Issues downloading purchased creative suite?
I just purchased the adobe creative suite and have been having trouble downloading it. I followed the steps in the instruction guide, but when I click "open bundle," a text edit window opens with a bunch of text that makes no sense. I have a macbook pro that I purchased last year.
Does anyone know what I am doing wrong?
Disk Utility --> Repair permissions
Mylenium
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AS above, sorry I'm new, but like my heading,
i have purchased creative suit cs6 by download, i have it on my MAC, I would like to have it on another MAC but don't want to pay full price again so not just upgrade and have it on another device? i.e. 2 devices?You can install and activate each license on 2 computers. No problem there. Read the EULA:
Licenses and terms of use | Adobe
Mylenium -
I purchased Creative Suite 6 Design Standard for windows, but I now have a MacBook, how can I download it onto my Mac - please tell me I don't need to spend another £1000!!
Change product platform or language
You can swap languages/platforms for a latest version product (CS6 only) if you follow the instructions at the following link:
http://helpx.adobe.com/x-productkb/policy-pricing/order-product-platform-language-swap.htm l
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Where can I download Adobe Creative Suite 5 Master Collection?
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Creative Suite 6
Click the Buy link for the Suite you want to upgrade to.
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Complete your CS6 upgrade purchase.
Note that CS6 is superseded software and will receive no further upgrades or updates. Adobe has stopped working on CS6.
Adobe now promotes their Cloud memberships. So consider subscribing to an Adobe Cloud membership if you want up-to-date software which will be upgraded regularly. -
How do I upgrade Acrobat Pro 9.5.5?
I have been an Adobe customer since 1991 on an old IICi. A while ago I purchased Creative suite 4. I have Adobe Acrobat 4, ver. 9.5.5. Are there any updates I can apply? What is involved in updating if I want to avoid the cloud? I have a satellite connection that charges for bandwidth usage. I have a 27" iMac, using 10.10.3.Hi Kenneth ,
We are sorry but you would not be able to update from Creative Suite 4 .The reason being there are no updates available for Acrobat version 9 .It is quite an older version so you are unfortunately not eligible for any updates or upgrade .
The best option for you would be to opt for Acrobat DC .
You could either for Acrobat DC subscription or perpetual version .Here is the link to download the same .
https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html
https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
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Sukrit Dhingra -
We just purchased Creative Suite 5 premium
We just purchased Creative Suite 5 for my class and we would like to make a still picture from a video clip we downloaded on our computer. Can we do this in one of the programs on Creative Suite 5 premium? We searched through the book and through the site and didn't see anything saying if we could or couldn't.
There are THREE CS bundles - http://www.adobe.com/products/
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I bought a new iMac 27" yesterday, running with Mavericks OS. Attempting to download Adobe Creative Suite 5 Design Premium. Loaded software from discs. When I check for updates they fail to install. A window comes up saying "Some updates failed to install." Then under each applications it says "There was an error downloading this update. Please quit and try again later." Have done this several times. Suggestions?
update manually,: http://www.adobe.com/downloads/updates/
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And "It's not letting me...." means what? Sorry, you need to provide much more information. What browser? What system? Do you get any warnings?
Mylenium -
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Hi Adrienne,
Please download the trial version of CS5.5 Design Standard from the below mentioned link and activate it with your serial number
http://helpx.adobe.com/creative-suite/kb/cs5-5-product-downloads.html
Thanks!
Eshant -
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Hi Jay,
Please refer the following download page for CS6.
https://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html
Hope this helps.
Regards,
Sumit Singh -
Hi I'm having trouble downloading Adobe Creative Suite 6 teacher student addition on my mac i have downloaded it and i received a redemption coad and a serial number but when i entered the serial number it says its invalid... Please help!
i know extremely frustrating that there is no one to contact!
i got my friend to help not sure if your having the same problem but i had to download stuffit expander from the app store to expand the zip files that you initially download you should be able to open them and enter serial number from there
don't know if that helps theres no where that tells you how to do that so its extremely frustrating..
hope that can be of some help. -
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Thanks, LindaTry Download CS3 products
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