Issues no one else seems to have
My blackberry storm 2 9550 has issues and I can't find any help anywhere. I've had the phone for one week and now I can't do anything. It was updating with blackberry desktop software and gave me an error message saying update failed. Now I can't connect to computer or even charge it. All I get is the red light is solid. I get a picture of a battery with an "X", so I looked it up and that means it can't connect to the battery. But I unplug it and the picture doesn't go away, so it must be connecting. Any help at all?
Hi jprice49,
Welcome to the BlackBerry Support Community.
Are you able to test with another battery to rule out any issue with the battery itself on your BlackBerry® Storm2™ 9550 smartphone? I would advise trying this step first. If that does not resove the issue, please try to back up your data and perform a clean reload of your BlackBerry® Device Software. For further instructions, please see the following KB articles.
For Windows®: "How to perform a clean reload of the BlackBerry Device Software for Windows" http://bbry.lv/GI9beY
For Mac: "Perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software on a Mac computer" http://bbry.lv/J0UN1U
Hope this helps.
-FS
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
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Hi - Try the steps in this document. Specifically, you might try solution 3 first.
Hope that helps.
Say Thanks by clicking the Kudos thumbs up. Please mark the post that solves your problem as an Accepted Solution so other forum users can utilize the solution.
I am an HP employee. -
A Sync Issue Not Even Apple Seem To Have An Answer For?
Hi,
Since day 1 with my iPhone (UK release date) ive been having syncing issues. Ive tried every single syncing tip on the web but cannot solve them and today, as the request of Apple i took my phone back for a replacement...but the same thing with the new one.
Basically my phone syncs fine if you make changes...eg if you tick or untick a box and click "apply" it will sync all changes, put all music, videos, settings on etc. But if you just click sync without ticking or unticking boxes (or changing anything) or you leave "auto sync" on, then the iphone will freeze up and reset itself while itunes tries to sync.
I believe at this point is when iTunes tries to make a backup of my phone, which it has never managed to do - the work around is to never have a backup and also tick or untick a box to get the data on my phone, this is annoying if you make a change to media, say an album cover or something, as you have to click on other boxes for itunes to think you've changed something for it to sync to the phone - otherwise the crash occurs.
So to recap ive tried reinstaling itunes, deleting itunes prefs, repairing permissions, hiding all the itunes media, resetting iphone, restoring, turning off and on etc (none of this applies now as ive changed iphones so its not a phone issue) restarted computer, shutdown computer, tried different cables, tried different usb ports, deleted history in isync, and various other things..
Does anyone have anything more left-field as this is very annoying, so far i haven't tried it on another system because of having no data to sync on them, but i will try on another macbook in the house, and i will try on windows vista itunes on this very macbook and see if that works (ruling out a hardware error)
Any help much appricated as id like to have auto sync on, not have to worry about accidently hitting sync, not have to use workarounds and most of all be able to get a backup of my settings on the computer! Im just suprised that an Apple computer is having problems with an Apple phone!
- DannyAnswer is here...
http://discussions.apple.com/thread.jspa?messageID=6409404#6409404 -
Anybody else seem to have numerous problems with samsung fascinate.
I got my fascinate last november and have had a lot of issues with it. I noticed around two months after purchasing it that I did not send or recieve texts and did not recieve all my voice calls. After talking with someone at tech support I was told this was an issue with the phone and that I could exchange it with a "new" phone. I went to the local store and was told that this was not part of verizons policy and they would not do it. After numerous customer service calls I was told that even though they knew the tech person I talked too could be identified they could not contact him by phone to confirm what I had been told and would not honor what he had said. I find it weird a phone company can not communicate between call centers by phone. After many calls to customer service I was told I would basically have to settle for a refurbished phone. I was also treated very rudely during these conversations. Needing to actually be able to use the phone I purchased I had to settle for this option. My phone now still has issues, I have to charge it more than once a day among other issues. Due to my past experiences with verizons "award winning" customer service including the one I just mentioned I find it pointless to try to resolve the issue with them. I also find it pointless to remain a customer when my contract is up and would warn others from becoming a customer.
bcblaylo wrote:
I got my fascinate last november and have had a lot of issues with it. I noticed around two months after purchasing it that I did not send or recieve texts and did not recieve all my voice calls. After talking with someone at tech support I was told this was an issue with the phone and that I could exchange it with a "new" phone. I went to the local store and was told that this was not part of verizons policy and they would not do it. After numerous customer service calls I was told that even though they knew the tech person I talked too could be identified they could not contact him by phone to confirm what I had been told and would not honor what he had said. I find it weird a phone company can not communicate between call centers by phone. After many calls to customer service I was told I would basically have to settle for a refurbished phone. I was also treated very rudely during these conversations. Needing to actually be able to use the phone I purchased I had to settle for this option. My phone now still has issues, I have to charge it more than once a day among other issues. Due to my past experiences with verizons "award winning" customer service including the one I just mentioned I find it pointless to try to resolve the issue with them. I also find it pointless to remain a customer when my contract is up and would warn others from becoming a customer.
Are you having issues with your phone other than text and phone calls? How often do you pull the battery out? I do a weekly battery pull (unless the phone hangs, which is not that often) just to clear the OS out. This has helped quite a bit in battery life, things working/not working, etc. -
How to set role which can issue only one command
I am thinking about setting role, which will be allowed to issue olny one command. I have created role test. Which has the following entries in the following files:
/etc/user_attr
test::::profiles=OneCommand;type=role
/etc/security/exec_attr
OneCommand:solaris:cmd:::/tmp/data.sh:euid=0
After this I sill could issue all comands, not only test command /tmp/data.sh.
When I issued comand profiles on test role I received the following:
bash-3.00$ profiles test
OneCommand
Basic Solaris User
All
So I commented line in the /etc/policy.conf to read:
#PROFS_GRANTED=Basic Solaris User
After that, when I try to issue /tmp/data.sh command as a test role I receive the following error:
$ /tmp/data.sh
pfexec: Exec format error
Does anybody know how to set up the role which can issue only one command ? Maybe there is a way to do this in the way which wil not affect another roles (ie, not to touch /etc/policy.conf).
Best regardsRadekW wrote:
I am thinking about setting role, which will be allowed to issue olny one command. I have created role test. Which has the following entries in the following files:They will need the ability to run at least a profile shell otherwise all bets are off. So now you're down to two commands. :-)
bash-3.00$ profiles test
OneCommand
Basic Solaris User
AllFirst you need to define what already exists by default. (policy.conf)
Then you get to change those defaults or create a new default list just for test.
Then you get to add a role or profile for test that allows the execution of a profile shell and one command.
Then you should test all of the user accounts to ensure that something didn't break. This step might be a little overkill.
alan -
Is anybody else still not able to use the App Store? I can't download nor update any apps. I have an IPhone 5 device not currently updated to iOS 7 as my partner also has an iPhone 5 running iOS 7 and it seems to have some issues at the moment.
Hi Tech5Apple,
Thanks for visiting Apple Support Communities.
If you continue to see unexpected behavior when accessing the iTunes Store, the troubleshooting steps in this article can help:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
All the best,
Jeremy -
My ipad went blank last night for no apparent reason. It was on one minute, and then completely dark. I didn't touch it, it just seemed to have died. I tried turning it back on/off, but nothing happens. Anyone else have a similar situation?
Thansk for the reply King_Penguin...let me elaborate and see what you think...I had the ipad2 in the office and saw the battery was getting really low. I tried charging it with the iphone charger (connects to my pc at work). It took a while, but it got enough juice in the ipad2 to bring it back to life. when I got home, I hooked it up, and got to about 50%. All was fine, then I was attempting to hook it up to my TV with the AV adapter (or VGA adapter, whatever it is), left the ipad alone for a minute, came back to it, and that's when it went dark. I tried the home/sleep buttons, but only for about 5 seconds...any other suggestions in case that doesn't work? Thanks again...
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Ihave just upgrade my imac to the new os x maverick and now its very slow to open everything.
Have any one else had these issuesMacKeeper is utter garbage!!!!
Before even attempting an OS X upgrade, completely remove this serious "crapware" from your system!!!!!
If you do not believe me, do a search in these support forums for MacKeeper and you can see for yourself!
Get rid of it!
See if your system speeds up after completely ridding your system of everything connected to MacKeeper.
Please, start a new thread and do not hijack a thread of another user posting!
Why are you so concerned about "cleaning out" your Mac?
How full is your Mac's hard drive?
How much RAM is installed in your Mac?
Download and install and run Etrecheck.
Copy and paste its information iinto a new posting so that we can see all the necessary details of your Mac system so we may begin to address your Mac issues.
http://www.etresoft.com/etrecheck
Good Luck! -
Having trouble with music apps shutting down, even after I swipe them off the screen. They go off then come back on in a few minutes. This happens in my car either ubs plugged in, or bluetooth. ANy one else have that issue?
Hi, beth.lau.gr.
Thank you for visiting Apple Support Communities.
I understand you have been experiencing issues with your iPhone restarting and showing you a blue screen. I wont be able to give you an exact answer as to why this is happening. However, this is the most relevant troubleshooting article for this issue. This article also provides options to reach out to us via phone for additional assistance.
If your iOS device restarts, displays the Apple logo, or powers off while you're using it
http://support.apple.com/en-us/HT203899
Cheers,
Jason H. -
I have an iphone 4. Recently I have issues with certain apps closing immediately once they are opened.(ie Email). Tried re-booting entire phone and still having issues. Any one else having this issue or know a fix for it?
Delete background Apps from memory and then Reset.
To Delete background Apps, double click Home button, in the bar at bottom, hold down on an App Icon until the minus sign appears, tap all the minus signs, until all background Apps are cleared from memory. Then Reset, hold both Home and Power buttons until the iPhone begins to restart itself, ignor the 'slide to power off' let the iPhone restart itself. Usually takes about 10 seconds of holding both buttons. -
My safari browser seems to have been taken over by a malicious program called only-search. Does any one know how to uninstall this program from safari? I am running osX 10.10.
There is no need to download anything to solve this problem.
You may have installed the "VSearch" trojan. Remove it as follows.
Malware is always changing to get around the defenses against it. These instructions are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data before proceeding.
Step 1
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including any that have the word "Spigot," "Trovi," or "Conduit" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
Reset the home page and default search engine in all the browsers, if it was changed.
Step 2
Triple-click anywhere in the line below on this page to select it:
/Library/LaunchAgents/com.vsearch.agent.plist
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item named "com.vsearch.agent.plist" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
Repeat with each of these lines:
/Library/LaunchDaemons/com.vsearch.daemon.plist
/Library/LaunchDaemons/com.vsearch.helper.plist
Restart the computer and empty the Trash. Then delete the following items in the same way:
/Library/Application Support/VSearch
/System/Library/Frameworks/VSearch.framework
~/Library/Internet Plug-Ins/ConduitNPAPIPlugin.plugin
Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
The problem may have started when you downloaded and ran an application called "MPlayerX." That's the name of a legitimate free movie player, but the name is also used fraudulently to distribute VSearch. If there is an item with that name in the Applications folder, delete it, and if you wish, replace it with the genuine article from mplayerx.org.
This trojan is often found on illegal websites that traffic in pirated content such as movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the Internet criminal behind VSearch has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing has not done so, even though it's aware of the problem. This failure of oversight has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return. -
I am on a MAC OSX 10.9.5, and using LR 5.7. I have lost the "Develop" Basic Panel (white balance & color saturation). Every thing else seems to be in place. How do I get it back?
This is one of the most commonly asked questions in this forum. See this.
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I have 2 problems, i have 2 external drives connected to my new iMac.
Both are formatted to FAT 32, one I can see but no one else can and I can write to that drive,. The other can be seen by all but not written to by me or anyone else (This drive was used on PC but is FAT32 (have been back to the PC & told it to read write).
Permissions are correct on both that I can see. Thats the extent of my knowlege.Please helpWhilst it may not be your fault I am afraid it appears that your post is on a forum which is not the best for your OS. It will save the time of the unpaid volunteers here, and may resolve your issue faster, if you could examine the list below and see if there is a more appropriate forum to which you could direct your question.
OS X 10.9 Mavericks
OS X 10.8 Mountain Lion
OS X 10.7 Lion
OS X 10.6 Snow Leopard
OS X 10.5 Leopard
OS X 10.4 Tiger
OS X 10.3 and earlier
OS 9, OS 8 & System 7
OS X Technologies
OS X Server
iPad
iPhone
iPod
Other -
Update bundle just released for Aperture 3.4.2, Safari 6.0.2, and iPhoto 9.4.2 will not install. Keep getting error "The operation couldn't be completed. (NSURLErrorDomain error -3001.)(102)" Any one else having this issue? Please help.
Hi there!
Yes, same problem too; I've already sent an email to apple support and just received a very vague and unpractical response with "call apple support in your country" as main advice. I've obviously emailed back stating that I need a clearer response and I don not have any intention to spend money calling for support when updates is a free tool. I do also believe this is a probem generated on Apple's end, I just wish they learned to say "sorry, it's us; working on it!"
Message was edited by: MacLuc -
10.5.6 Seems to have solved issues
10.5.5 was a nightmare! Dropping connections, TC not mounting & endless backup failed messages. Just updated to 10.5.6 & all seems well at the moment. One thing I have noticed is a message from the Console which seems to have gone now... Airport (Roam Beacons Lost) no idea what it meant, but this message started to appear when all the problems did.
I wonder if anyone out there knows what this means?
Anyway I wish you all luck in solving the endless issues that TC brings. Im sure it wont be too long before my next problem arises!!Nope, forget all that nonsense above. Connection dropouts & failed backups galore, due to connection problems. Its official.... TC is still a piece of S@*T!!! (90% of the time anyway)
When it works its great, it just seldom does.
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