Issues playing music with iTunes with Windows 8.1

I upgraded my laptop to Windows 8.1 from Windows 8. iTunes works fine as in videos plays. But when I try to play my music, it doesn't work and kind of freeses. Can someone please help me. Thank you

Incidentally the link that this mentioned in the log file works fine when I open it in Internet Explorer:
2014-03-18 12:04:16:095 1076 1830 SLS Retrieving SLS response from server...
2014-03-18 12:04:16:095 1076 1830 SLS Making request with URL HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=41&L=en-GB;de-DE;nl-NL&P=&PT=0x30&WUA=7.9.9600.16422
2014-03-18 12:04:16:237 1076 1830 Misc WARNING: Send failed with hr = 80072efe.
2014-03-18 12:04:16:237 1076 1830 Misc WARNING: Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <None>
2014-03-18 12:04:16:237 1076 1830 Misc WARNING: Send request failed, hr:0x80072efe
2014-03-18 12:04:16:237 1076 1830 Misc WARNING: WinHttp: SendRequestUsingProxy failed for <HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=41&L=en-GB;de-DE;nl-NL&P=&PT=0x30&WUA=7.9.9600.16422>. error 0x80072efe
2014-03-18 12:04:16:237 1076 1830 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe
2014-03-18 12:04:16:237 1076 1830 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe
2014-03-18 12:04:16:237 1076 1830 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe
Opened in IE11 the URL HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=41&L=en-GB;de-DE;nl-NL&P=&PT=0x30&WUA=7.9.9600.16422
opens a file called environment.cab

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Issue playing videos in iTunes with Windows 7 x64

Hi, hoping someone can help.
I am running Windows 7 64 bit, and have installed the latest version of iTunes. I have around 150 HD movies stored on my PC, which were previously from an iMac I owned. Whenever I play one of these, the video keeps stuttering and dropping frames then freezing etc. Now, the issue is not with the files, as they play in WMP and VLC perfectly fine. It happens in exactly the same spot in the videos everytime they are played. My CPU reaches 100% then drops to 0% as the freezing is happening. It appears as though my CPU cannot handle the files, yet they play fine in another player.
I was wandering if anyone else is having this problem, it's incredibly frustrating because I love iTunes as a media manager.
Thanks.

Try reset winsock and see it will fix the issue.
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes, and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

Issues playing music in itunes...

I hope someone can help me. I have some songs in my itunes that will play for like, 30 seconds then the computer will freeze then it will skip to the next song. I don't know why. I tried updating the software and it keeps saying it was downloaded but I can't find it in my computer. I don't want to update my ipod and have music I can't listen to. Can somebody help me??
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Hello mwbark,
The following article contains information that may be helpful in getting your iPhone working with iTunes Match.
iTunes Store: Troubleshooting iTunes Match
http://support.apple.com/kb/TS4054
Cheers,
Allen

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Hey Everyone,
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BTW I do have the latest version of itunes....
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Elsewhere in this forum I've read that if your music is on an external drive you need to first EJECT the drive from the finder then, using disk utility, MOUNT the drive. This worked for me one time. Then I deleted my iApps preference and my frontrow pref and this trick hasn't worked.

Airplay cuts out when I play music from iTunes thru my reciever which is hooked up with cat 5 to my router radio works fine could the distance be to far from iPod to router

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zduffields wrote:
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Before anyone would be able to provide any troubleshooting steps, you would need to describe what "issues" means. Try describing your problem in detail, as well as what troubleshooting you have already tried before posting your question here. That way no one is wasting your time by asking you to perform steps that you have already taken.

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What's up with iTunes for Windows 7 64 bit? So slow and draggy. Makes my high end PC with multi-core processor and video card run like a 286. Even did this after doing a fresh install of the operating system with the latest version of iTunes.
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Try this,
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
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It's an endless circle.
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http://support.apple.com/kb/TS1538
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Hello TheDonsCheek,
Thank you for providing the details of the issue you are experiencing with the audio when nothing is playing in iTunes on your MacBook Pro. I recommend reviewing the following article to see if any third-party plug-ins could be causing the problem:
iTunes: Troubleshooting issues with third-party iTunes plug-ins
http://support.apple.com/kb/TS3430
Thank you for using Apple Support Communities.
Best,
Sheila M.

Issues playing music with iTunes with Windows 8.1

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