Issues running Crystal Reports (Open Doc) from IE 9 with locale not set to English

Hello Experts.
This thread is more or less a sub thread of http://scn.sap.com/thread/3541526 . We continue to experience Crystal Report failures from a location in China when our users enter report parameters and click execute. The error message we are seeing is: “logon information for this report is either incomplete or incorrect Error code:0 [CRWEB00000119]” (in Chinese).
After a fair amount of troubleshooting (see aforementioned thread) we discovered that the reports would not only run fine in Firefox, from this location, while set to a Chinese Language, but if we changed IE to US English, the reports ran from there as well.
While we have narrowed down the issue we have not been able to find a viable solution. Firefox is not ideal because it does not run many of our other application properly, including some SAP products and switching browser locale settings from user’s native languages to run a report is also not ideal. Has anyone else run into this issue in the past, if so how did you work through / around it. Any help or suggestions will be greatly appreciated.
Some environmental information
- We are currently running BOBJ 4.0 SP 4
- We have a test environment running BOBJ 4.1 SP 2 and the issue is persistent
- We run IE 9 throughout our organization as a requirement for most of our internal tools

Hi Apporv
Please check your database documentation for error 31400.
- Ludek
Senior Support Engineer AGS Product Support, Global Support Center Canada
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There are no Page Servers connected to the Cache Server or all connected Page Servers are disabled or all connected Page Servers are not part of the specified server group. Please try to reconnect later.
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