Issues playing movies in Zen Creative X-Fi

Hi:
I bougth a Creative X-Fi and make a viedo file transfer, the player work fine until I use the fast forward o fast review key, the display frezze in the moment of start the operation, finishing the forward or review, only the soundtrack continue but the display remain frezze.
Can anybody help please?
Marco

Hi:
Thanks for your answer, is correct is very weird and only happen when I convert the files with the option of AVI format, I'll try in AVI format with different quality, with/without subtitles, etc,etc,etc, in fact i believe i try everthing but not work. (Image frezze, only voice reproduced after release the forward key)
When I convert with the WMV compression it works fine.....
Regards

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