will connect without adding passwords. Mail also has this issue with passwords
Make sure you are fully updated.
OS X 10.9.5 Run Combo updater to refresh your OS X files.
Microsoft Office 14.4.8
OS X Mavericks 10.9.5 Update (Combo) http://support.apple.com/kb/DL1760
Microsoft Office for Mac 2011 14.4.8 Update http://www.microsoft.com/en-us/download/details.aspx?id=45872
Open Keychain Access in Applications/Utilities.
Run Keychain First Aid
Next....
In Keychain, filter on an account in the top right search box.
Open the entry.
In the Attributes window, select to Show password. You'll need to enter your computer login password to view.
Verify it's entered correctly.
Next click on the Access Control tab.
Do you see Outlook listed? If not add it.
You might also find many duplicate entries in the keychain. Most email accounts have a sending and receiving entry. However the Keychain.app does not delete old ones when you add a new password so this list can become cluttered. You might want to delete all entries for your email account(s) and add passwords again in Outlook.
If you have Exchange or IMAP you might want to test the new Outlook v15 free in preview. Requires Yosemite.
http://products.office.com/en-US/mac/mac-preview
I would not recommend if you have POP accounts.

Issues connecting Outlook 2011 for Mac to Exchange Server 2013

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