Issues opening pdf's

i am in advertising and we have a website that we get our proofs from in a pdf format. With previous versions of reader, I have had no problems opening, saving, printing etc many times over in a session.
But now I can one or two then I start getting a message that pops up that says:
There is a problem with Adobe Acrobat/Reader.
If it is running, please exit and try again. (523:523)
I exit and it does not fix it. I have to reboot the machine before it will open or save any more pdfs.
Please advise,
I am on a windows 7 machine using internet explorer (newest version)

Please let me know the following:
1. The version of Adobe Reader installed on your machine (you can get the same by clicking on Help > About Adobe Reader)
2. If you have Adobe Acrobat installed on your machine as well.
Also, can you please try and remove the folder C:\Program Files\Common Files\Adobe\Acrobat\ActiveX and then repair the application via Control Panel.

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