Issues in installing OATS

Question

Hi,
I have installed oats earlier then did a un-installation of oats, which i think didnt worked property. And now when i try to install oats again , th eproces sis halted for more than 2 hrs while "spawning ....\oats.ear".
and log file says -
INFO:
C:\OracleATS\instantclient\instantclient_11_1>exit /b 0
INFO: End output from spawned process.
INFO: ----------------------------------
INFO: Setting variable 'CURR_LOG' to 'C:\OracleATS\logs\installSvc.log'. Received the value from a code block.
INFO: Calling Query fileQueries10.1.0.3.0 stringExists
fileName = C:\OracleATS\logs\installSvc.log
searchString = ERROR:
ignoreCase = null
INFO: Query Returned: false
INFO: Calling Action SpawnActions10.1.0.2.0 Spawn
     installcommand = C:\OracleATS\bin\restartSvc.bat "Oracle Application Testing Suite Application Service"
     deinstallcommand = C:\OracleATS\bin\stopSvc.bat "Oracle Application Testing Suite Application Service"
     WaitForCompletion = true
INFO:
INFO: Start output from spawned process:
INFO: ----------------------------------
INFO:
INFO: The Oracle Application Testing Suite Application Service service is not started.
INFO: More help is available by typing NET HELPMSG 3521.
INFO: System error 3 has occurred.
The system cannot find the path specified.
INFO: End output from spawned process.
INFO: ----------------------------------
INFO: Calling Action SpawnActions10.1.0.2.0 Spawn
     installcommand = C:\OracleATS\bin\deploy.bat C:\OracleATS\install\oats.ear
     deinstallcommand = C:\OracleATS\bin\undeploy.bat
     WaitForCompletion = true
INFO:
INFO: Start output from spawned process:
INFO: ----------------------------------
INFO:
INFO: Using MW_HOME=C:\OracleATS\wls
Kindly note that i donot see any entry of OracleServiceXE,OracleXETNSListener in SERVICES. I thnik while uninstallin something went wrong with oracle database.
Kindly help.
Regards,
Loveleen

Answer 1

Hello
Please note that uninstall OATS doesn't remove the Oracle XE.
Depending on your use case, we recommand to use an Oracle EE as a DB.
Then before installing OATS please make either to have successfully completely uninstall OATS (see the clean uninstall procedure below), or to make sure to connect correctly to the database.
Good luck
JB
How to Fresh Install ATS 920
You can install ATS products with the Oracle Universal Install setup program. The installation is usually a painless straightforward process, but in some cases you may want to “Clean/Fresh” install the product.
This may be required when:
You have a previous beta version of the ATS product
You want to downgrade the product from the newer version
The installation has failed for some reason and you want to clean the environment to fresh start.
Please make sure to backup all scripts and databases before proceeding!
This page guides you through the process step-by-step to clean install ATS on your system.
Step1: Deinstall ATS products
Setup.bat to launch "Oracle Universal Installer"
Click "Deinstall Products". Inventory Window opens.
Expand the tree Oracle Homes -> Check "OATS" checkbox. Click Remove.
Remove window opens and start uninstallation. Wait for the dialog to automatically dismiss itself.
After the successful uninstalltion, you will see "There are no installed products" in the Inventory window.
Click "Close" to close the Inventory Window.
Click "Cancel" to close the Oracle Universal Installer
Step2: Uninstall Oracle XE database
Control Panel -> Program and Features. Find and select Oracle Database 10g Express Edition
Click "Uninstall/Change" button from the tool bar, or dbl click the item to lauch the installsheild wizard.
Click "Yes" on the pop up dialog. Wait for the unistallation to complete.
Upon successful uninstalltion, window shows "Uninstall Complete" in the screen.
Click "Finish" to close the install shield wizard
Step3: Remove/Rename the following folders.
Backup the script directory
Remove/Rename ATS install directory (e.g. C:\OracleATS).
Remove/Rename the directory: C:\Documents and Settings\username\osworkspace
(depends on your Operating System, it may look like: C:\Users\username\osworkspace)
Remove/Rename the directory: C:\Program Files\Oracle\Inventory
( depends on your Operating System, it may look like: C:\Program Files (x86)\Oracle\Inventory)
C:\Windows\rsw.ini
Step4: Remove the Services (Optional)
Start -> Run. Enter "cmd" Type the command: sc delete servicename
eloadAgentMon
Oracle Application Testing Suite Application Service
If you see a msg "The specified services does not exist as an installed services" returned from the program, the service has successfully removed by the previous steps.
Step5: Remove the Registry Keys (Optional)
Start -> Run. Enter "regedit" to launch Registry Editor. Remove the keys below:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Oracle Application Testing Suite Application Services
HKEY_LOCAL_MACHINE\Software\Oracle\Oracle Application Testing Suite and Oracle Test Management
If you do not find the keys they are successfully removed by the previous steps. Note: The keys may be found in the different location depends on your Operating Systems. (search by the key to find the correct location)
Step6: Restart your System (Optional)
Not required, but always a better practice
Step7: Install ATS
1. Make sure the install user has administrator privilege on the system.
2. Double click the setup.bat to start the Oracle Universal Installer.
Important: Windows Vista, 2008 or Win7 users, select"Run as Administrator" from the right mouse click menu. This is required process for the OS that has UAC enabled.
3. Continue to install the latest version of ATS