Issues installing Leopard

I have had some issues installing Leopard. I put the CD in while in Tiger I believe it was, and it came up with the screen with a big X and a button to click on to install it. It told me it needed to reboot the machine, so I let it go ahead and reboot. After the reboot it came to the gray screen with an Apple on it, and the progress meter on it that ticks around to show progress. I have left it at that screen for over 3 hours and it has made not changed. I finally just turned the machine off even though I hate having to do a hard shutdown on my computer. I then turned it back on to see what it would do, and it does the exact same thing. It stops at the progress screen and just has the progress bar spinning around.
Any suggestions as what to do or where to go with it at this point, because I can't even turn get the disc out of the machine when I first initially turn it on.
Any help would be useful.
Thanks

To eject the disk, restart your Mac while holding down the mouse button. You should then see a flashing question mark in a folder, indicating that the Mac can't find the startup disk it was set to use (in this case the Leopard installer disk), & after a few moments, a normal startup from Tiger.
If this doesn't work, restart while holding down the Option key, wait for the Mac to search for all possible startup disks, & chose your normal Tiger one from among the icons, then click the continue arrow to boot from it.
Some possible causes why the Leopard disk will not start your Mac:
1. The disk is damaged -> examine it for scratches or blemishes
2. Parameter RAM is not correctly set -> restart and immediately hold down Command-Option-P-R (4 keys), release after you hear the startup sound for the second time.
3. The DVD drive is defective -> see if it will read another DVD (not CD)
4. Your Mac has marginal RAM, good enough to run Tiger but not the Leopard installer -> run Apple hardware Test from your original Mac system disk set
NOTE: some of these steps will not work as expected if you do not use a wired, Apple branded keyboard. If you have something else, please let us know.

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    Erik J Lundeen wrote:
    Okay, so I finally stepped into Y2K and joined the rest of the world (albeit a bit late) in installing Leopard on my laptop. However, when I get to the screen where it asks for name and password, I don't know what to enter and no matter what I try I keep getting the annoying little shaky thing when I do it wrong, time after time.
    I have never had a user id or password,
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    so I don't know what to do here. I am not very tech savy, so please have patience with me. I know that when I used to try to install software, or download an update in 10.3, I was prompted for a password. Is that what they are looking for here? Or are they asking for something completely different? I don't even know what to put as my user name either.
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    First I tried this link: http://support.apple.com/kb/TS1400?viewlocale=en_US
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