Issues installing iTunes latest version on Win XP Professional
iTunes Installation does not complete, due to Windows package issue. Thanks
Try following steps:
1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
2. You should remove all instances of iTunes and the rest of the components listed below:
it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
Use the Control Panel to uninstall iTunes and related software components in the following order:
iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Follow the instructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components
3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch
Similar Messages
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Unable to install iTunes latest version.
While installing iTunes (latest Version) following message is appearing & then I am unable install itunes.
Unknown\Components\03EA91DAF1821523AAA0556E73E73D5F\2D6317878F0F5264AAF3277D97A5 8C24
WHAT IS THE SOLUTION FOR ABOVE PROBLEM..??
I tried all the things except formatting my PC.
RajeevSee the further information area of Troubleshooting issues with iTunes for Windows updates.
tt2 -
HT1926 Issue installing the latest version of iTunes...
I have uninstalled my old iTunes on my PC and when trying to install the latest version I keep getting a pop up message which says "Service 'Apple Mobile Device' failed to start. Verify you have sufficent privileges to start system... How do I fix this?
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
I downloaded the latest version of Itunes and my apple devices are not recognized by my computer. Looks like it is not downloading the Apple Mobile Device Support for some strange reason. I uninstalled and installed Itunes about 3 times already, following instructions from Apple Support and situation keeps the same
Hello, Fercho1965.
Thank you for visiting Apple Support Communities.
If your device is not recognized by iTunes and iTunes is updated, I would recommend the steps in the article below. Start with the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Jason H. -
Unable to import cds after installing iTunes latest version 10.1.0.56
I downloaded iTunes 10.1.56 after having problems with the 10.1.0.54 version. I can only download the first 1/2 of song 1 and nothing from the rest of any cd. Under "time" for each song, my library says "Not available". When I click on it to listen it gets skipped over until a previously imported song comes up. Same thing happened with the previous version as well.
I ran diagnostics and here's the results. (It also says I'm not the Administrator but I am so that's confusing.)
Microsoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002)
Dell Inc Dimension E521
iTunes 10.1.0.56
QuickTime 7.6.8
FairPlay 1.10.14
Apple Application Support 1.4.1
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.3.0.69
Apple Mobile Device Driver 1.52.0.0
Bonjour 2.0.4.0 (214.3)
Gracenote SDK 1.8.2.457
Gracenote MusicID 1.8.2.89
Gracenote Submit 1.8.2.123
Gracenote DSP 1.8.2.34
iTunes Serial Number 121XXXXXXXXXXAE3
Current user is not an administrator.
The current local date and time is 2010-12-03 17:13:02.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
ATI Technologies Inc., Radeon X1300 Series (Microsoft Corporation - WDDM)
ATI Technologies Inc., Radeon X1300 Series Sec. (Microsoft Corporation - WDDM)
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {812874D5-CBA7-4C6A-99E7-B10E8953437A}
Description: Compact Wireless-G USB Adapter
IP Address: 192.168.1.68
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.254
DHCP Enabled: Yes
DHCP Server: 192.168.1.254
Lease Obtained: Fri Dec 03 06:21:10 2010
Lease Expires: Sat Dec 04 06:21:10 2010
DNS Servers: 192.168.1.254
Adapter Name: {2D8C2368-422A-4895-AC83-5B690A393C62}
Description: Broadcom 440x 10/100 Integrated Controller
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Last successful store access was 2010-11-29 19:11:34.
** CD/DVD Drive Tests **
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.0.1),
D: HL-DT-ST DVD-ROM GDRH10N, Rev 0D04
Audio CD in drive.
Found 12 songs on CD, playing time 38:49 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 02:47:42
Track 3, start time 05:19:53
Track 4, start time 08:24:50
Track 5, start time 11:13:39
Track 6, start time 13:15:72
Track 7, start time 16:53:66
Track 8, start time 20:05:63
Track 9, start time 23:08:11
Track 10, start time 26:05:03
Track 11, start time 29:25:22
Track 12, start time 33:50:20
Audio CD reading succeeded.
Get drive speed succeeded.
** Device Connectivity Tests **
iPodService 10.1.0.56 is currently running.
iTunesHelper 10.1.0.56 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Standard OpenHCD USB Host Controller. Device is working properly.
Standard Enhanced PCI to USB Host Controller. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
AGERE OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
Most Recent Devices Not Currently Connected:
iPod nano (3rd Generation) running firmware version 1.1.3
Serial Number: 7M7XXXXXYXX
** Device Sync Tests **
No iPod, iPhone, or iPad found.
< Edited by Host >
Message was edited by: Nubz N.many thanks, Lucky.
There doesn't look to be any newer versions of Dell firmware for your DVD-ROM GDRH10N. It might be worth heading to Windows update and checking to see if there's a firmware update for that in your optional hardware updates.
Otherwise, head to the following page at Dell:
[Drivers & Downloads for Dimension E521|http://support.dell.com/support/downloads/driverslist.aspx?os=WLH&catid=-1 &dateid=-1&impid=-1&osl=EN&typeid=-1&formatid=-1&servicetag=&SystemID=DIMP4E521&hidos=WW1&hidlang=en&TabIndex=&scanSupported=False&scanConsent=False]
(It might indeed be worth entering your Service tag there, just to reduce the number of different available downloads for you to check through.
Check in particular to see if your BIOS and the video driver for your ATI X1300 is up to date.
There seem to be a lot of firmware updates for hard drives being listed for the E521, so also check to see if there's one for your hard drive. If so, it's probably best to update that too, just in case.
If you were behind on anything and you update, try reimporting another of the CDs that has been importing poorly. Do you get a better import this time? -
I am endeavouring to upgrade iTunes. The upgrade always stalls at a point where there is a need to access Apple Software Updater, which is reported as no longer being available on my network. In My Programs, I have a folder called Apple Software Updater, to which I can browse, but within which I cannot trigger any action. Instructions suggest uninstalling iTunes, then Quicktime, then Apples Software updater, at which the de-installation process stalls as it cannot be found, whilst being there. I am advised to seek Techical Support!
Any ideas, suggestions etc?
Regards
Hugh(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Apple Software Update entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install using an iTunesSetup.exe (or iTunes64Setup.exe) downloaded from the Apple Website:
http://www.apple.com/itunes/download/
Does it go through properly this time? -
I cannot install the latest version of iTunes on my laptop (windows xp). I receive a windows installer error. Am not having any problem installing other software or syncing w iPhone. Made the mistake today of uninstalling my older version and not cannot install new. Need new version in order to sync w new iPad.
Any help would be appreciated.Apparently, security programs like Macafee and Norton view Itunes updates as new programs and block then from access. If you add Itunes to the list of exemptions, it solves the problem.
-
i have installed the LATEST VERSION of itunes in my windows and i bought the new ipad with retina display ,i had moved music into the ipad from my windows through the itunes but I DONT KNOW HOW TO MOVE THE VIDEOS IN MY VIDEOS LIBRARY OF MY COMPUTER TO MY
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US -
Error message when installing the latest version of itunes
I tried installing the latest version of iTunes and received an error message. Asked to reinstall, but still doesn't work. I receive Windows Error 127 and AdiAdID_AcuireMatchSlotIfNecessary error messages.
Hey AstuteInvestor,
Thanks for the question. I understand that you are experiencing issues installing iTunes for Windows. The following resource may provide a solution:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thanks,
Matt M. -
I have installed the latest version of iTunes for Windows 8 but when I try to open it, it says Windows has an error and I simply can't open it any longer. Any help is appreciated!
Hey socestlavie,
Thanks for the question. I understand you are experiencing issues with iTunes for Windows. The following resource may help to resolve your issue:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Thanks,
Matt M. -
I tried to install the latest version of iTunes on my Windows PC, but the installation failed and I have the error message "Runtime Error R6034 An application has made an attempt to load the C runtime library incorrectly." When I then tried to run iTunes (assuming that, since the new install failed, my older version was still OK) I got the message "iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 1114". I tried then uninstalling iTunes and reinstalling it fresh, but encountered the same problems. Help!
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
When I start iTunes I get the following message. "A required iTunes component is not installed. Please repair or reinstall iTunes (-42404)". I have installed the latest version of iTunes but still get this message. Can anyone help?
Hello mustangcim243,
iTunes has various components bundled with it that it requires for general usage. I advise that we completely remove iTunes and all of these related components, verify that they have been removed, then reinstall. To do so, please follow the steps in this article:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
Note: it is important to remove the 7 components in order. Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
If the above does not resolve your issue, I recommend we reset the SC Info folder:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
(See Step 4: Remove the SC Info folder)
Thanks,
Matt M. -
I have just tried to instal the latest version of itunes. It failed and I got a message saying ' An application has made an attempt to load the C runtime library incorrectly' I completely uninstalled itunes and tried to install an earlier version and got the same message. So I can no longer access my itunes files. Help
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
How do I fix Registry Errors that occured during Install of iTunes latest version?
Hardware/Software info:
Acer Aspire lapton 5535-5050
Vista Home premium OS
2 GB Ram
250 GB Sata HDrive
AMD Athlon X2 Dual Core QL-64 bit processor
I recently installed the latest version of iTunes vers. 11.x per the iTunes update process. Afterwards
itune 11 worked ok aside from the totally different startup or Store page looking so different. Later
I tried to burn a disc from my current iTunes Library and found out my CdRom drive had been disabled
due to registry errors during the iTunes update process. The end result was to get my CdRom drive
back in operation, I had to due a System Restore (using Vista home premium) back to a date before
the iTunes update.
It was a successful Restore and my CdRom drive is now working again but iTunes will no longer run
due to missing files not found during attempts to start iTunes. It tells me to reinstall iTunes again.
1. Do I Uninstall the partial copy of iTunes listed on my Program list? (appears to iTunes 10.07.21)
first or just do an install of iTunes 11.x from the Apple iTunes web site?
2. What is the risk of the new iTunes causing Windows registry errors and disabling my CdRom again?
3. What is the risk of other registry errors from the new version of iTunes?
BradI had the same problem after installing version 11, my CD/DVD drive was disabled/uninstalled completely.
I restored version 10.7 to get my iTunes functionality back using a backup i created before the upgrade.
Unfortunately, not being a PC wiz, I had to contact DELL support to fix the problem as a simple reinstall of the drivers failed to fix the problem. I am fortunate to still have hardware support as the PC is only 7 months old. DELL thankfully were fully aware of the problem and deleted the "Upper & Lower Filters" from my registry ("how to" available from a Google search for anyone confident enough to do this alone).
I still get the request to reinstall iTunes software on starting itunes, but for now I just click OK and move on and iTunes works fine (using version 10.7). I will probably reinstall 10.7 after doing another backup, but for now I don't need to and can do without the added grief.
DELL said this was a common problem that is easily fixed, but as yet are unaware of any further issues.
I have an Dell Inspiron 620, running on Windows 7 Home Premium 64-bit OS with 6GB Ram
Hope this helps, if nothing more than assuring you that you are not alone.
Tony -
When trying to install the latest version of iTunes, I keep receiving the error message "Cannot install due to insufficient privileges, logon as administrator". I am absolutelutely logged on as the administrator. Help!!
Don't know if this will you but i fixed my issues with upgrading to 10.5.3.3 on Windows 7 you can access the steps i took here with an explanation of the problems i was having. https://discussions.apple.com/message/17374864#17374864
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