Issues upgrading from 7.5.1 to 10gR3

Question

We are having issues upgrading from Content Server 7.5.1 to 10gR3 running a Sql Server 2005 back end (based on Windows Server 2003).
We run through the upgrade process (which completes with warnings), but when we try to start the Content Server, we get the following error:
( 0%) Changing lengths of fields in table 'DocFormats'...
system 01.17 12:17:42.738 main When asking the database
for a list of tables, we got no tables back (internal)
01.17 12:17:42.753 main !
csUnableToLocateDatabaseTable,DocFormats-exception stack
intradoc.data.DataException: !
csUnableToLocateDatabaseTable,DocFormats
<snip>
Unable to locate table 'DocFormats' in database.
We are looking for advice from anyone who has been through this upgrade (in the same type of environment), or who have encountered this error or anything like it. The error appears to indicate a database access issue, but we have profiled the upgrade and startup, and have proved that the processes are reaching the database. We
have also tried the install against clean and complex installs, and have tried both JDTS and Microsoft drivers without success (same error).
We have spent many days on this, and have been working with Oracle support, but are starting to worry about how realistic the upgrade is.
Cheers,
Dave T

Answer 1

Oracle support suggested I execute an "exec sp_changeobjectowner 'DocFormats','<SchemaName>" command against the database.
I did this for the DocFormats table only.
When I tried to start the instance, the error message stated the DocFormats table was now missing.
Inside the database, the table 'Stellent.DocFormats' was visible through SQL Server management.
I then created a copy of this table as 'dbo.DocFormats' (as it was originally), and tried starting the process again (with the config.cfg variables you suggested).
It turns out the upgrade process can now see the DocFormats table and upgrade it successfully (The dformat column is now showing as varchar(80) ).
The startup process now fails at the very next table in the upgrade list (see output below).
Sounds like a database owner/permissions issue.
Any ideas from anyone with SQL Server experience?
Output from \bin\idcserver.exe -console -debug:
11:05:30.006     main     SELECT dValue FROM Config WHERE dSection='DevUpdate' AND dName='MetaFieldLengthUpdateV8'
systemdatabase     01.18 11:05:30.006     main     1.79 ms. SELECT dValue FROM Config WHERE dSection='DevUpdate' AND dName='MetaFieldLengthUpdateV8'[Executed. Returned row(s): false]
systemdatabase     01.18 11:05:30.006     main     SELECT dValue FROM Config WHERE dSection='DevUpdate' AND dName='FormatFieldLengthUpdateV8'
systemdatabase     01.18 11:05:30.006     main     2.56 ms. SELECT dValue FROM Config WHERE dSection='DevUpdate' AND dName='FormatFieldLengthUpdateV8'[Executed. Returned row(s): false]
( 0%) Changing lengths of fields in table 'DocFormats'...
systemdatabase     01.18 11:05:30.022     main     getColumns DocFormats
systemdatabase     01.18 11:05:30.022     main     1.66 ms. getColumns DocFormats[Retrieved 3 columns.]
systemdatabase     01.18 11:05:30.084     main     Table list: DocFormats
systemdatabase     01.18 11:05:30.084     main     SELECT * FROM DocFormats
systemdatabase     01.18 11:05:30.084     main     2.83 ms. SELECT * FROM DocFormats[Executed. Returned row(s): true]
systemdatabase     01.18 11:05:30.100     main     Delete DocFormats
systemdatabase     01.18 11:05:30.116     main     drop table DocFormats
systemdatabase     01.18 11:05:30.256     main     148 ms. Delete DocFormats[Executed]
systemdatabase     01.18 11:05:30.256     main     Connection with id of 'main.1' is removed from active connections with key of 'main'.
systemdatabase     01.18 11:05:30.256     main     release pool connection
systemdatabase     01.18 11:05:30.256     main     assigning connection
systemdatabase     01.18 11:05:30.256     main     Connection with last id of <unassigned> is added to active connections with key of 'main'.
systemdatabase     01.18 11:05:30.256     main     Assigned connection to this thread, took 0.49 ms.
systemdatabase     01.18 11:05:30.256     main     Preparing connection for use, id initialized as main.2
systemdatabase     01.18 11:05:30.256     main     dFormat varchar(80) NOT NULL, dConversion varchar(30) NULL, dDescription varchar(80) NULL|PK_DocFormats| PRIMARY KEY (dFormat)
systemdatabase     01.18 11:05:30.256     main     CREATE TABLE DocFormats (dFormat varchar(80) NOT NULL, dConversion varchar(30) NULL, dDescription varchar(80) NULL, CONSTRAINT PK_DocFormats PRIMARY KEY (dFormat))
systemdatabase     01.18 11:05:30.256     main     7.25 ms. dFormat varchar(80) NOT NULL, dConversion varchar(30) NULL, dDescription varchar(80) NULL|PK_DocFormats| PRIMARY KEY (dFormat)[Executed.]
systemdatabase     01.18 11:05:30.256     main     Connection with id of 'main.2' is removed from active connections with key of 'main'.
systemdatabase     01.18 11:05:30.256     main     release pool connection
systemdatabase     01.18 11:05:30.256     main     assigning connection
systemdatabase     01.18 11:05:30.256     main     Connection with last id of <unassigned> is added to active connections with key of 'main'.
systemdatabase     01.18 11:05:30.272     main     Assigned connection to this thread, took 2412 ns.
systemdatabase     01.18 11:05:30.272     main     Preparing connection for use, id initialized as main.3
systemdatabase     01.18 11:05:30.272     main     SELECT * FROM DocFormats
systemdatabase     01.18 11:05:30.288     main     4.26 ms. SELECT * FROM DocFormats[Executed. Returned row(s): false]
systemdatabase     01.18 11:05:30.288     main     INSERT INTO DocFormats (dFormat, dConversion, dDescription) values('application/msword', 'PassThru', 'apMicrosoftWordDesc')
systemdatabase     01.18 11:05:30.288     main     2.93 ms. INSERT INTO DocFormats (dFormat, dConversion, dDescription) values('application/msword', 'PassThru', 'apMicrosoftWordDesc')[Executed. 1 rows affected.]
( 0%) Importing table 'DocFormats'...
systemdatabase     01.18 11:05:30.288     main     INSERT INTO DocFormats (dFormat, dConversion, dDescription) values('application/pdf', 'PassThru', 'apPdfOptimization')
systemdatabase     01.18 11:05:30.288     main     1.87 ms. INSERT INTO DocFormats (dFormat, dConversion, dDescription) values('application/pdf', 'PassThru', 'apPdfOptimization')[Executed. 1 rows affected.]
systemdatabase     01.18 11:05:30.288     main     INSERT INTO DocFormats (dFormat, dConversion, dDescription) values('application/rtf', 'PassThru', 'apRtfDesc')
systemdatabase     01.18 11:05:30.303     main     2.06 ms. INSERT INTO DocFormats (dFormat, dConversion, dDescription) values('application/rtf', 'PassThru', 'apRtfDesc')[Executed. 1 rows affected.]
systemdatabase     01.18 11:05:30.303     main     INSERT INTO DocFormats (dFormat, dConversion, dDescription) values('application/vnd.ms-excel', 'PassThru', 'apMicrosoftExcelDesc')
systemdatabase     01.18 11:05:30.303     main     1.70 ms. INSERT INTO DocFormats (dFormat, dConversion, dDescription) values('application/vnd.ms-excel', 'PassThru', 'apMicrosoftExcelDesc')[Executed. 1 rows affected.]
systemdatabase     01.18 11:05:30.303     main     INSERT INTO DocFormats (dFormat, dConversion, dDescription) values('application/vnd.ms-powerpoint', 'PassThru', 'apMicrosoftPowerPointDesc')
systemdatabase     01.18 11:05:30.303     main     1.69 ms. INSERT INTO DocFormats (dFormat, dConversion, dDescription) values('application/vnd.ms-powerpoint', 'PassThru', 'apMicrosoftPowerPointDesc')[Executed. 1 rows affected.]
systemdatabase     01.18 11:05:30.303     main     INSERT INTO DocFormats (dFormat, dConversion, dDescription) values('application/vnd.ms-project', 'PassThru', 'apMicrosoftProjectDesc')
systemdatabase     01.18 11:05:30.303     main     1.53 ms. INSERT INTO DocFormats (dFormat, dConversion, dDescription) values('application/vnd.ms-project', 'PassThru', 'apMicrosoftProjectDesc')[Executed. 1 rows affected.]
systemdatabase     01.18 11:05:30.303     main     INSERT INTO DocFormats (dFormat, dConversion, dDescription) values('application/vnd.visio', 'PassThru', 'apVisioDesc')
systemdatabase     01.18 11:05:30.303     main     1.63 ms. INSERT INTO DocFormats (dFormat, dConversion, dDescription) values('application/vnd.visio', 'PassThru', 'apVisioDesc')[Executed. 1 rows affected.]
systemdatabase     01.18 11:05:30.303     main     INSERT INTO DocFormats (dFormat, dConversion, dDescription) values('application/wordperfect', 'PASSTHRU', 'apWordPerfectDesc')
systemdatabase     01.18 11:05:30.303     main     1.98 ms. INSERT INTO DocFormats (dFormat, dConversion, dDescription) values('application/wordperfect', 'PASSTHRU', 'apWordPerfectDesc')[Executed. 1 rows affected.]
systemdatabase     01.18 11:05:30.303     main     INSERT INTO DocFormats (dFormat, dConversion, dDescription) values('application/write', 'PassThru', 'apMicrosoftWriteDesc')
systemdatabase     01.18 11:05:30.319     main     4.89 ms. INSERT INTO DocFormats (dFormat, dConversion, dDescription) values('application/write', 'PassThru', 'apMicrosoftWriteDesc')[Executed. 1 rows affected.]
systemdatabase     01.18 11:05:30.319     main     INSERT INTO DocFormats (dFormat, dConversion, dDescription) values('image/graphic', 'ImageThumbnail', 'apThumbnailsDesc')
systemdatabase     01.18 11:05:30.319     main     2.12 ms. INSERT INTO DocFormats (dFormat, dConversion, dDescription) values('image/graphic', 'ImageThumbnail', 'apThumbnailsDesc')[Executed. 1 rows affected.]
systemdatabase     01.18 11:05:30.319     main     INSERT INTO DocFormats (dFormat, dConversion, dDescription) values('text/html', 'PassThru', 'Hyperlink text document')
systemdatabase     01.18 11:05:30.319     main     1.84 ms. INSERT INTO DocFormats (dFormat, dConversion, dDescription) values('text/html', 'PassThru', 'Hyperlink text document')[Executed. 1 rows affected.]
systemdatabase     01.18 11:05:30.319     main     INSERT INTO DocFormats (dFormat, dConversion, dDescription) values('text/plain', 'PassThru', 'Text file')
systemdatabase     01.18 11:05:30.319     main     1.66 ms. INSERT INTO DocFormats (dFormat, dConversion, dDescription) values('text/plain', 'PassThru', 'Text file')[Executed. 1 rows affected.]
systemdatabase     01.18 11:05:30.319     main     INSERT INTO DocFormats (dFormat, dConversion, dDescription) values('text/postscript', 'Distiller', 'apDistillerDesc')
systemdatabase     01.18 11:05:30.319     main     1.60 ms. INSERT INTO DocFormats (dFormat, dConversion, dDescription) values('text/postscript', 'Distiller', 'apDistillerDesc')[Executed. 1 rows affected.]
( 17%) Changing lengths of fields in table 'ExtensionFormatMap'...
systemdatabase     01.18 11:05:30.319     main     Alter ExtensionFormatMap
systemdatabase     01.18 11:05:30.335     main     !csDbUnableToPerformAction_alter,\!csDbTableMissing
(internal)     01.18 11:05:30.335     main     setExceptionCause threw: null
systemdatabase     01.18 11:05:30.335     main     15 ms. Alter ExtensionFormatMap[!csDbTableMissing]
systemdatabase     01.18 11:05:30.335     main     Connection with id of 'main.3' is removed from active connections with key of 'main'.
systemdatabase     01.18 11:05:30.335     main     release pool connection
(internal)     01.18 11:05:30.350     main     !csDbUnableToPerformAction_alter,\!csDbTableMissing-exception stack
intradoc.data.DataException: !csDbUnableToPerformAction_alter,\!csDbTableMissing
     at intradoc.jdbc.JdbcWorkspace.alterTable(Unknown Source)
     at intradoc.server.IdcExtendedLoader.changeFieldLength(Unknown Source)
     at intradoc.server.IdcExtendedLoader.expandFormatFieldLengthsV8(Unknown Source)
     at intradoc.server.IdcExtendedLoader.extraBeforeCacheLoadInit(Unknown Source)
     at intradoc.server.IdcSystemLoader.loadCaches(Unknown Source)
     at intradoc.server.IdcServerManager.init(Unknown Source)
     at IdcServer.init(Unknown Source)
     at IdcServer.main(Unknown Source)
Caused by: java.sql.SQLException: !csDbTableMissing
     ... 8 more
Unable to alter table '!csDbTableMissing'.