Issues downloading free app updates after moving country

Hi,
I've recently moved from Australia to Germany and (stupidly?) updated my iTunes account to reflect that fact. I now keep being told in iTunes that several of my apps have free updates available but when I try to download them, iTunes store tells me that there are no updates for my account.
What should I do? I want to keep my apps up-to-date.
Regards,
Matina

I have just done the same thing, moving from Australia to Sweden. I changed my billing info, and can no longer automatically update apps that I downloaded before moving.
There is a loophole, but Apple may of course close it at any time. The work-around, which is to update the apps from your iPhone, iPod touch or iPad, is explained in this e-mail exchange with Apple's support rep "Brittany":
http://www.breneman.net/apple_itunes.html
So far I have not received a reply to my last e-mail, it has been a few days now.

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Unable to "purchase" or download free APP updates

I am trying to download free App updates on my iphone but it says unable to purchase try again later. so i waited a couple days, and it still wont work. and itunes wont update them either. I have the 2.2 software ive tryed to restart it i cant figure it out. anyone know what the problemo is?
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I had the same problem. I just fixed it. There are several posts on many forums addressing the "5002" error that date back to the IT8 roll out. My solution started with the post linked below.
http://gosublogger.com/2009/01/how-to-fix-itunes-error-5002/comment-page-1/#comm ent-5330
After trying the suggested fix I posted the following:
Thank you for posting this work around. My iPhone 3G has been unable to update apps as well as iTunes 8 running on my MBPro. I followed your instructions to the letter, but still have the same symptoms with “5002″ error. Next I backed up my Mobile Apps folder again (after the reinstall (I kept the original backup as well)), deleted all, and synced with my iPhone 3G. At this point only the apps from my phone are in the iTunes Mobile Apps. folder. No success. I still get the “5002″error in iTunes, and “unable to purchase” when updating apps using iPhone.
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After an extensive Error “5002″ Google search, I discovered the post linked below.
http://discussions.apple.com/thread.jspa?threadID=1716575
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I hope this helps..
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Message was edited by: PDW4137

Prompting for previous owners account when downloading free App updates

Hi, this is my first time here so apologies if I don't follow correct protocol! My brother in law gave me an iPhone 3G 2 weeks ago after using it himself for a couple of weeks only.
I have a new iTunes account and have synched calendars and contacts ok. I have removed all of his content from iPod on the phone and now have only the tunes I have purchased from iTunes on my phone. I have purchased and downloaded apps, and downloaded free apps ok. My homepage tells me I have 3 free updates to download, but when I try to do so it prompts me for my b-i-laws iTunes password. have tried to do this when logged into my iTunes account and when not and still can't get past this issue. Only happens with free updates. Can anyone please help me? Thanks.

I worked out the solution to the problem - remove the free apps my b-in-l had downloaded that there were updates for; reinstall them under my account.

I'm having a problem with downloading multiple app updates and moving songs between iTunes and my external hard drive.

I'm having two problems with iTunes, but I'm not sure if they're related issues. First, when I try to click "Download All Updates" for apps, only one update will download and I will get successive error messages for all of the other updates. However, if I click update for each individual app, they download fine. Why am I not able to download all app updates simultaneously now.
My second issue is that I cannot move songs from iTunes to my external hard drive or vice versa. When I drag the files, the blue plus sign appears, but the file does not appear where I moved it to.
Both issues have been occuring for about month. Any help would be greatly appreciated.

While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unchecked. This seems to help with partial downloads...
The other issue doesn't ring any bells.
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Ipad issues downloading free apps from apps store

i have bought recently a new ipad where i was trying to use my existing itunes account for doanloading few free apps. everytime i click on free and say install it start asking me to verify the details and enter secret code of my credit card in order to continue the purchase. it really annoys that why would it ask me to purchase an application which is for free.
Please help if anyone knows the fix for the above mentioned issue.

You could remove your credit card details and select none as payment type.

No application updates after moving country

Hi all,
I recently moved from Spain to Germany. I changed my account settings to reflect my new address, payment info, etc. However, since I've done that, I can no longer update my iPhone apps. I can see that there are are number of apps with updates in iTunes, but when I click on the respective link iniTunes to see the update details, I get a message telling me that there are no updates for my account.
Does anyone have an idea what the cause of the problem is and how I can update my (purchased) apps?
Thanks a lot.
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I would call Apple, but as a temporary work-around you could try a proxy server that makes it appear as if you are connecting to the internet from somewhere in Spain.
If you don't know what I mean by proxy server, then you probably don't want to bother because its just a work-around and its not exactly 2 clicks to set up.
Frankly I am surprised that moving countries within the EU caused you this problem.
if you are interested in trying a proxy, check out these links:
http://en.wikipedia.org/wiki/Proxy_server
http://www.publicproxyservers.com/

HT203433 my issue is that my itunes store have some problem i cannot update my app and i also purchase app or download free app on it . it keep on tell me that ;an unknown error occured (0x800b0101)

my issue is that my itunes store have some probleme i cannot update my app and purchase app or download free app also it keep on tell me that an unknownerror occured (0x800b0101)

You could try this.
Back up all data.Triple-click anywhere in the line below on this page to select it:
/Library/Preferences/SystemConfiguration/NetworkInterfaces.plist
Right-click or control-click the line and select
Services ▹ Reveal
from the contextual menu.* A folder should open with an item selected. Move the selected item to the Trash. You may be prompted for your administrator login password. Reboot and test. If there's no change, restore the item you deleted from a backup, overwriting the one that may have been created in its place. Otherwise, you may need to recreate some of your settings in the Network preference pane.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.
Credit for this solution to ASC member luis.pinhor.

How can i fix my iphone i can't update or download apps, when i try it tells me toput my credit card info and i do but when i push done it tells me my payment has been declined, but why do i have to pay to update or download free apps. How can i fix this?

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You must contact iTunes support to get the problem resolved.
http://www.apple.com/support/itunes/contact/
If there is a problem with your account or payment info, you cannot
download anything (including free apps or updates) until the matter
is resolved.
In countries where the iTunes Store only sells apps, the accepted payment methods are Visa, MasterCard, and American Express. Other payment types such as gift cards, store credit, monthly allowances, ClickandBuy, and PayPal are not accepted. Depending on your App Store country, prices may be listed in your local currency, US Dollars, or Euros. http://support.apple.com/kb/HT5552

Wont let me update or download free apps says i need payment verification but im not buying anything

wont let me update or download free apps says i need payment verification but im not buying anything

Howdy Irishinked,
Thanks for using the Apple Support Communities.
If you're being prompted that your payment information needs to be veriefied, then there is some aspect of your payment type which is being denied by your financial institution. I'd like you to please follow the steps below to verify your information.
Open iTunes. If you are signed in to iTunes, skip to step 4.
Note: Verify that you are signed in to the correct iTunes account. If you are unsure which account you're signed into, choose Store > Sign Out and proceed to step 2.
Choose Store > Sign In.
Enter your account name and password, then click the Sign In button.
Choose Store > View My Account.
Click the Edit Payment Information button.
In the Payment Method section, choose None.
Click the Done button at the bottom of the page.
Click the Edit Payment Information button again.
Enter your billing address exactly as it appears on your credit card statement.
Select your credit card type in the Payment Method section.
Enter your credit card information, your card's security code, and the expiration date.
Click the Done button at the bottom of the page.
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorizations have the correct information on file.
iTunes Store: My credit card's security code or zip code does not match my bank's records - Apple Support
Have a good one,
Alex H.

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All I have to do is select Applications from the Library list - then in the lower right corner select - Check for updates - if there are any then I select Download updates from the page that comes up and iTunes d/l the updates.
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No need to multiple post > Trouble downloading free apps after last update?

I entered my debit card for a app latter when I went to update all it asked password as usual then said sign in required took me to page sayin my card has been declined use alternate I don't have alternate but now it won't let me download free apps niethe

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otherwise iTunes sometimes black lists card if there are too many fradulent purchases
Reason why they might black list a card is possibly you call in for alot of fradulent purchases
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Call AppleCare Phone support and have your call directed to iTunes Store
1-800-275-2273

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Daddyashley wrote:
... because of payment issue ...
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

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Issues downloading free app updates after moving country

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