Issues with activation of the Illustrator trial version

Hi there,
I have just downloaded the Illustrator CS6 trial version and the download appeared to be successful. I was then prompted to sign in to Adobe to activate the trial and when I input my details the following pop up message comes up:
Error:
703b1cde-2b29-423a-8784-fba7e12f17b8
Please try again later.
I am then unable to close this window. I have restarted my computer 3 times (in order to close the window) and keep getting the same error message. This is preventing me from opening the trial version of Illustrator.
I am running on Windows 7 Home Premium. I also have the latest full Photoshop version on my computer which was successfully downloaded and I haven't had any issues with this (however, in saying this, never downloaded the trial version).
Please could you urgently help with this matter.
Many thanks,
Bree

Actually I've just realised that it is a different error message each time. This was another error message:
There was an error with this action. Try again later.
bddabcd4-0bee-4aad-8237-0d256108c82c
Thanks for your help (hopefully!).
Bree

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