Issues Installing CS5.5 Production Premium (Mac OS)

Hello,
I am trying to reinstall Creative Suite: Production Premium CS5.5 on my Mac OS since my previous hard drive crashed. I have the disc version of the software, however, when I try to run the installer I get the error message: "Installer failed to initialize. Please download Adobe support advisor." I have searched this error on the forums, which say to navigate to Mac OS: /Library/Logs/Adobe/Installers/. However, my Logs folder does not have an Adobe folder, so I am not sure how to troubleshoot my issue. Any help would be appreciated!
-Emily

Troubleshoot error messages | Bootstrapper CS5, CS5.5
in particular, make sure you are not trying to install on a case-sensitive file system.

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Re-installing cs5 production premium

Hiya
I bought a new computer window 7, 64 bits, which matchs the requirement for installing the cs5 produciton premium. I had it running perfectly fine at my old computer until the old computer was broken. First of all, i install ed the cs5 prodcution premuim in my new computer, it runs ok, but I when I using the ILLUSTRATOR, i couldn't use the PATHFINDER , it doesn't alow me to do any merge or trum, or any other function. So, I thought it might be I din't install it correctly, so I unstalled the whole program, and try to re-install it, however, as I try to install it, there was a little window come up says that I need re-start my computer, So I did as the computer say so . after I restarted the computer, then try to install the program again, the sample little window come up ask me the same question. and I tried a few times, still the same results. So now, I can't re-install the program at all.
After desperation of no program to use for my project, the new idea came up to my mind, I download the ILLUSTRATION CS6 trial from Adobe website, but still countered the same problem, while I was install the cs6, it asked me to re-start my computer, so i pressed the ignore buttun. and here comes the message on my computer
: 4 errors
PAYLOAD:(9E0AF030-AC6B-11E0-8837-0021AEA26C9)MICROSOFT VISUAL C++2010 RESITRIBUTABLE PACKAGE (X86)10.0.40219.1
ERROR:FAILED TO INSTALL MICROSOFT VISUAL C++ 2010 REDISTRIBUTABLE PACKAGE (86). PLEASE TRY INSTALLING IT BY DOUBLE CLICING ON THE EX.
ERRORl:DW050- MICROSOFT VISUAL C++ 2010 REDISTRIBUTABLE PACKAGE(X64) : INSTAL FAILED
So please advise me what should i do now. I need install my cs5 production premium suite
Many thanks
mengchen

And funny thing is the trial cs6 I have download has no function of pathfinder either, I am so confused!
I have been use the pathfinder in the past so many times from my older computer, it was perfectly fine.
And I also tried to open the file I created before, as I open the file, there was a little window came up says: font problem, the font in the file wasn't found in this program, do you still want to open this file?
My godness, it was oringinally created from Illustrator cs5 Only, how come the new installed illustrator doesn't work? Funny thing is, i bought the whole program was only for the sake of illustrator, and it's THE only program I know how to use. Now I can't use the pathfinder to merge the objects.
Please help me , I am getting so frustrated! And it took me so much time just to fingure out why it doesn't work.
MANY MANY THANKS IF YOU CAN HELP.

Fail Install CS5 Production Premium

Hello,
Was doing a clean install on a new i7 machine and with about 10 minutes remaining on disc 2 the computer freezes. So I reboot but don't know how to properly complete the installation because when I put disc 2 in the drive it doesn't return to the set up screen. I can see the contents in explorer but have no idea what has been installed, what hasn't etc.
So the question is how do I properly finish the install of disc 2 and then disc 3? Or do I start over? If so do I delete any previous files that were installed?
Thank You very much.

Hi Jay, consider it as a fresh install and start with disc 1. Need not delete previous files that were installed, they will simply get overwritten by the new installation.

Just installed CS5 Production premium and Encore fails when opened

When opening Encore and starting any new project I receive a popup that counts seconds and then pops up access denied. When I open a project I created I get the popup Adobe Encore has stopped working and it shuts down. Running windows 7 64 bit pro. Any ideas?

Run as Administrator http://forums.adobe.com/thread/969395 (Encore AND PPro) might be your solution
If that doesn't fix your problem, report back with all hardware details

Installing cs3 master collection and cs5 production premium on windows 7 machine

I have a windows 7 ultimate machine that I would like to install CS3 Master Collection on. I would then like to upgrade the Production Premium programs to CS5.
I have the install discs for both. Any suggestions for how to go about doing this would be greatly appreciated.
Thanks!

Tahseen,
Thanks for the quick reply!
Both CS3 Master Collection and CS5 Production Premium are full installs, neither is an upgrade. I have serial numbers for both.
Machine previously had CS4 Production Premium installed on it, that has been uninstalled.
Should I install CS3 Master Collection then install CS5 Production Premium? If so, do I need to remove the CS3 versions of programs included in Production Premium before installing CS5 Production Premium?
Thanks again!

CS5 Production Premium - install success.

Well, since these forums are usually littered with issues I thought I'd break the trend! I just installed the CS5 Production Premium suite from DVD onto 64-bit Windows 7 Pro.   Not a single problem.

Mazel Tov!
          - Dov

Hello, I own a license for Adobe CS5 Production Premium and Adobe CS4 Design Premium for Windows/PC. I am switching to an OSX/MAC system. Is it possible to transfer my licenses to the new platform?

Hello, I own a license for Adobe CS5 Production Premium and Adobe CS4 Design Premium for Windows/PC. I am switching to an OSX/MAC system. Is it possible to transfer my licenses to the new platform?

It's possible to transfer licenses but it must be done by contacting a Customer Service representative by phone or web chat. They'll probably have you submit a form.
Contact Customer Care

Where can I find the install page for CS5 Production Premium?

I need to reinstall my copy of CS5 Production Premium. Where can I find the install page for that?

Check your Adobe account online to see if there is a link to download from there.
Alternately, you can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
CS5: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html

CS5 Production Premium Install Problem - Missing Software

I purchased CS5 Production Premium and downloaded it today. However, after installing Production Premium I don’t seem to have the following products installed Photoshop® CS5 Extended, Illustrator® CS5, Flash® Catalyst™ CS5, Flash Professional CS5, and Soundbooth® CS5. From the download files I was provided I don’t see any way to install these items.

Rick,
Thanks! I have reposted this in the Creative Suites (i.e., the correct) forum.
Wolf

After a computer crash, how can I re-install my CS5 Production Premium?

My laptop is crashing, and before I do something about it I want confirmation that I can re-install my CS5 Production Premium. I need this suite for work purposes, and I don't care if I have to wipe this laptop as long as I can still get my CS5 back. I couldn't find an answer anywhere, and Adobe showed me to this forum, so here I am asking. I think it's the computer itself, and not Adobe programs causing it, however Illustrator was the first program to not open, and then Photoshop, and then my itunes, Word, picture viewer, and then it all went downhill. Now my laptop is only good for Internet, when it wants to be. Any information/insight is welcome!

Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

CS5 Production Premium Install missing some components

I purchased CS5 Production Premium, downloaded it today and just installed it. However, after installing Production Premium I don’t seem to have the following products installed: Photoshop® CS5 Extended, Illustrator® CS5, Flash® Catalyst™ CS5, Flash Professional CS5, and Soundbooth® CS5.
From the download files I was provided I don’t see any way to install these items. I’m sure I’m missing something; but have read the installation FAQs and just don’t see how to install these additional components. Any suggestions will be greatly appreciated!
Thanks! - Wolf

Bob,
I meant to post a reply earlier and just realize I never did. Your remarks about the folders lead me on a path to realize they were physically never installed and that something happened during the original install. Based on this I ran the install again, and sure enough, this time there was a window where I could select all the "missing" applications and have them installed. Thanks for the help!!
Wolf

Problems Installing CS5 on a Mac

I don't mean to be annoying, but since no one took the time to help me last time, I'm going to repost this. It would be nice if someone around here could explain what's going on. I am extremely unhappy about this.
I recently installed Adobe Production Premium CS5 on my iMac. Ever since doing so, all of my other programs (including Safari, Skype, DVD player, and various others) randomly close. My computer randomly shuts off and logs me out, and sometimes doesn’t even make it to the desktop upon startup. The only programs that are not currently malfunctioning are the Adobe programs. I believe that these problems are being caused by the installation of the software. I’ve updated my RAM and all the hardware to Adobe's recommended settings. Is there any way I can stop this? It’s getting really frustrating (I had to reopen Safari three times just to type this).
EDIT: Now Adobe programs won't stay open, and I can't get any work done.

I am having the same issues, I am waititng for them(Adobe) to send me my third install disk, each of the privious desk's, installed yet crash when I try to open them up, very disappointed with Adobe products up top this point.Know let me say this I have clean up my computor placed a ton of files into my external drives, I have a Mac Pro 10.6.5 with 16 gigs, four
external drives 1. 250 GB Lacey 2. 1.5 TB Segates 1. Segate 2.0TB - 2 inter HD 1. 1 TB and the main HD250GB..I work with a lot of photos and viedo, you know how much they eat up room on your drive.
I was told by Adobe that my machine may need to change the "case senitive" , SOME WHERE IN THE UTLITIES OR system preferance I do not know where. Yet I am not going to be changing or messing with anything on my computor just to install this CS5 especially afer reading your night mare story, by the way sorry to hear that.So one more try and then if it dose not work, money back request , as the Adobe soft ware is case senative, the tech told me.
So this is my story hope it helped or gave some usefull info.
I have spoken Toomanyfights

CS5 Production Premium causing problems with CS4 Production Premium

I have been using CS5 Production Premium alongside CS4 Production Premium for a while now. After Effects, PhotoShop & Illustrator work alright together (both CS4 & CS5 versions). My job actually necessitates me keeping both versions on my machine.
I had need to use both Premiere Pro CS4 and Encore CS4, and neither of the applications would initialize. The following is the error message from clicking the Premiere Pro CS4 application file.
I am uncertain what the application event log is or where it is located.
Over on Creative Cow's site, I posted a similar message in the forums, in which a user stated that I should not have CS4 and CS5 on the same partition of my drive.
I do have a secondary internal hard drive on which I could install one of the suites, however, I want to make sure that it is done properly and efficiently. I have seen some issues with uninstalling CS4 after installing CS5, so I wanted to ask for help before I simply begin to rip software off my PC (since After Effects and PhotoShop - which work - actually comprise 95% of my Adobe workload).
Any suggestions or guidance is appreciated. Also, which version (CS4 or CS5) would be better suited on the secondary drive?
Thank you in advance for your time and assistance.
Stephen Rutherford
Current System Configuration:
Intel i7 920 PC 2.67 GHz
Windows Vista Ultimate 64 Bit
12 GB DDR3 RAM
NVIDIA GeForceGTS 250 512MB DDR3
Adobe Production Premium CS5/CS4/CS3
3D Studio Max 2011/2010/2009

I am running CS4 Design Premium and Lion without any real issues. I can't guarantee it will be the same for you, but my experience has been good.

Installer fails to initialize, CS5 Web Premium, Mac OSX 10.7.3

OK I had a trial of Dreamweaver 5.5 on my Macbook which has expired. I uninstalled and now I'm trying to install our web premium cs5. Getting error, 'installer failed to initialize'
Downloaded the support advisor, it says there are no issues.
Any ideas ?
Rich

Fixed. We created an ISO from the web premium DVD and copied that onto the Mac, then used the Mac ISO mounter and it installed fine from there.
Thanks
Rich
Richard Potter
GREENFROG COMPUTING
The Coach House at The Old Rectory,
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Tel +44 (0)1246 520000
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[email protected]
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Registered in England 04653352
>>> Arpit Kapoor <[email protected]> 04/19/12 11:01 AM >>>
Arpit Kapoor http://forums.adobe.com/people/Arpit+Kapoor created the discussion
"Re: Installer fails to initialize, CS5 Web Premium, Mac OSX 10.7.3"
To view the discussion, visit: http://forums.adobe.com/message/4346141#4346141

Update errors for cs5 web premium (Mac)

Trying to do updates for cs5 web premium (Mac) but getting an update error. Support Chat said I had to ask in here. I am not getting a serial number prompt. I have registered my product already.

Kann keiner wissen. Keine Systeminfo, keine Install Logs.
Troubleshoot with install logs | CS5, CS5.5, CS6, CC
Mylenium

I just purchase a brand new mac computer and I need to purchase new adobe CS software. Do you know if Adobe CS5 Design Premium-MAc is compatible with new mac computers with the updated software?

I just purchase a brand new mac computer and I need to purchase new adobe CS software for work. Do you know if Adobe CS5 Design Premium-Mac is compatible with new mac computers with the updated Yosemite software? *No previous adobe CS software versions are on this computer

There are known technical issues with any older version on Yosemite, even CS6. Some can be worked out, others may not be relevant to you, some will remain unsolved.
Mylenium

Issues Installing CS5.5 Production Premium (Mac OS)

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