Issues when purchasing english version while abroad?
I am currently overseas in Denmark and am trying to purchase the student edition of the Creative Cloud membership. Everytime I log in and right before I enter my student verification (name of school), there is an error message reading:
We're sorry, but we're having trouble processing your order. Please come back and try again later or call us at +1 800-585-0774. If you're not in North America, you can look up a local number here.
Is this because I am trying to download the english version while I am in Denmark? Any other thoughts? This has happened now 5 or 6 times on several occasions. I don't want to call the number because it would cost me an arm and a leg.
Thanks.
Yes, the Adobe site does geo tracking based on IP and wil lattempt to forward to the revgional sales pages. If a phone call is out of the question, try a web chat. They should be able to generate a direct link and handle your details.
Mylenium
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attachment:Thank you all for your prompt replies and your interests. I am sorry about my attachment. But, I have now attached a jpg format image file as you suggested.
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Attachement: 3Darray.jpg and MyVi.jpg
Kind Regards,
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Attachments:
3Darray.jpg 30 KB
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