Issues downloading elements 12

after sitting at the computer for a couple hours, the download failed:
"An error occurred while processing your request. 
Reference #97.a655ee3f.1388627581.30d9fadb"
i really don't have time to sit through another hours long download, is this the only solution?

Boji girl you can also download the trial installer from http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=us and utilize the serial number you received with your order to install and license Photoshop Elements 12.
Please also be aware that only two activations are included with your Photoshop Elements 12.  This means you can utilize the software on up to two computers.  You can find more details in the EULA at http://www.adobe.com/legal/licenses-terms.html.

Similar Messages

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    Date: Fri, 1 Feb 2013 08:49:23 -0800
    From: [email protected]
    To: [email protected]
    Subject: I am trying to download Elements 11...
        Re: I am trying to download Elements 11...
        created by Jeff A Wright in Trial Download & Install FAQ - View the full discussion
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         Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5040505#5040505
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