Issues re-installing itunes because email address is not valid

I've been having issues with starting itunes...and end up getting a bunch of errors and it fails to start.  Decided to un-install and re-install itunes.  I've followed all the steps and deleted all applicable programs (itunes, quicktime, apple software, bonjour, etc.) and still can't download and re-install itunes.  I get to the enter email screen and it say invalid email.  Must have my email in the system somewhere?  How do I reinstall itunes with the same email address and password?

Hello tcnolen1,
It sounds like you are trying to change the Apple ID logged into the iTunes & App Stores on your iPhone.  Use these steps:
Changing your Apple ID account
Tap Settings > iTunes & App Stores, then tap the Apple ID signed in.
Sign out of the current Apple ID account and then sign in with another account or create a new Apple ID.
You can find the full article here:
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/ht1311
Thank you for using Apple Support Communities.
Best,
Sheila M.

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