Issues downloading elements 12
after sitting at the computer for a couple hours, the download failed:
"An error occurred while processing your request.
Reference #97.a655ee3f.1388627581.30d9fadb"
i really don't have time to sit through another hours long download, is this the only solution?
Boji girl you can also download the trial installer from http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=us and utilize the serial number you received with your order to install and license Photoshop Elements 12.
Please also be aware that only two activations are included with your Photoshop Elements 12. This means you can utilize the software on up to two computers. You can find more details in the EULA at http://www.adobe.com/legal/licenses-terms.html.
Similar Messages
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Downloading Elements 12 to pc running Win 8.1
I have tried to download Elements 12 several times and every time the download counts down to less than a minute then fails. I am operating Windows 8 on a pc. I have a licence for Elements 12 which is working fine on my Win 7 laptop.
that's an internet connection or browser issue.
try a different browser and/or a different connection and/or a download manager. -
Downloaded Elements 7 won't accept my serial number, Invalid
I damaged my Elements 7 disc. I had to download Elements 7 from the Adobe website and I am now getting a message that my serial number is Invalid. Adobe customer service told me it is not a deactivation/activation issue and the serial number is good. What can I do next?
Thank You,
DanHi Keith
As part of the platform swap process we provide a serial number for the platform required and send a DVD set (some of our DVD sets include both platforms but the license is just for a single platform).
You will be able to license the Mac trial product with your serial number though.
Let me know if you have further questions.
Kind regards
Bev -
I am trying to download Elements 11...
Twice I downloaded files to my computer but its not saving as a program, rather as individual files. I have the download asst. on computer. I saved both to desktop. What can it be?
I'm not double clicking on any file. Where did you get that?I read the attached link and I see its for PURCHASED programs. Again, its the 30 day trial I am trying to download. I see that I'm not the only one having trouble downloading this free trial of PS Elements 11. Perhaps its, (like you say to someone else), Corrupted.
I'll let them know at the support dept.
Chris
Date: Fri, 1 Feb 2013 08:49:23 -0800
From: [email protected]
To: [email protected]
Subject: I am trying to download Elements 11...
Re: I am trying to download Elements 11...
created by Jeff A Wright in Trial Download & Install FAQ - View the full discussion
Caliboonda I am unsure why your virus protection is giving you that warning. What is the exact name of the file you are double clicking on? You may want to work with directly with our support team. For the best assistance, I recommend our chat support at http://adobe.ly/yxj0t6. Our chat representatives can provide a personalized experience to resolve the issue you have described.
Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5040505#5040505
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Start a new discussion in Trial Download & Install FAQ by email or at Adobe Community
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746. -
I want to download Elements 11 purchased earlier. Website refuses, says my Internet Explorer is earlier than IE 4. My IE is 10. What can I do?
It's a common issue with IE10 and some Adobe products. One theory is that Adobe's download manager seems to interpret IE10's browser ID string as IE1.
Solution is to use Compatibility View in IE10 (so Adobe's download manager thinks it's IE9 or IE8 or IE7).
http://windows.microsoft.com/en-AU/internet-explorer/use-compatibility-view#ie=ie-10
Alternatively use a different browser. -
Help! Brand New Lenovo A10-70 - Issue Downloading Apps
Hi Lenovo Community,
I just purchased a brand new A10-70 tablet and while I love the price and features, there appears to be on major issue. Whenever I try to download game apps from Google Playstore, the pad errors out and tells me "Application Could Not Load to SD Card", heck I don't even have an SD card installed.
This is actually the second tablet doing this to me. I took the first one back and exchanged it thinking that there was a software glitch but it now appears it is a platform issue.
Games such as Minecraft PE simply will not load while others appear to load fine but then when you go to open the app and use it, you get a notice that the app is not installed.
I have other tablets from Samsung, HP and even Nabi which have never had issues downloading game application.
What's up with Lenovo?
I am willing to try to get corrected but cannot wait long, will take back and get another Samsung.
Thanks,
Biggzylook here but in french : http://forum.frandroid.com/topic/203587-lenovo-a10-70-a7600f-firmware-stock-kitkat-442-27-06-2014/
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Hello, I've started having an issue downloading songs and apps from iTunes to our PC which has Windows XP Professional installed. We also use Karspersky Anti-Virus and Firefox as an internet browser. Have never had this issue before, it comes up with "An unknow error has occured and downloads are stopped with an error 8003. Also says please check your network connection" We have no issue connecting to iTunes store or the network so not sure how to fix this. It is very frustrating. Have checked Windows Firewall and iTunes is an exception, can't think of anything else why it won't work.
I sounds as though you need to start again. The following article tells you how to completely remove iTunes and Quicktime. If you didn't actually install iTunes you wont find it in add/remove programs so you can't do that bit, but still delete the iTunes folder in Program Files as advised in the article.
http://docs.info.apple.com/article.html?artnum=93698
Once you have got rid of them, try installing the latest version of iTunes. There is a link to it in the article.
Itunes wont move your music for you, get iTune sgoing then ask again. -
I thought elements were simple but maybe it is just me. Having problems moving photos from iphoto to elements
Duplicate post; see:
had a windows computer with my element 7. Now just bought a Mac OSX version 10.9.2 what would be the best photoshop elements for this machine. I did download elements 12 from Apple store but kept getting incompatible message when trying to open a phot -
I downloaded Elements 13 to my PC, but my PC has windows Vista and it does not work. How can I download it to my laptop that has Windows 8?
You can get it at this link and validate with your 24 digit serial number - click here for PSE downloads
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I have downloaded Elements 13 but it is the 32 bit version. How do I get the 64 bit version
When downloading Elements 13, how do I get the option to choose between the 32 and 64 bit versions? I am automatically getting the 32 bit version which is no good for my operating system.
Afraid that doesn't help. I have successfully gone through the installation process, however it automatically installs the 32 bits version. My operating system is 64 bits and I get the message to download the 64 bit version, but when I try to reinstall I cannot see any page that gives me an option for which version to download.
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Hi! I work with Photoshop/Premiere Elements 10 on my snow leopard (10.6.8) without problems since years. Now I want to move over to the new MacBook Pro (and lion 10.7.5) but only Photoshop runs on it, every Premiere version (I downloaded Elements 12 and further more) stops installation and shows Installation ERROR: ASU has quit unexpectedly, Media DB Error: 18. Please help!
run the cleaner and retry installing per, Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
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I've downloaded Elements twice and can't open it
I navigate to the file PhotoshopElements_13_LS25_Win64. When I click on it, my computer doesn't recognize an Lz file and asks me what Ap I should be using. I have Windows 8, which is new to me. Where's the exe file? Anyone know how to open this?
Yes, I downloaded Elements 13 three times directly from Adobe, and not once was there an .exe file in the download folder. After I left this message this morning, I googled .7z files and learned I needed to install Win Zip, so I did that...Win Zip recognized the file, but when I clicked on it I got an error message. Of course I'm taking a Photoshop class and am now 2 days behind. So, this morning I purchased Photoshop Elements 12 from Wal Mart online, and it has been in the process of downloading for the past 7 hours (I have a brand new Lenovo laptop for goodness sake)...but at least it gave me the option of selecting a 64 bit download. I didn't have that option with the Elements trial. So...waiting and keeping my fingers crossed. The download says it's 68%, so I ought to know about 8 p.m. MST.
Thank you for responding, Jeff. -
File download element in confirmation dialog box
Hi,
Can I use File Download elements in Confirmation Dialog Box?Please raply me as early as possible.
Regards
AniruddhaHi
You can not use File-Upload UI element inside confirmation dialog ,because there is no provision to add any UI ,except Button.
Please avoid my previous reply .
Best Regards
Satish Kumar
Edited by: satish jhariya on Mar 3, 2009 11:29 AM -
My hard drive crashed. Lost Photoshop 11 software. When hard drive fixed, I bought and downloaded Elements 12. Trying to get photos in 12. All I have had for several hours are hour glasses. Photos are there if you click on hour glass, but cannot get photos to show up on the grid. What should I do?
Thank you. Unfortunately I have very limited technical skills.I am not sure what some of your suggestions relate to and the others I would not know how to do. But I do appreciate your respnse. A good start might be if you could tell me how to turn off face recognition. Thank you again
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I have downloaded elements to my mac and it has installed. how do I run the program?
I have downloaded elements to my mac and it has installed. How do I run the program.
Hi David,
You can simply click on the application to launch it from the 'Applications' folder.
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